Windows 10: BSOD kmode_exception_not_handled (classpnp.sys)

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  1.    06 Dec 2017 #31

    Hi all I started getting this error with multiple BSOD's today. kmode_exception_not_handled (classpnp.sys). I have Kaspersky Internet Security 2018 and Firefox 57.0.1. My computer Blue Screens when doing something in Firefox. Have no issues using Opera. I will try disabling Kaspersky to see if it will stop. Seems like on Kaspersky forums it is a bug on their end.
      My ComputerSystem Spec


  2. Posts : 20,810
    windows 10 professional version 1607 build 14393.969 64 bit
       06 Dec 2017 #32

    For any viewers: if you want to troubleshoot BSOD on your computer please continue to follow this thread as needed but also create a new thread so that the computer environment can be troubleshooted. Please use English as the default language and post a DM log collector zip for troubleshooting:

    Language - Add, Remove, and Change in Windows 10 General Tips Tutorials
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  3.    06 Dec 2017 #33

    Have had Kaspersky disabled for a day - no blue screens at all since then despite heavy firefox use. Will now try maybe just disabling the browser extension and see if it works for me.
      My ComputerSystem Spec


  4. Posts : 5
    Windows 10 Pro Fall Creators Update
       06 Dec 2017 #34

    Kaspersky has answered on bugzilla:

    "It is our (Kaspersky) fault. We have “anti-cryptor” feature, which can safe user files, if malicious software crypt it.
    There were bug in this feature driver, which sometimes lead to BSOD. There was one more bug, FireFox 57 identifies as unknown software, which should be deeply monitored. Combination of this two bugs lead to often BSOD if Kaspersky 2018 and FireFox 57 installed on the computer.
    Tomorrow we are going to update our bases, to minimize the problem. I let you know, when update happens.
    Complete fix will be with KIS2018 patch E before 15-Dec-2017. Also let you know."
      My ComputerSystem Spec


  5. Posts : 11
    64-bit Windows 10 Home v1709 Build 16299.98
    Thread Starter
       08 Dec 2017 #35

    Switched language to english, updated log is attached.

    As previously stated, no more issues since removing Kaspersky and updating the Intel driver. Firefox version was 57.0.1 until a few minutes ago, just got an update.
    BSOD kmode_exception_not_handled (classpnp.sys) Attached Files
      My ComputerSystem Spec


  6. Posts : 20,810
    windows 10 professional version 1607 build 14393.969 64 bit
       08 Dec 2017 #36

    There were no mini dump files.
    The last BSOD with bugcheck 1E was on 12/2/2017
    Kmode exception not handled
    If there are BSOD the mini and memory dumps will be useful in the troubleshooting.
    Make sure that the software is modified to retain the dumps in case there are future problems.

    The logs displayed entries with possible drive corruption, paging errors, retried blocks, and recovered graphics driver


    The HD studies posted into the thread only displayed error scans.
    HD fail with normal error scans.
    There are multiple tests needed to evaluate drives.
    1) For HD Tune perform the following test:
    a) Health > post images into the thread
    b) Benchmark > post images into the thread

    2) Open administrative command prompt and type or copy and paste: chkdsk /x /f /r
    Use the syntax for the comannds: chkdsk /x /f /r c: or chkdsk /x f/ /r d: changing the letter to the applicable drive letter.
    The chkdsk commands may take hours to run so plan to run them overnight.
    3) Post the chkdsk results into the thread from the event viewer using the information in this link:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials

    4) If Ccleaner is used > click windows tab > scroll down to system and advanced > post an image in the thread
    5) In the left lower corner search type: clean > open disk cleanup > scroll up and down and post images into the thread
    6) In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings > on the advanced tab under startup and recovery click settings > post an image into the thread.

    7) The Nvidia graphics card stopped responding and recovered.
    For this you can watch over time.
    Alternatively you can replace the video card.






