USB Device malfunctioned

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  1. Posts : 58
    Windows 10 32bits
    Thread Starter
       #21

    fdegrove said:
    Hi,

    That's a Intel USB controller. What does it say under the driver tab in device manager ?

    Cheers,
    No more information

    USB Device malfunctioned-serialbus3.png

    USB Device malfunctioned-screenshot-28-.png
      My Computer


  2. Posts : 2,826
    Windows 10 Pro X64
       #22

    Hi,

    It appears there is no driver installed for that USB controller.
    You'll need Intel's chipset drivers version 9.1.1 or thereabouts for Intel 82101G controler.

    I just checked the driver version of a Dell from the same era and W10 has installed its native driver which works fine for me.
    You could try to install it manually in Device Manager by browsing to:

    C:\Windows\System32\DriverStore\FileRepository\usbport.inf_amd64_91de451ed92f4ad1






    Cheers,
      My Computers


  3. Posts : 58
    Windows 10 32bits
    Thread Starter
       #23

    fdegrove said:
    Hi,

    It appears there is no driver installed for that USB controller.
    You'll need Intel's chipset drivers version 9.1.1 or thereabouts for Intel 82101G controler.

    I just checked the driver version of a Dell from the same era and W10 has installed its native driver which works fine for me.
    You could try to install it manually in Device Manager by browsing to:

    C:\Windows\System32\DriverStore\FileRepository\usbport.inf_amd64_91de451ed92f4ad1






    Cheers,
    I installed window by the way C:WindowsSystem32DriverStoreFileRepositoryusbport.inf_x86_1897e8944951950b problem when installing and restarts the computer, AI almost every instant is appearing message that the USB device was not installed and error 43
      My Computer


  4. Posts : 2,826
    Windows 10 Pro X64
       #24

    Hi,

    That's odd but try installing the drivers from Intel then (they support W8.1 32 bit) with the "-overall" parameter (without parenthesis)
    and restart the machine.
    Always make sure you have a backup first.

    https://downloadcenter.intel.com/dow...?product=70400

    Cheers,
      My Computers


  5. Posts : 58
    Windows 10 32bits
    Thread Starter
       #25

    fdegrove said:
    Hi,

    That's odd but try installing the drivers from Intel then (they support W8.1 32 bit) with the "-overall" parameter (without parenthesis)
    and restart the machine.
    Always make sure you have a backup first.

    https://downloadcenter.intel.com/dow...?product=70400

    Cheers,
    Prior to installing the Intel (R) 82801G automatically installed this USB Composite Device. But... if I install it will be giving error and all the time the USB notification Device Note recognized.

    USB Device malfunctioned-serialbus5.pngUSB Device malfunctioned-serialbus6.png
      My Computer


  6. Posts : 27,483
    Windows 10 Pro x64 Version 21H1
       #26

    From your last screen shot it looks your Intel 82801G installed correctly. Circled in green.

    Attachment 170451

    The device Code 45 says the hardware is not connected. Have you reconnected your USB devices?
      My Computer


  7. Posts : 58
    Windows 10 32bits
    Thread Starter
       #27

    I'm with Mouse and USB keyboards connected, plugged my external hard drive and flash drive too, until I rebooted with the connected devices to see if it gave any error.
      My Computer


  8. Posts : 2,826
    Windows 10 Pro X64
       #28

    Hi,

    So it seems as if the device that's not recognized might be the culprit then. At least now you have the USB driver correctly installed. Does disconnecting the device and then reconnecting it make any difference ?

    Cheers,
      My Computers


  9. Posts : 58
    Windows 10 32bits
    Thread Starter
       #29

    I just took the test here, disconnected all the devices and rebooted, no problem. But... I turned off the front USB, I will turn them on and see if they cause the problem.
      My Computer


  10. Posts : 2,295
    Win10 202H
       #30

    Kbird said:
    I recently had an issue with USB too and had a similar error with a USB3 HUB , to get it recognized I had to


    1. access device manager,
    2. select View > "show hidden devices"
    3. Open USB Serial Bus Controllers.......................and see if you can find any old inactive devices (greyed-out).
    4. Once found, delete them all, one by one and reboot,
    5. plug your updated device back in and see if it is now properly recognized


    Then disable Driver Updates from M$ as I mentioned earlier so Win10 doesn't OverWrite anything.


    Even the device is unknown, nor does any name appear to be able to identify the device.
    KB
    You don't need to identify it , just un-hid everything and delete/uninstall ALL greyed out or items with the yellow triangle, then on reboot, Windows will reinstall anything it needs again. I had to do this several times with a BAD USB HUB due to a firmware issue.

    May not help you of course, but seems to work for devices with bad device descriptors and a "failed migration"
      My Computers


 

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