1.    2 Weeks Ago #1

    Emergency!!! Screen is black aftrr installing theme.. Help!!


    EMERGENCY!!!!!

    I installed a custom theme through an .exe file. And now everything is black except for the cursor!! I tried rebooting but i still get a black screen. What do I do??? Please help!!!
    Last edited by yahanna; 2 Weeks Ago at 00:10.
      My ComputerSystem Spec
  2.    2 Weeks Ago #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,438
    Win 10 Pro (1709)

    System Restore? Use a restore point, assuming you have System restore on, and it works.
    or
    I do hope you are in the habit of using disk imaging. In which case you can restore a disk image.
      My ComputerSystem Spec
  3.    2 Weeks Ago #3

    Quote Originally Posted by dalchina View Post
    System Restore? Use a restore point, assuming you have System restore on, and it works.
    or
    I do hope you are in the habit of using disk imaging. In which case you can restore a disk image.
    I got to sys restore through my usb win 10 flash drive. But it says:

    "To use sys retore u must specify which win installation to restore. Restart this comp, select an o/s and then select sys retore."

    But I selected win 10 64 bit. I don't understand why its giving me this message.
      My ComputerSystem Spec
  4.    2 Weeks Ago #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,438
    Win 10 Pro (1709)

    And now everything is black except for the cursor!!
    Can you advise what happens if you try to boot- do you see a PC logo, then a black screen with a horizontal cursor top left, or does it boot to a lock screen, or is that not visible either?

    Can you actually move your cursor?

    When you booted from your Win 10 USB disk, did you click 'Repair your computer' and navigate through Troubleshooting to System Restore?

    If you boot from that disk, and navigate through Troubleshooting to a Command Prompt, can you view your system disk. Windows folder etc?

    Thsi sounds like something more significant than a theme change - assuming your exe file was genuine.
      My ComputerSystem Spec
  5.    2 Weeks Ago #5
    Join Date : Jul 2015
    Posts : 3,960
    10 Pro
      My ComputerSystem Spec
  6.    2 Weeks Ago #6

    Hey guys.. I already got it fully restored and fixed. Thanks guys for everything and your help!!
      My ComputerSystem Spec
  7.    2 Weeks Ago #7
    Join Date : Aug 2016
    S/E England
    Posts : 5,242
    10 Home x64 (1709) (10 Pro on 2nd pc)

    @yahanna, what was the fix you found?
      My ComputersSystem Spec

 


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