    Code:
    Event[590]:  Log Name: System  Source: Microsoft-Windows-Ntfs  Date: 2017-11-12T09:48:47.403  Event ID: 140  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT-AUTORITÄT\SYSTEM  Computer: Tobi-PC  Description: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: P:, DeviceName: \Device\HarddiskVolume10.({Device Timeout}The specified I/O operation on %hs was not completed before the time-out period expired.)
    Code:
    Event[596]:  Log Name: System  Source: Microsoft-Windows-Ntfs  Date: 2017-11-12T09:49:08.408  Event ID: 140  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-21-4132993005-648098970-1811722454-1001  User Name: TOBI-PC\Tobi  Computer: Tobi-PC  Description: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: P:, DeviceName: \Device\HarddiskVolume10.({Device Timeout}The specified I/O operation on %hs was not completed before the time-out period expired.)
    Code:
    Event[643]:  Log Name: System  Source: Microsoft-Windows-Ntfs  Date: 2017-11-12T09:52:03.200  Event ID: 140  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT-AUTORITÄT\SYSTEM  Computer: Tobi-PC  Description: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: P:, DeviceName: \Device\HarddiskVolume10.(The I/O device reported an I/O error.)
    Code:
    Event[1261]:  Log Name: System  Source: Disk  Date: 2017-11-18T15:44:37.802  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[1262]:  Log Name: System  Source: Disk  Date: 2017-11-18T15:44:37.802  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[1263]:  Log Name: System  Source: Disk  Date: 2017-11-18T15:44:37.803  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[1264]:  Log Name: System  Source: Disk  Date: 2017-11-18T15:44:37.803  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[1265]:  Log Name: System  Source: Disk  Date: 2017-11-18T15:44:37.804  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[1266]:  Log Name: System  Source: Disk  Date: 2017-11-18T15:44:37.804  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[1267]:  Log Name: System  Source: Disk  Date: 2017-11-18T15:44:37.805  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[1268]:  Log Name: System  Source: Disk  Date: 2017-11-18T15:44:37.805  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[1269]:  Log Name: System  Source: Disk  Date: 2017-11-18T15:44:37.806  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[1270]:  Log Name: System  Source: Disk  Date: 2017-11-18T15:44:37.806  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[1271]:  Log Name: System  Source: Disk  Date: 2017-11-18T15:44:37.807  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[1272]:  Log Name: System  Source: Disk  Date: 2017-11-18T15:44:37.807  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[1273]:  Log Name: System  Source: Disk  Date: 2017-11-18T15:44:37.808  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[1274]:  Log Name: System  Source: Disk  Date: 2017-11-18T15:44:37.808  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.
    Code:
    Event[1489]:  Log Name: System  Source: Display  Date: 2017-11-24T14:42:36.763  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: Display driver nvlddmkm stopped responding and has successfully recovered.
    Code:
    Event[565]:  Log Name: System  Source: UASPStor  Date: 2017-11-12T09:45:51.025  Event ID: 129  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: Reset to device, \Device\RaidPort1, was issued.
    Code:
    Event[563]:  Log Name: System  Source: Disk  Date: 2017-11-12T09:45:34.025  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: The IO operation at logical block address 0x13dcf8 for Disk 4 (PDO name: \Device\0000007a) was retried.Event[564]:  Log Name: System  Source: Disk  Date: 2017-11-12T09:45:37.365  Event ID: 153  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: Tobi-PC  Description: The IO operation at logical block address 0x5a4760 for Disk 4 (PDO name: \Device\0000007a) was retried.


    Code:
    02/12/2017 21:09    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Nicht verfügbar
    Cab Id: 0
    
    Problem signature:
    P1: 1e
    P2: ffffffffc0000005
    P3: fffff802360e3fb7
    P4: 0
    P5: 2c
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120217-5640-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-26093-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8898.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER88D7.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER88F7.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1e_534650a36749b860192dfc60a94abec86e84f5_00000000_cab_284889e0
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: b480bc1b-8794-4bdd-bc9c-334450c291c4
    Report Status: 2049
    Hashed bucket:02/12/2017 21:09    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Nicht verfügbar
    Cab Id: 0
    
    Problem signature:
    P1: 1e
    P2: ffffffffc0000005
    P3: fffff802360e3fb7
    P4: 0
    P5: 2c
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120217-5640-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-26093-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8898.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER88D7.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER88F7.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1e_534650a36749b860192dfc60a94abec86e84f5_00000000_02e488f6
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: b480bc1b-8794-4bdd-bc9c-334450c291c4
    Report Status: 4
    Hashed bucket:30/11/2017 20:08    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Nicht verfügbar
    Cab Id: 0
    
    Problem signature:
    P1: 1e
    P2: ffffffffc0000005
    P3: fffff805c1c03fb7
    P4: 0
    P5: 2c
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\113017-5546-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-20953-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER82FB.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER831A.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8657.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1e_43cef9ff772aec13ec35125f97d768d3c34f3cab_00000000_cab_247086e3
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: c73726b3-6851-40c4-bca0-f11ed36111a8
    Report Status: 2049
    Hashed bucket:30/11/2017 20:08    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Nicht verfügbar
    Cab Id: 0
    
