Windows 10: cannot run "rundell32.exe" when accessing mouse pointer settings

  1.    02 Aug 2015 #1

    cannot run "rundell32.exe" when accessing mouse pointer settings


    Hi guys,

    I am in Settings > Themes > Mouse Pointer settings and when I click on it, it comes up that I do not have access to rundll32.exe so I can enter this setting. Screenshot below:

    Click image for larger version. 

Name:	error message.JPG 
Views:	10 
Size:	39.2 KB 
ID:	27872

    I am administrator on my PC and users and administrator do have execute rights on this file plus the system32 folder.

    Any ideas?
      My ComputerSystem Spec

  2.    02 Aug 2015 #2

    i have also tried re-running this process in task manager but this does not resolve the issue!!
      My ComputerSystem Spec

  3.    02 Aug 2015 #3

    Can you just directly run:

    control mouse

    from a CMD or Run prompt?
      My ComputerSystem Spec


  4. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       02 Aug 2015 #4

    dangoodwin said: View Post
    I am in Settings > Themes > Mouse Pointer settings and when I click on it, it comes up that I do not have access to rundll32.exe so I can enter this setting.
    I'm not sure why you get the access error.

    Try running SFC /ScanNow in an elevated command prompt
    See OPTION THREE: To Run SFC /SCANNOW Command in Windows 10 in
    SFC Command - Run in Windows 10 - Windows 10 Forums

    Follow that with OPTION ONE Steps 1 & 5
    1. Open an elevated command prompt.
    5. To Use DISM /RestoreHealth Command
    See: DISM - Repair Windows 10 Image - Windows 10 Forums

    If either of the commands above report integrity errors, post a screen shot of the message.

    I've also attached a shortcut to Control Panel > Mouse - it's zip'd.
    Mouse.zip

    Extract the shortcut and place it on your desktop then launch it.
      My ComputerSystem Spec


 

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