Windows 10: Bluetooth headset keeps disconnecting

  1. doriandiaconu's Avatar
    Posts : 201
    Windows 10 Insider Build 17035 / Ubuntu 17.10
       18 Dec 2017 #1

    Bluetooth headset keeps disconnecting

    I got a headset as a present at work and gave it to my girlfriend, but it seems she has issues playing songs thorough Bluetooth. Headset keeps turning off after a couple of songs.

    This is the headset I got: Fresh n Rebel Bluetooth Caps Headphone - Cupcake: Electronics (ugly, IK, no matter they gave it away for free).

    Her PC is old so I bought a USB hub + BT adapter.

    Delock Products 61772 Delock USB 2.0 Bluetooth Adapter V3.0 + EDR

    Also she is running latest W10 Creator Preview.

    Any idea what might be the cause of this issue?
      My ComputerSystem Spec

  2. Masterchiefxx17's Avatar
    Posts : 418
    Windows 10 Professional 64bit
       20 Dec 2017 #2

    The headset is physically turning off? Sounds like a problem with the headset. I would ask to see if they can replace it or claim warranty.
      My ComputerSystem Spec


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