Windows 10: Emergency!!! Screen is black aftrr installing theme.. Help!!


  1. yahanna

    Member
    Posts : 179
    10
       New 02 Jan 2018 #1

    Emergency!!! Screen is black aftrr installing theme.. Help!!


    EMERGENCY!!!!!

    I installed a custom theme through an .exe file. And now everything is black except for the cursor!! I tried rebooting but i still get a black screen. What do I do??? Please help!!!
    Last edited by yahanna; 03 Jan 2018 at 00:10.
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  3. dalchina

    Guru
    Posts : 12,307
    Win 10 Pro (1709)
       New 03 Jan 2018 #2

    System Restore? Use a restore point, assuming you have System restore on, and it works.
    or
    I do hope you are in the habit of using disk imaging. In which case you can restore a disk image.
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  4. yahanna

    Member
    Posts : 179
    10
    Thread Starter
       New 03 Jan 2018 #3

    dalchina said: View Post
    System Restore? Use a restore point, assuming you have System restore on, and it works.
    or
    I do hope you are in the habit of using disk imaging. In which case you can restore a disk image.
    I got to sys restore through my usb win 10 flash drive. But it says:

    "To use sys retore u must specify which win installation to restore. Restart this comp, select an o/s and then select sys retore."

    But I selected win 10 64 bit. I don't understand why its giving me this message.
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  6. dalchina

    Guru
    Posts : 12,307
    Win 10 Pro (1709)
       New 03 Jan 2018 #4

    And now everything is black except for the cursor!!
    Can you advise what happens if you try to boot- do you see a PC logo, then a black screen with a horizontal cursor top left, or does it boot to a lock screen, or is that not visible either?

    Can you actually move your cursor?

    When you booted from your Win 10 USB disk, did you click 'Repair your computer' and navigate through Troubleshooting to System Restore?

    If you boot from that disk, and navigate through Troubleshooting to a Command Prompt, can you view your system disk. Windows folder etc?

    Thsi sounds like something more significant than a theme change - assuming your exe file was genuine.
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  7. lx07

    User
    Posts : 4,524
    10 Pro
       New 03 Jan 2018 #5

    Boot into Safe Mode on Windows 10 Performance Maintenance Tutorials
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  8. yahanna

    Member
    Posts : 179
    10
    Thread Starter
       New 03 Jan 2018 #6

    Hey guys.. I already got it fully restored and fixed. Thanks guys for everything and your help!!
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  9. Bree

    VIP Member
    Posts : 6,997
    10 Home x64 (1803) (10 Pro on 2nd pc)
       New 03 Jan 2018 #7

    @yahanna, what was the fix you found?
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