New
#1
Screensaver Only Activates if Monitor is Powered Off
I'm running Win10 21H2 on a computer with a View Sonic Touchscreen Monitor and I'm having an issue that I can't figure out. The screensaver will only activate if the monitor is powered off.
I can set it to one minute and it will never activate. But as soon as I turn off the monitor, wait one minute, and turn it back on; I can see that the screensaver has activated. If I touch the monitor the screensaver will deactivate and I'm back into the OS. From there, the screensaver will never come back on unless I power off the monitor.
Anyone have any ideas?
Edited to Add: I unplugged the USB cable that allows for the touchscreen to work and the screensaver activates with the monitor powered on, so I think I have it narrowed down. I'm about to replace the cable and retest.
- - - Updated - - -
Replacing the cable didn't work. I have also tested with usb selective suspend enabled and disabled as well as toggling the "allow the computer to turn off this device to save power" option on and off on the power management tab of the Generic USB Hub Properties in Device Manager.