    Problem signature:
    P1: 1e
    P2: ffffffffc0000005
    P3: fffff805c1c03fb7
    P4: 0
    P5: 2c
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\113017-5546-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-20953-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER82FB.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER831A.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8657.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1e_43cef9ff772aec13ec35125f97d768d3c34f3cab_00000000_03248666
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: c73726b3-6851-40c4-bca0-f11ed36111a8
    Report Status: 4
    Hashed bucket:01/12/2017 19:49    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Nicht verfügbar
    Cab Id: 0
    
    Problem signature:
    P1: 1e
    P2: ffffffffc0000005
    P3: fffff806b9933fb7
    P4: 0
    P5: 2c
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120117-5781-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-29828-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8B77.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8BE4.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8C04.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1e_bea263192828e80dd43252b4f0cf57e8ab5ac5_00000000_cab_2c2c8ca0
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 49b2b3c5-88c6-4526-a851-2c4326459b7c
    Report Status: 2049
    Hashed bucket:01/12/2017 19:49    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Nicht verfügbar
    Cab Id: 0
    
    Problem signature:
    P1: 1e
    P2: ffffffffc0000005
    P3: fffff806b9933fb7
    P4: 0
    P5: 2c
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120117-5781-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-29828-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8B77.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8BE4.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8C04.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1e_bea263192828e80dd43252b4f0cf57e8ab5ac5_00000000_03408c03
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 49b2b3c5-88c6-4526-a851-2c4326459b7c
    Report Status: 4
    Hashed bucket:01/12/2017 17:53    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Nicht verfügbar
    Cab Id: 0
    
    Problem signature:
    P1: 1e
    P2: ffffffffc0000005
    P3: fffff808152c3fb7
    P4: 0
    P5: 2c
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120117-5437-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-23031-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7530.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER754F.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7E68.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1e_a728c8b7199075292722a993aedad3db5b51cee9_00000000_cab_2f0c7ef4
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 19a7362b-44fd-41b9-bd60-a8c4258078dd
    Report Status: 2049
    Hashed bucket:01/12/2017 17:53    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Nicht verfügbar
    Cab Id: 0
    
    Problem signature:
    P1: 1e
    P2: ffffffffc0000005
    P3: fffff808152c3fb7
    P4: 0
    P5: 2c
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120117-5437-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-23031-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7530.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER754F.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7E68.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1e_a728c8b7199075292722a993aedad3db5b51cee9_00000000_03247e67
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 19a7362b-44fd-41b9-bd60-a8c4258078dd
    Report Status: 4
    Hashed bucket:02/12/2017 15:45    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Nicht verfügbar
    Cab Id: 0
    
    Problem signature:
    P1: 1e
    P2: ffffffffc0000005
    P3: fffff80c6cf33fb7
    P4: 0
    P5: 2c
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120217-7312-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-24515-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER162.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1EF.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1FF.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1e_f4371295d704580f5c267feeccc5b46c9f2fbf2_00000000_cab_043d028b
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 1140db64-ad0b-4179-998f-cb0db61fc8a1
    Report Status: 2049
    Hashed bucket:02/12/2017 15:45    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Nicht verfügbar
    Cab Id: 0
    
    Problem signature:
    P1: 1e
    P2: ffffffffc0000005
    P3: fffff80c6cf33fb7
    P4: 0
    P5: 2c
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\120217-7312-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-24515-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER162.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1EF.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1FF.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1e_f4371295d704580f5c267feeccc5b46c9f2fbf2_00000000_032101fe
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 1140db64-ad0b-4179-998f-cb0db61fc8a1
    Report Status: 4
    Hashed bucket:
    Code:
    01/12/2017 17:59    Windows Error Reporting    Fault bucket , type 0
    Event Name: ScriptedDiagFailure
    Response: Nicht verfügbar
    Cab Id: 0
    
    Problem signature:
    P1: Microsoft Corporation.BlueScreenDiagnostic.1.1
    P2: Default
    P3: 1.0.0.0
    P4: Default
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Microsoft Corpor_da15eef057dffa683da5341c73ad0cfb08a39b4_00000000_06a99a82
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 7790dbdc-73ef-492a-9b9a-0da09bd18185
    Report Status: 4
    Hashed bucket:
    Code:
    01/12/2017 17:59    Windows Error Reporting    Fault bucket 127915145080, type 5
    Event Name: ScriptedDiagFailure
    Response: Nicht verfügbar
    Cab Id: 0
    
