New
#1
Samsung's bad software update bricks smart TVs
Samsung smart TV customers are complaining that a software update has rendered their TVs unusable.
Exasperated customers are also furious at the lack of support and poor communication from Samsung after the bad update rolled-out last Thursday.
Dozens of customers have left complaints on Samsung's support forum, detailing problems with 49-inch, 50-inch, and 65-inch models that retail for as much as €2,250 ($2,660).
Samsung's bad software update bricks smart TVs | ZDNetSome owners have been told that an engineer will need to visit the affected users to install a new update.
Although most complaints appear to be from UK-based owners, at least one user from Germany has reported the issue, too.