Windows makes iPhone keep asking to allow access...

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  1. Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #21

    You're welcome. Wow that's a lot of machines. All yours?

    7 had SP1 and SP 2. 10 is the last OS by MS. So biannually they will introduce feature updates like the SPs. You are in the latest Fall Creators Update, version 1709 with build 10.0.16299 so you're all up to date. That build number will increase with each monthly accumulated update(s). The version changes with the new feature update.

    Do you use you phone in other PCs?

    I will be gone for 15 minutes or so....
      My Computers


  2. Posts : 70
    Windows 10 Pro x64, Microsoft Bob
    Thread Starter
       #22

    Wow that's a lot of machines. All yours?
    My old and new main machines, laptop, wife's desktop, weekend cabin desktop.

    7 had SP1 and SP 2. 10 is the last OS by MS. So biannually they will introduce feature updates like the SPs. You are in the latest Fall Creators Update, version 1709 with build 10.0.16299 so you're all up to date. That build number will increase with each monthly accumulated update(s). The version changes with the new feature update.
    Got it - thanks.

    Do you use you phone in other PCs?
    Besides the problem unit, I use the phone in the laptop (10 native) and the old (7) desktop. The latter two machines handle the iPhone properly.
      My Computers


  3. Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #23

    Ok, so we can rule out the phone just to make sure.

    Hold Windows then press X > Device Manager > Right click on the computer at the top > Scan for hardware changes.
      My Computers


  4. Posts : 70
    Windows 10 Pro x64, Microsoft Bob
    Thread Starter
       #24

    Hold Windows then press X > Device Manager > Right click on the computer at the top > Scan for hardware changes.
    I've not done that command before so I'm not sure what I'm looking for, but after it did its thing, two items were expanded:

    Imaging devices
    HP Photosmart C7200

    Multifunction adapters
    Unknown device
      My Computers


  5. Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #25

    ixodid said:
    I've not done that command before so I'm not sure what I'm looking for, but after it did its thing, two items were expanded:

    Imaging devices
    HP Photosmart C7200

    Multifunction adapters
    Unknown device
    Sorry should've told you just to report what you found.

    Do you know how to take pics/shots of things and upload them here?

    What is the last item you see there in Device Manager?
      My Computers


  6. Posts : 70
    Windows 10 Pro x64, Microsoft Bob
    Thread Starter
       #26

    Do you know how to take pics/shots of things and upload them here?
    Yes

    What is the last item you see there in Device Manager?
    Windows makes iPhone keep asking to allow access...-device_manager_capture.png
      My Computers


  7. Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #27

    Ok good. Expand System devices. Do you see Any in there?

    Right click on Universal Serial Bus controllers and scan for changes.
      My Computers


  8. Posts : 70
    Windows 10 Pro x64, Microsoft Bob
    Thread Starter
       #28

    Ok good. Expand System devices. Do you see Any in there?
    No - Is it normal to have five entries that all are "ACPI Fan" (and a couple other apparent multiple entries)?

    Right click on Universal Serial Bus controllers and scan for changes.
    Does not appear to have found anything
      My Computers


  9. Posts : 5,833
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       #29

    Yes, those are all fans and all the peripherals on the mother board.

    Dang! Have you tried restarting again? In fact, shut it down completely and start again.
      My Computers


  10. Posts : 70
    Windows 10 Pro x64, Microsoft Bob
    Thread Starter
       #30

    I shut down completely, waited 30 - 60 seconds, then restarted. After 4 - 5 minutes, I connected the iPhone - still got "no photos found." Devices and Printers shows two entries for iPhone as before.

    I then ran the Windows USB Troubleshooter and got the same result as before - "USB controller is in a failed state or is not currently installed..."
      My Computers


 

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