    Problem signature:
    P1: Microsoft Corporation.BlueScreenDiagnostic.1.1
    P2: Default
    P3: 1.0.0.0
    P4: Default
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9AA1.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_Microsoft Corpor_da15eef057dffa683da5341c73ad0cfb08a39b4_00000000_0e99a4c3
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 7790dbdc-73ef-492a-9b9a-0da09bd18185
    Report Status: 268435456
    Hashed bucket: 6c3ebb8d12cafe7a1d859b3e218ee0c6
      My ComputerSystem Spec


  7. Posts : 11
    64-bit Windows 10 Home v1709 Build 16299.98
    Thread Starter
       08 Dec 2017 #37

    I've run the chkdsk on C, but the Wininit event log it created is in German, which I guess isn't much of a use? Language is still set to English.
      My ComputerSystem Spec


  8. Posts : 20,810
    windows 10 professional version 1607 build 14393.969 64 bit
       08 Dec 2017 #38

    If the chkdsk was ran with all 3 switches you can post and translate.
    If it was not run with the r switch then please re-run it on the partition overnight.
      My ComputerSystem Spec


  9. Posts : 11
    64-bit Windows 10 Home v1709 Build 16299.98
    Thread Starter
       09 Dec 2017 #39

    Since I didn't delete the minidump files, I guess they got deleted automatically, and I'd have to save them manually if I wanted to keep them?

    1a) b)
    Health/Benchmark C
    Click image for larger version. 

Name:	HDTune_Health_SanDisk_SD7UB3Q256G1122.png 
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ID:	167436
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ID:	167437
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Name:	HDTune_Benchmark_SanDisk_SD7UB3Q256G1122.png 
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Size:	29.2 KB 
ID:	167433

    Health/Benchmark D
    Click image for larger version. 

Name:	HDTune_Health_ST2000DM001-1ER164.png 
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ID:	167438
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ID:	167439
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Name:	HDTune_Benchmark_ST2000DM001-1ER164.png 
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ID:	167434

    Benchmark T (didn't give any health info)
    Click image for larger version. 

Name:	HDTune_Benchmark_WD______My_Passport_0748.png 
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ID:	167435


    2/3)
    Wininit C:
    Code:
    Level    Date and Time    Source    Event ID    Task Category
    Information    08/12/2017 20:48:01    Microsoft-Windows-Wininit    1001    None    "
    
    Dateisystem auf C: wird überprüft.
    Der Typ des Dateisystems ist NTFS.
    Die Volumebezeichnung lautet Windows.
    
    Eine Datenträgerüberprüfung ist geplant.
    Die Datenträgerüberprüfung wird jetzt ausgeführt.                         
    
    Phase 1: Die Basisdatei-Systemstruktur wird untersucht...
    Instanzkennung für Datei 0x41311 wird aufgeräumt.
      492800 Datensätze verarbeitet.                                                         
    
    Dateiüberprüfung beendet.
      7281 große Datensätze verarbeitet.                                   
    
      0 ungültige Datensätze verarbeitet.                               
    
    
    Phase 2: Die Dateinamenverknüpfung wird untersucht...
      1841 Analysedatensätze verarbeitet.                                  
    
      598244 Indexeinträge verarbeitet.                                                      
    
    Indexüberprüfung beendet.
      0 nicht indizierte Dateien überprüft.                             
    
      0 nicht indizierte Dateien wiederhergestellt.                     
    
      1841 Analysedatensätze verarbeitet.                                  
    
    
    Phase 3: Sicherheitsbeschreibungen werden untersucht... 
    5216 nicht verwendete Indexeinträge aus Index $SII der Datei 0x9 werden aufgeräumt.
    5216 nicht verwendete Indexeinträge aus Index $SDH der Datei 0x9 werden aufgeräumt.
    5216 nicht verwendete Sicherheitsbeschreibungen werden aufgeräumt.
    Überprüfung der Sicherheitsbeschreibungen beendet.
      52723 Datendateien verarbeitet.                                       
    
    CHKDSK überprüft USN-Journal...
    Die Überprüfung von USN-Journal ist abgeschlossen.
    
