Help with Ebuyer.com

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  1. Posts : 2,445
    Windows 10 Pro 64-Bit (1809)
    Thread Starter
       #41

    ThrashZone said:
    Hi,
    For the record here what was the refund offered and was it restricted to their onsite future purchases ?
    £600 back to the card.
      My Computers


  2. Posts : 7,724
    3-Win-7Prox64 3-Win10Prox64 3-LinuxMint20.2
       #42

    Hi,
    Well that is better than onsite credit.
      My Computers


  3. Posts : 1,756
    Windows 10 Pro (+ Windows 10 Home VMs for testing)
       #43

    worf105 said:
    £600 back to the card.
    Personally, I would email a reply very politely rejecting the offer and say something like "I find it difficult to believe a company such as Ebuyer would just destroy my property. I believe it's more likely it's been temporarily mislaid and the customer service rep - Laura - is mistaken. As a result, I would be very grateful for every effort to return my card safely within 14 days so, if necessary, I can deal directly with Zotac".

    No threats, be nice as pie... see if there's any change in position.

    If if does get to mediation or even small claims court then you will have demonstrated 'reasonableness' which will be viewed more favourably than an Ebuyer standard reply.

    Hope this helps...
      My Computer


  4. Posts : 2,445
    Windows 10 Pro 64-Bit (1809)
    Thread Starter
       #44

    RickC said:
    Personally, I would email a reply very politely rejecting the offer and say something like "I find it difficult to believe a company such as Ebuyer would just destroy my property. I believe it's more likely it's been temporarily mislaid and the customer service rep - Laura - is mistaken. As a result, I would be very grateful for every effort to return my card safely within 14 days so, if necessary, I can deal directly with Zotac".

    No threats, be nice as pie... see if there's any change in position.

    If if does get to mediation or even small claims court then you will have demonstrated 'reasonableness' which will be viewed more favourably than an Ebuyer standard reply.

    Hope this helps...
    Thanks @RickC. I have already done very similar to what you have suggested
      My Computers


  5. Posts : 7,724
    3-Win-7Prox64 3-Win10Prox64 3-LinuxMint20.2
       #45

    Hi,
    Have you followed up with Zotac on a new card purchase ?
      My Computers


  6. Posts : 2,445
    Windows 10 Pro 64-Bit (1809)
    Thread Starter
       #46

    ThrashZone said:
    Hi,
    Have you followed up with Zotac on a new card purchase ?
    No answer from them.
      My Computers


  7. Posts : 7,724
    3-Win-7Prox64 3-Win10Prox64 3-LinuxMint20.2
       #47

    Hi,
    I went to the local micro center and they had a evga 1080ti ftw3 in stock running at 940.us though 100. or more than what I paid for it not sure when though :/
      My Computers


  8. Posts : 2,445
    Windows 10 Pro 64-Bit (1809)
    Thread Starter
       #48

    No micro centres around these parts.
      My Computers


  9. Posts : 7,724
    3-Win-7Prox64 3-Win10Prox64 3-LinuxMint20.2
       #49

    HI,
    Yeah I messaged Dude about my sighting not sure where he is possibly Dallas a tad too far for him :)
      My Computers


  10. Posts : 2,445
    Windows 10 Pro 64-Bit (1809)
    Thread Starter
       #50

    Am in Scotland and don't have anyone those great stores here. Wish we did.
      My Computers


 

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