Windows 10: Realtek HD audio non sound after win 10 upgrade

Page 2 of 4 FirstFirst 1234 LastLast
  1.    31 Jul 2015 #11

    I have (almost) the same laptop (N55SF) and I got it fixed. The problem is indeed that windows keeps updating the wrong driver. To turn this off, go to: my computer -> properties -> advanced system settings -> hardware -> device installation settings. Then choose "no, let me choose what to do" and "Never install driver software from windows update".

    Then just install the driver you find on the asus website. For me, it was the latest audio driver from windows 7 64 bit on this page: http://www.asus.com/be-nl/Notebooks_...Desk_Download/. However, this is for the N55SF, so you might need the one from N55SL.

    My music hotkeys (left of the keyboard) weren't working either after the update to windows 10. I got this fixed by installing the "ATKACPI driver and hotkey-related utilities" from the same page.

    Hope it helps!

    EDIT (23 december 2015)

    A new windows update removed the option to "never install driver software from windows update", so the previous solution doesn't work anymore. I have however found a new one.

    Go to C:\Program Files\Realtek. Here you will find a folder named "audio". Rightclick this folder, select "properties" > Security tab > "Advanced" > "Change Permissions" > "Disable inheritance". Then select the SYSTEM permission and click "Remove".
    I have added a screenshot for some clearity.

    Click image for larger version. 

Name:	System permission driver.PNG 
Views:	52 
Size:	119.3 KB 
ID:	54875

    Now just run the setup file of your chosen driver, reboot your laptop and everything should work.
    Attached Thumbnails Attached Thumbnails System permission driver.PNG  
    Last edited by Robbmeisterr; 22 Dec 2015 at 18:16.
      My ComputerSystem Spec

  2.    01 Aug 2015 #12

    I have an USUS N55SL and had no sound from the Bang & Olufsen ICE speakers after upgrading from Win 7 to Windows 10.
    This fixed it, and I've emailed ASUS problem desk with the fix. Thanks to Robbmeisterr, entry above.
    Windows 10 is set to automatically load the latest driver, however this latest driver leaves you with no sound from the speakers but there is sound from the headphone port.
    The fix is to install the Realtek drivers used in the Windows 7, Version V 6.0.1.6631.
    This is how I fixed my laptop,
    left click windows icon, bottom left
    In the box type - Windows System - in the pink area at the top of the panel – left click - Advanced system settings
    Hardware tab - Device Installation Settings - left click
    click - radio button - Never install driver software from Windows update
    Reboot laptop.
    When laptop opens use any browser go to http://www.asus.com/uk/supportonly/N...Desk_Download/
    enter your notebook model – N55SL
    select Operating system win 7 64bit - then select Audio - there's only 1 Realtek Audio driver V6.0.1.6631
    Click the blue Global button and download the driver.
    It will come compressed, so open with WinZip to your desktop.
    Click Windows icon, bottom left - type device manager - click device manager at the top in the pink area
    click - Sound video and game controllers - double click Realtek High Definition Audio
    Driver tab - update driver - install V6.0.1.6631 from your Desktop.
    Sorry to be long winded in explaining, but I spent lots of time working out what to do.
      My ComputerSystem Spec

  3.    03 Aug 2015 #13

    [QUOTE=twinease;306771]I have an USUS N55SL and had no sound from the Bang & Olufsen ICE speakers after

    Followed your advice worked a treat speakers now working thanks Twinease
      My ComputerSystem Spec

  4.    03 Aug 2015 #14

    Glad to be helpful.
    I've told ASUS helpdesk the fix, but they haven't posted it yet.
      My ComputerSystem Spec

  5.    03 Aug 2015 #15

    Well i fix the sound in windows 10 in my laptop Acer Aspire 3000 and i like to share what i did.


    1) First of all you have to stop Windows 10 automatically installing drivers,use this topic of windows 7 that works in windows 10 too
    https://support.microsoft.com/en-us/kb/2500967
    2) Go to devices manager and uninstall Realtek AC97 and select delete the driver too
    3) Download this utility for hide updates in windows 10 and hide the update of Realtek audio:
    https://support.microsoft.com/en-us/kb/3073930
    4) Install one driver that works, in my case i used one old driver from Realtek,i uploaded it to 4shared:
    Audio_Realtek_5.10.00.5790_XPx86 - Download - 4shared - Pedro Vázquez
    I installed it right click in setup and use compability with windows xp sp3
    Then if audio service dont start go to services and look for audio service,open it and in the section start sesion change from
    system account to this account paste this NT AUTHORITY\LocalService in password put the pass of admin if you dont have one then
    leave this in blank and accept then try to start service

