Windows 10: USB hub problem

I bought a 7 port USB hub and when I plug a thumb drive into 1 of the ports, it seems to recognize it and will display the contents of my stored directories and files properly. Then, 5 minutes later Windows issues a message that the drive is no longer recognized. I found a spare power supply to plug into the hub but that didn't solve my problem.
BTW, I'm running Windows 10 Pro Fall Anniversary Edition.

Thanks in advance to all who reply.
Dan

Cliff S said:

You might want to make sure USB selective suspend is turned off in your advanced power options(all options, balanced, high performance and so on)at Control Panel\All Control Panel Items\Power Options\Edit Plan Settings

I can't find your exact window but in my DEVICE MANAGER | USB ROOT HUB PROPERTIES | POWER MANAGEMENT, I unchecked "ALLOW THE COMPUTER TO TURN OFF THIS DEVICE TO SAVE POWER", which I think is what you are getting at. Unfortunately, it didn't solve my problem.

Thanks,
Dan

I will assume the thumbdrive is usb 2.0. One should try and align this fact with the usb hub (and any other device attached to it) and the pc usb port. Yeah, it's Windows 10. But let's not give the OS more credit than it deserves in handling usb devices intelligently. In my experience, usb 2.0 devices are mistreated in a usb 3.0 hub with usb 3.0 devices. And, of course, usb 3.0 devices are throttled down in a usb 2.0 hub.

I found a spare power supply to plug into the hub

Did the hub not come with a power supply? Is it compatible in terms of amperage?

Cliff S said:

Check out this tutorial about how to get to advanced power options: Change Power Plan Settings in Windows 10 Performance Maintenance Tutorials

Yes, it is a very good tutorial but unfortunately I didn't see any mention of USB devices.
Thanks anyhow,
Dan

pyramid10 said:

I will assume the thumbdrive is usb 2.0. One should try and align this fact with the usb hub (and any other device attached to it) and the pc usb port. Yeah, it's Windows 10. But let's not give the OS more credit than it deserves in handling usb devices intelligently. In my experience, usb 2.0 devices are mistreated in a usb 3.0 hub with usb 3.0 devices. And, of course, usb 3.0 devices are throttled down in a usb 2.0 hub.

Did the hub not come with a power supply? Is it compatible in terms of amperage?

**
Pyramid10:
Yes, it's a USB 2.0 hub (and thumb drive) and since I bought the hub on eBay it did NOT come with a power supply. But I have another hub and I used its power supply whose output is 5V [which I believe is standard for hubs].
Thanks,
Dan