Win 10 does not see my Camera?


  1. Posts : 174
    Windows 10 Home ver 2004
       #1

    Win 10 does not see my Camera?


    All,
    I have a Sony digital camera DCS-W730 (not a camera on my phone. Its a seperate camera) that I can no longer download photos to my PC? I haven't used the digital camera since I upgraded to win 10 in Jul 2016. I could download when I was on win7 with no problem.

    When I plug in the camera via usb, Windows opens that box that has only 3 choices; Configure, Open, Do nothing.
    Also when I go to file Explorer, W10 has opened up an 'M' & a 'K drive? I can see some photos but these are from 2013? Any recent photo I have taken cannot be found?

    If I disconnect the camera, & connect my mp3 player (not a phone, but old school mp3 player), Windows promptly opens that box of choices but this time it offers an option to import photos? This is what is used to do for my camera?
    I have searched the web without success. I checked Sony website and it says my camers is compatible with win 10.

    Has anyone else had this problem?
    Any suggestions on how to fix?

    Running Ver1709
      My Computer


  2. Posts : 6,979
    windows 10
       #2

    What USB settings have got set on the camera Sony normally have several options and mine opens three drives when connected
      My Computer


  3. Posts : 7,137
    Windows 10 Pro 64 bit
       #3

    I expect your photos are on your M or K drives from where you can cut and paste them to where you want. I prefer to remove the Sd card from the camera and use a Kingston card reader plugged into the PC's USB slot to read the new photos and copy them where I want,
      My Computers


  4. Posts : 174
    Windows 10 Home ver 2004
    Thread Starter
       #4

    Samuria said:
    What USB settings have got set on the camera Sony normally have several options and mine opens three drives when connected
    Ok - I did find my photos. Not sure why I didn't see them the first time?

    But I am still puzzled why windows does not ask me if I wish to Import my photos like it used to
      My Computer


  5. Posts : 6,979
    windows 10
       #5

    At some point you may have clicked not to import or some other program has taken over I have google sync and that just takes over and backes up all photos al on its own I am up to 86,000 and its all free
      My Computer


 

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