Realtek HD audio non sound after win 10 upgrade

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  1.    01 Sep 2015 #31

    Thanks essenbe

    essenbe said: View Post
    I rolled back to Windows 8.1 (Yuch!) and will try Windows 10 ago (I guess MS will let me). I will then try these drivers. I have two questions though: When I looked at the drivers in W10, the option to upgrade drivers was grayed out. Don't know why that was. That fact alone is making me wonder if I ought to try W10 again.

    Also, why wouldn't the proper set of drivers be included in the W10 install?

      My ComputerSystem Spec

  2.    24 Sep 2015 #32

    This may help to somebody: I got working sound on Windows 10 / ASUS M50S with these audio drivers:
    I did not used the setup, but updated the audio driver to this version :)

    And currently I found even more interesting thing: I wanted to clean all I tried and uninstalled some previous Realtec setup, Microsoft High Definition Audio drivers (9.7.2015) were used, surprisingly everything was working fine but after few seconds it got auto updated to latest Realtec drivers that does not work. In the properties of the driver there is choice to get back to the latest driver if the current does not work so I tried that and got back to the Microsoft one and .. it works just fine :)
      My ComputerSystem Spec

  3. Posts : 19
    Windows 7 & 10 dual boot
       11 Oct 2015 #33

    This is the only thing that worked on my ASUS N55SF dual boot system: Win7 on HDD (MBR) and Win10 on SSD (GPT).

    Step 1
    Assuming that you have already Win7 installed on your primary disk, install Win10 on your secondary disk.

    Step 2
    When install is done, enter your BIOS and go to the Boot section. There you should see "Windows Boot Manager" as your default boot option. Change it so that your primary disk (where you have Win7 installed) becomes your default boot option (it should be something like "P0:" followed by your disk model number, mine is "P0: ST9750423AS"). Save and restart.

    Step 3
    Now Win7 should start automatically (no boot manager showing up). Enter Win7, open an elevated command prompt and run
    bcdboot X:\windows
    where X is the Win10 system partition as seen from Win7, typically E, F, G or H.

    Step 4
    Restart. You should now see the Windows Boot Manager (probably the Windows 10 GUI boot manager). Select Windows 10, install your audio drivers (if you already have, I suggest you uninstall them and restart before doing this), restart and you're done.

    Reference: Solved No Windows Boot Manager on dual boot system (7 10) - Windows 10 Forums
      My ComputerSystem Spec

  4.    13 Oct 2015 #34

    Update 10/13/2015

    After rolling back to Windows 8.1, I waited about a month and upgraded again to Windows 10 on 10/12/2015.

    This time the sound for my Realtek devices works. I guess that the drivers were automatically updated.:)

      My ComputerSystem Spec

  5.    12 Nov 2015 #35


    I have also asus N55SF and I have tryed to get my sound back over 3 months now after installing windows 10!!!
    Omg Its like I have a new laptom. No more headphones.
    You are the man!!

    Robbmeisterr said: View Post
    I have (almost) the same laptop (N55SF) and I got it fixed. The problem is indeed that windows keeps updating the wrong driver. To turn this off, go to: my computer -> properties -> advanced system settings -> hardware -> device installation settings. Then choose "no, let me choose what to do" and "Never install driver software from windows update".

    Then just install the driver you find on the asus website. For me, it was the latest audio driver from windows 7 64 bit on this page: However, this is for the N55SF, so you might need the one from N55SL.

    My music hotkeys (left of the keyboard) weren't working either after the update to windows 10. I got this fixed by installing the "ATKACPI driver and hotkey-related utilities" from the same page.

    Hope it helps!
      My ComputerSystem Spec

  6.    22 Dec 2015 #36

    New solution (after new w10 update)

    A new windows update removed the option to "never install driver software from windows update", so the previous solution doesn't work anymore. I have however found a new one.

    Go to C:\Program Files\Realtek. Here you will find a folder named "audio". Rightclick this folder, select "properties" > Security tab > "Advanced" > "Change Permissions" > "Disable inheritance". Then select the SYSTEM permission and click "Remove".
    I have added a screenshot for some clearity.

    Attachment 54875

    Now just run the setup file of your chosen driver, reboot your laptop and everything should work.
      My ComputerSystem Spec

  7.    22 Dec 2015 #37

    Just use this which works and lets you hide updates.

    Don't bother with useless tool Microsoft provides.
      My ComputerSystem Spec

  8.    23 Dec 2015 #38

    reddice said: View Post
    Just use this which works and lets you hide updates.

    Don't bother with useless tool Microsoft provides.
    Yes, the Microsoft tool didn't show the audio driver, so I couldn't use it.
      My ComputerSystem Spec

  9.    06 Jan 2016 #39

    Simple SOLUTION to the trash they call realtek high definition audio drivers:

    Go to Your PC > Properties > Device Manager > Locate the CRAP Realtek Audio Driver > Right Click Properties > Go to Driver Tab > Select ROLL BACK DRIVER

    That should be the end of it. You will be back to the basic windows 10 "High Definition Audio" driver that is much better than the so-called realtek audio driver. And after rebooting, it will stay that way as well. Works for me, I am back on the basic windows 10 high definition audio driver, not the realtek audio garbage. Yea the P.O.S. realtek driver that doesn't uninstall when you tell it to and auto-installs after rebooting. Yeah the P.O.S. realtek driver that still updates when you select do not update. Horsecrap.

    Either way, I have windows 10 with the update that doesn't let you stop any updates (this is complete and utter BS). Im reverting back to windows 7 either way, but thought I'd share a solution to this autoupdate BS that microsoft is doing.

    Please give a ton of thumbs up if you think realtek drivers are garbage. Thank you. Have a nice day.
      My ComputerSystem Spec

  10. Posts : 1
    Windows 10 Home; Windows 7 Home Premium
       07 Aug 2017 #40

    its old thread, but I get to it also in these days.
    Ive made clean installation of Windows 10 (after previous upgrade - when everything worked) and now no sound - I tried everything (all possible drivers, different software, etc.) and the last think worked - Update BIOS.

    It is old laptop (but still working well) - Asus N75SF (only for information :)).

    I hope it can help to somebody, who is experiencing same problem.

    Have a nice day :)
      My ComputerSystem Spec

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