Problem with mouse and keyboard on Windows 10 - they go crazy


  1. Posts : 4
    Windows 10
       #1

    Problem with mouse and keyboard on Windows 10 - they go crazy


    Hi,

    Last few days I have problems with mouse and keyboard and their commands.

    About week ago I installed new version of Windows 10 but it's was bugged too much and I done recovery to previous version of Windows 10.

    Now everything is normal but I have problems with mouse and keyboard commands.

    After I turn on the computer and after a few minutes mouse go wild.
    When I click on one icon with a left click, it opens a menu that opens with right-click.
    When I leaf on the Internet something with the middle button ( scroll ) it zoom page, although I do not touch the keyboard ( ctrl or alt ).
    When I click left-click on one icon, it opens 10 folders on desktop not on my command even I opened one folder.
    The keyboard does not respond at all and not work or when I write a keyboard something it writes on the computer that only after a few minutes.
    Practically, the mouse and the keyboard go crazy at one time and I'm forced to restart computer.
    Often it happens to mislead and to do it yourself, for example, once I click on the left or right mouse click, he starts to move open tabs alone.
    Drivers are updated for both.
    I tried to put them in another USB port, but it's the same.
    I tried on another computer where they worked normally.
    When I installed the bugged version of Windows 10 ( for me ), he asked me to update my driver and I updated, but later I returned the older version of Windows 10 and I do not know if the old driver came back but the previous version can not be restored in the driver settings.
    I tried with BIOS resetting but nothing.

    I have these keyboard and mouse:

    Logitech K360 keyboard.

    Genius Ammox X1-400 mouse.

    Thank you in advance for the reply and apologize for a bad english.
    Milan
      My Computer


  2. Posts : 287
    win 10 home
       #2

    Welcome to the forum.

    he asked me to update my driver and I updated
    Specifically, a mouse driver?

    And in Device Manager--Mice, is the driver by Microsoft?

    If the driver is the generic Microsoft from 2006, and you know of or have a newer driver for your mouse, then install the newer one.
      My Computer


  3. Posts : 4
    Windows 10
    Thread Starter
       #3

    Yes, I updated mouse driver.
    I don't know which driver is, but here is list from Device Manager.



    I reinstalled mouse and keyboard drivers but nothing.
    I can't use computer normally because when keyboard stop working and mouse go wild, I need to restart computer.
      My Computer


  4. Posts : 3,677
    Windows 11 Pro 64 Bit 21H2
       #4

    Download the SmartGenius app for your mouse Genius Product Support - Ammox X1-400
      My Computer


  5. Posts : 4
    Windows 10
    Thread Starter
       #5

    spunk said:
    Download the SmartGenius app for your mouse Genius Product Support - Ammox X1-400
    I already have it.
    It's installed latest version of SmartGenius app.
    It's don't think that is problem with SmartGenius app, and it's not only problem with mouse.
    Keyboard stop working and mouse go wild.
      My Computer


  6. Posts : 3,677
    Windows 11 Pro 64 Bit 21H2
       #6

    Do a System Restore to the time when it was working.
    You can also go to the Device Manager, right click the Ammox device, choose Properties/Driver/Roll Back Driver to the driver that was working.
      My Computer


  7. Posts : 4
    Windows 10
    Thread Starter
       #7

    spunk said:
    Do a System Restore to the time when it was working.
    You can also go to the Device Manager, right click the Ammox device, choose Properties/Driver/Roll Back Driver to the driver that was working.
    I already done System Restore to previous version of Windows 10.
    Now there is no option for System Restore becauouse I already done it.
    I don't think so about driver for mouse, this driver is installed since 5 July and this problem apperaed 3 or 4 weeks ago.
      My Computer


 

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