New
#1961
I called paypal (pp) customer service (cs) - 1-888-221-1161 to close my account.
The AI voice operator recognized the phone # I was calling from without me giving one. In my 1st post I had thought that I didn't enter one but that was incorrect, I did.
Then she asked for the last 4digits of the card I used which was recognized. Next was the reason I was calling; To close my account, At that point she connected me to a human. I waited 5minutes.
The cs rep was nice and she the human didn't try to change my mind. She proceeded to the task at hand and within 5minutes my account was closed/removed.
I received one last email from pp I hope informing me that my account was closed and that was that. Total time on the phone ~15minutes.