Windows 10: Multiple BSOD after PC Recovery


  1. Posts : 4
    windows 10 64-bit
       07 Dec 2017 #1

    Multiple BSOD after PC Recovery


    Decided to recover/reset PC (with files option) as I was getting stuttering for some reason
    Was getting a few bsods which I thought were due to drivers being now in need of an update after the recovery
    updated everything main suspect was razer synapse and windows update

    Also now chrome seems to close itself randomly, pages crashing a lot more havent tried any other programs yet. Minidump.rar


    These are the various ones I remember Ive seen.

    Memory Management (x3)

    Kernal Security (x2)

    Bad Pool Header (x2)

    System Service Exception (x2)


    Could attach minidump but not memory.dmp

      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,598
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       07 Dec 2017 #2

    Hello Regs,

    It would be helpful to post the full set of logfiles so that we can have all the information for troubleshooting. See BSOD Posting instructions.
      My ComputersSystem Spec


  3. Posts : 4
    windows 10 64-bit
    Thread Starter
       07 Dec 2017 #3

    philc43 said: View Post
    Hello Regs,

    It would be helpful to post the full set of logfiles so that we can have all the information for troubleshooting. See BSOD Posting instructions.
    Used the program and got this file

    DESKTOP-1VBUGPS-07_12_2017_130857_54.zip
    Multiple BSOD after PC Recovery Attached Files
      My ComputerSystem Spec

  4. philc43's Avatar
    Posts : 3,598
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       07 Dec 2017 #4

    There were no drivers identified in the recent crash dumps that would explain the crashes.

    Memory corruption is a possibility so I would do some testing, you might want to do the modules one a time by removing one while testing the other as it will take some time to complete.



    Multiple BSOD after PC Recovery Diagnostic Test Multiple BSOD after PC Recovery
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
      My ComputersSystem Spec


  5. Posts : 198
    Windows 10 Pro
       08 Dec 2017 #5

    If your getting 0xa memory management errors after a recovery id say defo hardware issue
      My ComputerSystem Spec


  6. Posts : 4
    windows 10 64-bit
    Thread Starter
       11 Dec 2017 #6

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    Sorry for the slow reply I went home so I could continue my work on a laptop.
    On coming back did tests and found that one ram stick was getting the errors in each slot and one I tried in each didnt get a single error left for about an hour as I have deadlines so needed to do work.

    Can I fix the ram stick myself?

    Havent had a bsod yet so was this my only problem??
      My ComputerSystem Spec

  7. philc43's Avatar
    Posts : 3,598
    64bit Win 10 Pro ver 1809 Build 17763.55 and W10 Insider Build 18262
       11 Dec 2017 #7

    A faulty RAM stick can not be repaired. You will need to replace one with the exact same type and specification or better still by a new matched pair. The bad RAM would explain the errors you were getting.
      My ComputersSystem Spec


  8. Posts : 4
    windows 10 64-bit
    Thread Starter
       11 Dec 2017 #8

    philc43 said: View Post
    A faulty RAM stick can not be repaired. You will need to replace one with the exact same type and specification or better still by a new matched pair. The bad RAM would explain the errors you were getting.
    Thankyou for the help.
    Ive RMA requested g.skill and will hopefully hear back within 72 hours.
    Currently running fine on 1 stick of 8gb which will hopefully see me through the next few weeks till I could possibly replace it with another ram pair.

    I was looking into it and thought it could possibly be asus aura that corrupted the ram stick as a few others say thats what happened to their g.skill z rgbs and a possible fix with typhoon burner
      My ComputerSystem Spec


  9. Posts : 20,963
    windows 10 professional version 1607 build 14393.969 64 bit
       12 Dec 2017 #9

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehalth
    4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    5) chkdsk /x /f /r (test all partitions with syntax chkdsk C: or chkdsk D: and change the letter to the applicable partition)
    This may take many hours so plan to run overnight
    6) Find the chkdsk report in the event viewer and post the report into the thread using a one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    7) Run HDTune: on all drives
    http://www.hdtune.com/
    to check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 General Tips Tutorials


    Code:
    Event[1470]:  Log Name: System  Source: Ntfs  Date: 2017-12-07T03:43:20.895  Event ID: 55  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-1VBUGPS  Description: A corruption was discovered in the file system structure on volume C:.The exact nature of the corruption is unknown.  The file system structures need to be scanned online.
    Code:
    Event[1488]:  Log Name: System  Source: Microsoft-Windows-Kernel-General  Date: 2017-12-07T06:31:42.194  Event ID: 5  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-1VBUGPS  Description: {Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\config\DRIVERS' was corrupted and it has been recovered. Some data might have been lost.
    Code:
    Event[1848]:  Log Name: System  Source: Ntfs  Date: 2017-12-07T11:59:03.808  Event ID: 55  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-1VBUGPS  Description: A corruption was discovered in the file system structure on volume C:.The exact nature of the corruption is unknown.  The file system structures need to be scanned online.
      My ComputerSystem Spec


 

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