1.    03 Feb 2017 #1
    Join Date : Sep 2016
    Posts : 129
    Windows 10

    Can't Change Lock Screen Image


    I am trying to change the image on my Lock Screen but when I click on a replacement image the spinner just keeps going round and nothing happens. All was working well the last time I changed the image but that was weeks ago. Any thoughts please? I have also discovered that I cannot turn off the option "Show lock screen background picture on sign-in screen".
    Attached Thumbnails Attached Thumbnails Lock Screen Problem.PNG  
    Last edited by Judesman; 04 Feb 2017 at 04:25.
      My ComputerSystem Spec
  2.    04 Feb 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,010
    Win 10 Pro (1703)

    I've seen a report of someone claiming to fix this via
    SFC /scannow
    from an elevated (admin) command prompt
    but that didn't work for everyone.

    Please see ideas here:
    Fix : Unable to change Lock screen Picture / stuck user account picture in Windows 8 | TroubleShoot Windows
    More here:
    [Fix] Lock Screen Slide Show Feature Not Working in Windows 10 and Windows 8.1 - AskVG

    Check for any differences wrt to Win 10.

    Given your timescale I appreciate System Restore would not be likely to be relevant, and even restoring a disk image (we strongly recommend disk imaging for recovery and backup) would be inconvenient.

    Good luck!
    Last edited by dalchina; 04 Feb 2017 at 04:39.
      My ComputerSystem Spec
  3.    04 Feb 2017 #3
    Join Date : Sep 2016
    Posts : 129
    Windows 10
    Thread Starter

    Many thanks Dalchina. I will go through these options although playing with the registry is beyond my abilities. The only changes that have been made recently are the Windows Updates and I suspect that if that is the problem lots of computers might have been affected. The other change was an update to my graphics card driver.

    You say "Check for any differences wrt to Win 10." What do you mean by "wrt" please?
      My ComputerSystem Spec
  4.    04 Feb 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,010
    Win 10 Pro (1703)

    - the first is from Win 8 days... probably ok, just a cautionary note.

    (Standard recommendation with the registry is to back up before doing anything.. for example you might
    a. make a backup of the registry
    b. Create a system restore point
    c. Update your disk image set (we very strongly recommend the routine use of disk imaging so you can recover from many disasters- even disk failure or major corruption- usually without technical help).)
      My ComputerSystem Spec
  5.    04 Feb 2017 #5
    Join Date : Sep 2016
    Posts : 129
    Windows 10
    Thread Starter

    Many thanks. What does "wrt" mean please?
      My ComputerSystem Spec
  6.    04 Feb 2017 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,010
    Win 10 Pro (1703)

    Here's how to find out:
    Click image for larger version. 

Name:	Snap 2017-02-04 at 13.19.50.jpg 
Views:	2 
Size:	113.1 KB 
ID:	119825
      My ComputerSystem Spec
  7.    04 Feb 2017 #7
    Join Date : Aug 2016
    S/E England
    Posts : 4,512
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by dalchina View Post
    Check for any differences wrt to Win 10.
    Quote Originally Posted by Judesman View Post
    Many thanks. What does "wrt" mean please?
    The instructions were for W10 and W8.1 so you should "check for any differences with respect to Win 10".
      My ComputersSystem Spec
  8.    04 Feb 2017 #8
    Join Date : Sep 2016
    Posts : 129
    Windows 10
    Thread Starter

    Thanks. I have done a system scan and all is in order so will look at some of the other options.
      My ComputerSystem Spec
  9.    04 Feb 2017 #9
    Join Date : Sep 2016
    Posts : 129
    Windows 10
    Thread Starter

    Three weeks ago I was invited to update my AMD R7 250 Graphics Card Driver. I have just rolled back to the previous version and all is now well with my Lock Screen images. I have posted on the AMD forum and I hope someone from AMD will pick this up because it is not good enough. Thanks for all your replies.
      My ComputerSystem Spec
  10.    04 Feb 2017 #10
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,010
    Win 10 Pro (1703)

    Thanks for letting us know.. that's an 'interesting' quirk. Glad it's working.
      My ComputerSystem Spec

 


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