    This is all!,i hope this works for you like me!
      My ComputerSystem Spec

  6.    03 Aug 2015 #16

    Download this utility for hide updates in windows 10 and hide the update of Realtek audio:
    https://support.microsoft.com/en-us/kb/3073930
    Did not work for me only disabling driver updates from Windows update as quoted here worked.
    To turn this off, go to: my computer -> properties -> advanced system settings -> hardware -> device installation settings. Then choose "no, let me choose what to do" and "Never install driver software from windows update".
    I did get sound with the cruddy Realtek drivers WU keeps pushing but the sound quality is horrible. Echo like sound and full blast loud even at low volume levels. I find the High Definition Audio drivers the best sound quality and is light on resources.
      My ComputerSystem Spec

  7.    04 Aug 2015 #17

    twinease said: View Post
    I have an USUS N55SL and had no sound from the Bang & Olufsen ICE speakers after upgrading from Win 7 to Windows 10.
    This fixed it, and I've emailed ASUS problem desk with the fix. Thanks to Robbmeisterr, entry above.
    Windows 10 is set to automatically load the latest driver, however this latest driver leaves you with no sound from the speakers but there is sound from the headphone port.
    The fix is to install the Realtek drivers used in the Windows 7, Version V 6.0.1.6631.
    This is how I fixed my laptop,
    left click windows icon, bottom left
    In the box type - Windows System - in the pink area at the top of the panel left click - Advanced system settings
    Hardware tab - Device Installation Settings - left click
    click - radio button - Never install driver software from Windows update
    Reboot laptop.
    When laptop opens use any browser go to http://www.asus.com/uk/supportonly/N...Desk_Download/
    enter your notebook model N55SL
    select Operating system win 7 64bit - then select Audio - there's only 1 Realtek Audio driver V6.0.1.6631
    Click the blue Global button and download the driver.
    It will come compressed, so open with WinZip to your desktop.
    Click Windows icon, bottom left - type device manager - click device manager at the top in the pink area
    click - Sound video and game controllers - double click Realtek High Definition Audio
    Driver tab - update driver - install V6.0.1.6631 from your Desktop.
    Sorry to be long winded in explaining, but I spent lots of time working out what to do.
    I've got an Asus N55SL that was running Windows 7 before I upgraded to 10. To start with there was no sound at all from the B&O Icepower speakers. I followed the advice and now have the V6.0.1.6631 driver installed and at least I'm getting some sound but it sucks big time, no depth to it at all and tinny. Has anybody managed to get the sound working properly at all?
      My ComputerSystem Spec

  8.    04 Aug 2015 #18

    My speaker fill option and enhancements are gone ever since Windows 10...
      My ComputerSystem Spec

  9.    05 Aug 2015 #19

    [QUOTE=gibb0;313360]
    twinease said: View Post
    I have an USUS N55SL and had no sound from the Bang & Olufsen ICE speakers after

    Followed your advice worked a treat speakers now working thanks Twinease
    Same here, finally got some decent sound back on my N55SL.
      My ComputerSystem Spec

  10.    06 Aug 2015 #20

    Solved Realtek HD audio non-sound problem after Win 10 upgrade and would like to pass info along.

    1) Go to Control Panel, System, Advanced System, Hardware tab, Device Installation Settings, click on "Never install driver software from Windows update". I also unchecked the last box.

    2) Then go to Realtek URL High Definition Audio Codecs, click on I Accept and Next, click on High Definition Audio Codecs (Software), then on next screen click on Global, the 64bit version. Run the Install Shield, and click on Restart. HERE'S THE BIG POINT, on Restart, immediately cancel the installation! If you install it, it will NOT WORK. If you didn't tell Windows update to not install driver soft updates, it will NOT WORK! When you Restart again, again Cancel the installation!

    The driver info on Device Manager was always the same at 10.0.10240.16384 7/9/15 no matter what I alternative I used, however running dxdiag under Search showed very different driver numbers each time. It now says the same as shown, except 7/10/15.
    I tried Microsoft who went through all the system checks, remote access, etc. They hoped for a driver update at some point.
      My ComputerSystem Spec


 
Page 2 of 4 FirstFirst 1234 LastLast

Related Threads
Latest Realtek High Definition Audio Codecs Last Updated: May 23rd 2017 DRIVER VERSION: 6.0.1.8166 (32-bit and 64-bit Windows) Download at: Microsoft Update Catalog For how to install: How to Install a CAB File in Windows 10
I'm using build 10240, and in the first install, it installed the Realtek audio drivers. The problem with these drivers is that they completely mess up the sound in my headphones. Anyways, I've tried: Uninstalling the audio manager in...
Hello Everyone. I have a Jabra bluetooth speaker (the Solemate Mini). On Windows 8.1 I plug it in to my laptop using the 3.5mm to 3.5mm cable and then, when I watch a movie, it correctly outputs to the speaker and does not use my laptop speakers....
New RealTek HD Audio Driver available in WU. 18634
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 03:01.
Find Us