Windows 10: minidump file disappeared

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  1.    05 Dec 2017 #1

    minidump file disappeared

    on 04/12/2017 around 16 h I had a bsod but I was not with my laptop so I did not see the message of the bsod.
    I checked the directory minidump and I saw there was created a file.
    Today I checked again the minidump directory and the directory was empty!
    the file is not in my recycle bin.

    Is this because of a setting in windows 10?
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       05 Dec 2017 #2

    Hello louis14 :)

    There are a number of possible reasons but the most likely is that you have a disk cleanup utility running which deletes mini-dump files. One example is CCleaner. You can usually change the settings in these programs so that memory dump files are not deleted.
      My ComputersSystem Spec

  3.    05 Dec 2017 #3

    The laptop comes back from asus repair center (my reseller had to execute the setup procedure to setup windows 10) and I didn't install any program since I get my laptop back. I didn't execute the windows disk cleanup utility neither.
    I checked the task manager to find a disk process but I didn't find any
    So it's strange the minidump file disappaered.
      My ComputerSystem Spec

  4. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       05 Dec 2017 #4

    It would be worth checking what is set to be deleted on the built-in Windows disk cleanup. This task is sometimes scheduled to run automatically as part of the system maintenance which runs daily.
    View All Automatic Maintenance Tasks in Windows 10
    Open and Use Disk Cleanup in Windows 10
      My ComputersSystem Spec

  5.    05 Dec 2017 #5

    Hi philc43,

    I executed the powershell command and I found this:

    \Microsoft\Windows\DiskCleanup SilentCleanup

    Can this be adāpted so it will not cleanup my minidump anymore?
    Attached Thumbnails Attached Thumbnails diskcleanup.PNG  
      My ComputerSystem Spec

  6. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       05 Dec 2017 #6

    Make sure the system error files are not being deleted by disk cleanup - use the 2nd link in my previous post.
      My ComputersSystem Spec

  7.    05 Dec 2017 #7

    I opened windows disk cleanup for c: drive.
    " files made by the system" where not selected.
    it's description was "files used for fault reporting"
      My ComputerSystem Spec

  8. philc43's Avatar
    Posts : 3,590
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       05 Dec 2017 #8

    All I can suggest is if you get a new BSOD then run the DM Log Collector (as explained in the BSOD posting instructions at the top of this page) as soon as possible and post it into this thread.
      My ComputersSystem Spec

  9. Posts : 20,810
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Dec 2017 #9

    We may be able to find information about the dumps without viewing them.
    Please change the default language to English and post a zip:

    Language - Add, Remove, and Change in Windows 10 General Tips Tutorials
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  10.    06 Dec 2017 #10

    Thanks for the suggestions about dump info but I will discuss with asus to get my money back because I have already send my laptop already 3 times in repair and I have still the bsod problem.My laptop is very new.
      My ComputerSystem Spec

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