Windows 10: Windows Spotlight broken, not downloading images

  1.    09 Jul 2017 #1

    Windows Spotlight broken, not downloading images

    Hello guys, I tried to use Windows Spotlight as my lock screen default, but it seems that something is corrupted in my user profile.
    What I have done and discovered:

    - I tried everything suggested on this forum, like this howto (Reset and Re-register Windows Spotlight in Windows 10 Windows 10 Customization Tutorials ), but with no luck.

    - when I select Spotlight the preview screen stays grey and there's always a spinning wheel.

    - my "AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\LocalState\StagedAsse ts" directory contains only 0 kB files and the real images are not created into "AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\LocalState\Assets "

    - Spotlight works if I create a new user, but not with the current one, these are the regedit keys, please note that everything remains blank when I select Spotlight.

    Click image for larger version. 

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    Any suggestions? Thanks in advance
      My ComputerSystem Spec

  2.    09 Jul 2017 #2

    When it's broken, it can be really hard to get it working again, if at all.

    You can have a look at this and see if there are any clues:
    Spotlight not working - reg entries point to non-existent image files.

    C:\Users\David\AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\LocalSt ate\Assets

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Lock Screen\Creative

    %AppData%\..\Local\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\Localstate\Assets \

    Upon checking the "C:\Users\<username>\AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_<somerandomchar acters>\LocalState\Assets" folder for the images, I could see that the content was being downloaded correctly. When I deleted the files new ones would appear. If I changed one of the larger files to have a .jpg extension I could open the image and it was fine, but no amount of changing available settings would make Spotlight work correctly.

    I resorted to checking the registry myself for something obvious and found the "hkey_current_user\software\microsoft\windows\currentversion\lock screen" location. With the Windows Spotlight feature enabled I noticed that under the "Creative" sub-key the locations for the Windows Spotlight images are set. For me the "LandscapeAssetPath" and the "PortraitAssetPath" were set to an image file name that didn't exist and if I turned Spotlight off and on again it would set the same incorrect image file name each time.

    I located a correct landscape image and manually updated the regkey accordingly (note: the directory path to my profile was correct its just the image file name that was wrong). After doing this Windows Spotlight started to work. "WIN-L" once again displayed an image! I have turned Spotlight off and on again in the "Settings - Personalisation - Lock Screen" menu and it displays a new image each time. Also I "Didnt Like" one of the images and it immediately changed it to a new one.

    I am using a standard laptop so I can't say if the same fix applies to Portrait mode.

    Windows 10 Lock Screen Spotlight not working - Microsoft Community
      My ComputerSystem Spec

  3.    09 Jul 2017 #3

    Nope, unfortunately no clue that worked for me in that article.
      My ComputerSystem Spec

  4. Posts : 6,398
    10 Home x64 (1709) (10 Pro on 2nd pc)
       09 Jul 2017 #4

    dalchina said: View Post
    When it's broken, it can be really hard to get it working again, if at all.
    Tell me about it My Spotlight broke after I answered 'Yes' to 'Do you like what you see?' It got stuck on that picture until I got heartily sick of seeing it. I tried to 'un-like' it in the registry - that just made matters worse. In the end, the only thing that fixed Spotlight for me was an in-place repair install.

    Repair Install Windows 10 with an In-place Upgrade
      My ComputersSystem Spec


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