Windows 10: USB Device malfunctioned Solved

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  1.    31 Dec 2017 #11

    My board is version 1.3 and Windows is 32 bits.
      My ComputerSystem Spec

  2.    31 Dec 2017 #12

    The hub would need the Chipset Driver I believe....

    GA-G41MT-S2 (rev. 1.3) | Motherboard - GIGABYTE Global

    I see there were a few bios updates which may help too if you are not on the latest? .....which is F8d
      My ComputerSystem Spec

  3.    31 Dec 2017 #13

    Hey, My Motherboard is GA-G41MT-S2P, The one you gave me is only GA-G41MT-S2, I think it can cause problem or not?
      My ComputerSystem Spec

  4.    31 Dec 2017 #14

    tchagas said: View Post
    Hey, My Motherboard is GA-G41MT-S2P, The one you gave me is only GA-G41MT-S2, I think it can cause problem or not?

    your 1st post said it was the S2 not the S2P which is here

    GA-G41MT-S2P (rev. 1.3) | Motherboard - GIGABYTE Global
      My ComputerSystem Spec

  5.    31 Dec 2017 #15

    I am sorry! Now that I see that I did not put the S2P. Already updated to last version
      My ComputerSystem Spec

  6.    31 Dec 2017 #16

    I recently had an issue with USB too and had a similar error with a USB3 HUB , to get it recognized I had to

    1. access device manager,
    2. select "show hidden devices"
    3. Open USB Serial Bus Controllers.......................and see if you can find any old inactive devices (greyed-out).
    4. Once found, delete them all, one by one and reboot,
    5. plug your updated device back in and see if it is now properly recognized

    Then disable Driver Updates from M$ as I mentioned earlier so Win10 doesn't OverWrite anything.

      My ComputerSystem Spec

  7.    31 Dec 2017 #17

    Even the device is unknown, nor does any name appear to be able to identify the device.
      My ComputerSystem Spec

  8. Posts : 20,804
    windows 10 professional version 1607 build 14393.969 64 bit
       01 Jan 2018 #18

    1) This is a log collector that is used in another forum.
    Please run it with English as the default language to collect log files for troubleshooting:
    BSOD - Posting Instructions - Windows 10 Forums
    Language - Add, Remove, and Change in Windows 10 General Tips Tutorials

    For images please post directly into the thread.
    If there is any problem posting images please use one drive or drop box share links:

    2) Open device manager > click view > click show hidden devices > expand all rows > for any row that displays a icon that is a yellow triangle with a black exclamation mark > post an image into the thread
    3) right click on each row with a yellow triangular icon > left click properties > left click driver tab > left click driver details > post an image into the thread
    4) right click on each row with a yellow triangular icon > left click properties > left click details tab > Under property scroll to hardware id > post an image into the thead
      My ComputerSystem Spec

  9.    01 Jan 2018 #19

    Did not understand the part of the BSOD, I will generate the file and post the file generated in the BSOD section?
    Follows images below Device Manager

    Click image for larger version. 

Name:	SerialBus1.png 
Views:	0 
Size:	39.0 KB 
ID:	170408Click image for larger version. 

Name:	SerialBus2.png 
Views:	0 
Size:	42.4 KB 
ID:	170409
      My ComputerSystem Spec

  10.    01 Jan 2018 #20


    That's a Intel USB controller. What does it say under the driver tab in device manager ?

      My ComputersSystem Spec

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