Thumbnail icon of apps not showing in windows 10 Start menu & search

  1. Ditendra's Avatar
    Posts : 132
    Windows 10
       #1

    Thumbnail icon of apps not showing in windows 10 Start menu & search


    I have this problem that some apps icons aren't showing in Windows 10 start search. This is the exact problem that this guy is talking in this video:



    However I tried everything that he's explaining, but nothing worked. The only thing that worked is if I create new user in Windows 10, but I really don't want to do it because it will take a lot of time for me to customize everything in new user and delete the existing one. I want to fix this problem in a current user. Please, if you know any solution to this fix, I'll gladly try.

    Device Specifications:
    Processor Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz 2.90 GHz
    Installed RAM 32.0 GB
    GPU: GTX 1070

    Windows Specifications:
    Edition Windows 10 Pro
    Version 21H2
    Installed on ‎2021-‎04-‎29
    OS build 19044.1348
    Experience Windows Feature Experience Pack 120.2212.3920.0
      My Computer

  2. Paul Black's Avatar
    Posts : 15,370
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @Ditendra,

    Have you looked at this? > How to Clear and Reset the Thumbnail Cache in Windows 10

    I hope this helps.
      My Computer

  3. Ditendra's Avatar
    Posts : 132
    Windows 10
    Thread Starter
       #3

    Paul Black said:
    Hello @Ditendra,

    Have you looked at this? > How to Clear and Reset the Thumbnail Cache in Windows 10

    I hope this helps.
    Hi, I just tried your solution, but it didn't help
      My Computer

  4. dalchina's Avatar
    Posts : 34,294
    Win 10 Pro (1903) (2nd PC is 21H2)
       #4

    History: (almost never given by posters, alas)
    When did this start?
    What happened or what did you change since this worked ok?

    Have you tried:
    a. System Restore using an appropriately dated restore point?
    b. Restoring a suitable disk image?

    Since a new user is ok, you have a basis for comparison.

    First with your existing user, do 2 things.
    a. a clean boot
    b. disable all 3rd party shell extensions using Shellexview (free). Do not disable MS extensions (there's an option to hide those.

    This should get simplify your existing user.
    Advise if you see the same problem.

    This might be related - no harm in trying:
    How to Clear Your Device Search History in Windows 10
      My Computers

  5. Ditendra's Avatar
    Posts : 132
    Windows 10
    Thread Starter
       #5

    dalchina said:
    History: (almost never given by posters, alas)
    When did this start?
    What happened or what did you change since this worked ok?

    Have you tried:
    a. System Restore using an appropriately dated restore point?
    b. Restoring a suitable disk image?

    Since a new user is ok, you have a basis for comparison.

    First with your existing user, do 2 things.
    a. a clean boot
    b. disable all 3rd party shell extensions using Shellexview (free). Do not disable MS extensions (there's an option to hide those.

    This should get simplify your existing user.
    Advise if you see the same problem.

    This might be related - no harm in trying:
    How to Clear Your Device Search History in Windows 10
    Cleared history. Didn't help.
    Don't remember, I just noticed it. Probably long time ago.
    Don't remember.

    No.
    No, don't have.
    Don't know what's 3rd party shell extensions. Probably don't have them?
      My Computer

  6. dalchina's Avatar
    Posts : 34,294
    Win 10 Pro (1903) (2nd PC is 21H2)
       #6

    Thank you very much for your reply.

    Do you know what a context menu is?
    Have you noticed it grows when you install (3rd party) programs?
    Those are examples of shell extensions - extensions- things added- to your shell - implemented by file explorer.

    Don't know what's 3rd party shell extensions.
    Didn't you think to use Google? Look - here's how:
    Thumbnail icon of apps not showing in windows 10 Start menu & search-1.jpg

    - and note that mentions the program I mentioned.

    Probably don't have them?
    - if you haven't installed any programs, you won't.

    Good luck,
      My Computers

  7. Ditendra's Avatar
    Posts : 132
    Windows 10
    Thread Starter
       #7

    Guys, after many attempts to fix this, I couldn't find any of them working, so the only solution that was left was to create new Windows user and delete the current one. It's a tiring process because you need to configure & customize Windows and apps by your choice again, but it's slighly better than reinstalling Windows.
      My Computer


 

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