Lock Screen to Logon Credentials not working as desired

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  1. Posts : 7
    Windows10 FCU
       #11

    The thread you linked to unfortunately does not solve the problem for me. I will try to better explain the issue that OP is having, which I believe is exactly like mine:

    I set the Lockscreen via GPO by setting a registry key:

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Personalization
    REG_SZ: LockScreenImage Value: C:\Windows\Web\Screen\defaultBackgroun0.jpg (this is a custom file I copy over during OSD)

    I also set the following key which should disable the Lockscreen image on the logon screen, giving only the accent color:
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System
    REG_DWORD: DisableLogonBackgroundImage Value: 1

    These settings should be for the SYSTEM as well as the user. So that when the computer boots up the default lockscreen image is now the one I set, and no image for the logon screen (user credentials prompt).

    The problem is that when the system boots, the lockscreen is now just the accent color and so is the logon screen.

    If I login, and lock the machine, the lockscreen image now shows up correctly and the logon page only has the accent color, which is what I want, but I want it for the system boot as well, just like in 1703 and 1607.

    If I flip the value for DisableLogonBackgroundImage to 0 on reboot the Lockscreen image shows up, but now it ALSO shows up for the logon screen which I don't want.

    I have tried the animate windows toggles in performance, I have deleted the folder under ProgramData\Microsoft\Windows\SystemData\S-1-5-18\ReadOnly\LockScreen_P

    I have tried deleting the above registry from the thread linked in the two posts above, I have tried flipping to a different DEFAULT lockscreen image that comes with the OS nothing goes. The only thing I can think of is the fact that there is a registry key that is conflicting here...

    I can't upgrade our work machines until I solve this....

    1703 and 1607 worked without a problem, as soon as I upgraded my machine and two test machines to 1709 this became an issue

    Thread that shows the problem: Windows 10 Version 1709-Blank Lock Screen - Microsoft Community

    Basically identical to this scenario, they suggest flipping the toggle, but I do not want the logon screen to have the lockscreen image as its our company logo and it clashes terribly with those entry boxes.
      My Computer


  2. Posts : 30,117
    Windows 11 Pro x64 Version 23H2
       #12

    I think you are going to have to hope MS has prioritized this bug and has a fix. Tomorrow there is an update coming out so just maybe it will be fixed.

    Normally people should not have to delete registry keys to get this to work as advertised.

    Add your voice to the feedback hub.
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  3. Posts : 7
    Windows10 FCU
       #13

    Upvote away please :)

    Feedback Hub - Windows Insider

    Also this one, because its just a quality of life thing :)

    Feedback Hub - Windows Insider
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  4. Posts : 7
    Windows10 FCU
       #14

    Caledon Ken said:
    I think you are going to have to hope MS has prioritized this bug and has a fix. Tomorrow there is an update coming out so just maybe it will be fixed.

    Normally people should not have to delete registry keys to get this to work as advertised.

    Add your voice to the feedback hub.
    I might just open a premier case with it. I got hours to burn and most of my work is done for the year. Hopefully I can get a hotfix or some form of solution to the issue. I am also going to test a clean install using our OSD to see if this is an upgrade issue or a general OS issue.
      My Computer


  5. Posts : 30,117
    Windows 11 Pro x64 Version 23H2
       #15

    Let the forum know how it goes. I would be interested.

    Ken
      My Computer


  6. Posts : 7
    Windows10 FCU
       #16

    Caledon Ken said:
    Let the forum know how it goes. I would be interested.

    Ken
    So just did a clean OSD for 1709 same task sequence but replaced the install.wim from the 1709 media.

    So still get the accent only lockscreen when it reboots. However, now if I dismiss the lockscreen and get to the logon screen, wait till the lockscreen re-appears again, then the lockscreen image will show up.

    On upgrades it never shows up, so its an OS issue but worse when you upgrade.

    I am going to test a clean install of 1703 then upgrade to 1709 and see if the behavior is as above or completely broken.

    Our 1607 image used the "CopyProfile" in the sysprep/unattend file which I know was a no no, but at the time the only way we could have gotten the customization we wanted... I wonder if CopyProfile is completely breaking it...

    I am going to probably open a case with MS, as its a bug, a majority of our workstations are on 1703 at this point with some stragglers on 1607. I want to get to 1709 but this is a quality issue for us :/
      My Computer


  7. Posts : 30,117
    Windows 11 Pro x64 Version 23H2
       #17

    Did you do this after taking the monthly update yesterday?
      My Computer


  8. Posts : 7
    Windows10 FCU
       #18

    Caledon Ken said:
    Did you do this after taking the monthly update yesterday?
    I have not applied it yet. I just pulled it in to SCCM and have it deployed to our test group. But I will install through Windows Update real quick.
      My Computer


  9. Posts : 7
    Windows10 FCU
       #19

    No luck. Latest CU applied and same behavior. I am imaging a 1703 box right now, and then will do the upgrade to 1709 via SCCM feature upgrade and see if I get equal behavior.
      My Computer


  10. Posts : 7
    Windows10 FCU
       #20

    So a 1703 to 1709 upgrade generates the same behviour. On reboot only accent color, press space bar to dismiss the lockcscreen, wait a few when the lockscreen returns proper image is displayed.

    I think its the order of operations on loading the lockscreen image and how it refreshes it. Probably with emphasis on the Spotlight lockscreen image more than a personal/company based one.

    I will see about opening a premier case on it.... It works once the user is logged in which is nice, but wish it worked fine on reboot/logout.
      My Computer


 

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