    Phase 4: Es wird nach fehlerhaften Clustern in Benutzerdateidaten gesucht...
      492784 Dateien wurden verarbeitet.                                                     
    
    Dateidatenüberprüfung beendet.
    
    Phase 5: Es wird nach fehlerhaften, freien Clustern gesucht...
      43919123 freie Cluster verarbeitet.                                                      
    
    Verifizierung freien Speicherplatzes ist beendet.
    
    Es wurden Korrekturen am Dateisystem vorgenommen.
    Es sind keine weiteren Aktionen erforderlich.
    
     248850431 KB Speicherplatz auf dem Datenträger insgesamt
      72465728 KB in 195551 Dateien
        134956 KB in 52724 Indizes
             0 KB in fehlerhaften Sektoren
        573251 KB vom System benutzt
         65536 KB von der Protokolldatei belegt
     175676496 KB auf dem Datenträger verfügbar
    
          4096 Bytes in jeder Zuordnungseinheit
      62212607 Zuordnungseinheiten auf dem Datenträger insgesamt
      43919124 Zuordnungseinheiten auf dem Datenträger verfügbar
    
    Interne Informationen:
    00 85 07 00 66 c9 03 00 00 f4 06 00 00 00 00 00  ....f...........
    e1 06 00 00 50 00 00 00 00 00 00 00 00 00 00 00  ....P...........
    
    Die Überprüfung des Datenträgers wurde abgeschlossen.
    Bitte warten Sie bis der Computer neu gestartet wurde.
    "

    Chkdsk D
    Code:
    Level    Date and Time    Source    Event ID    Task Category
    Information    09/12/2017 01:59:03    Chkdsk    26214    None    "Chkdsk was executed in read/write mode.  
    
    Checking file system on D:
    The type of the file system is NTFS.
    Volume dismounted.  All opened handles to this volume are now invalid.
    
    Stage 1: Examining basic file system structure ...
                                                                                           
                                                                                           
      790272 file records processed.                                                        
    
    File verification completed.
                                                                                           
                                                                                           
      550 large file records processed.                                   
    
                                                                                           
                                                                                           
      0 bad file records processed.                                     
    
    
    Stage 2: Examining file name linkage ...
                                                                                           
                                                                                           
      15053 reparse records processed.                                      
    
                                                                                           
                                                                                           
      875450 index entries processed.                                                       
    
    Index verification completed.
                                                                                           
                                                                                           
      0 unindexed files scanned.                                        
    
                                                                                           
                                                                                           
      0 unindexed files recovered to lost and found.                    
    
                                                                                           
                                                                                           
      15053 reparse records processed.                                      
    
    
    Stage 3: Examining security descriptors ...
    Cleaning up 42 unused index entries from index $SII of file 0x9.
    Cleaning up 42 unused index entries from index $SDH of file 0x9.
    Cleaning up 42 unused security descriptors.
    Security descriptor verification completed.
                                                                                           
                                                                                           
      42590 data files processed.                                           
    
    CHKDSK is verifying Usn Journal...
                                                                                           
                                                                                           
      38999776 USN bytes processed.                                                           
    
    Usn Journal verification completed.
    
    Stage 4: Looking for bad clusters in user file data ...
                                                                                           
                                                                                           
      790256 files processed.                                                               
    
    File data verification completed.
    
    Stage 5: Looking for bad, free clusters ...
                                                                                           
                                                                                           
      238085608 free clusters processed.                                                       
    
    Free space verification is complete.
    
    Windows has scanned the file system and found no problems.
    No further action is required.
    
    1953382399 KB total disk space.
     999967440 KB in 426777 files.
        118128 KB in 42591 indexes.
             0 KB in bad sectors.
        954395 KB in use by the system.
         65536 KB occupied by the log file.
     952342436 KB available on disk.
    
          4096 bytes in each allocation unit.
     488345599 total allocation units on disk.
     238085609 allocation units available on disk.
    "

    Chkdsk T (external)
    Code:
    Level    Date and Time    Source    Event ID    Task Category
    Information    09/12/2017 13:40:51    Chkdsk    26214    None    "Chkdsk was executed in read/write mode.  
    
    Checking file system on T:
    The type of the file system is NTFS.
    Volume dismounted.  All opened handles to this volume are now invalid.
    Volume label is My Passport.
    
    Stage 1: Examining basic file system structure ...
                                                                                           
                                                                                           
      285440 file records processed.                                                        
    
    File verification completed.
                                                                                           
                                                                                           
      4 large file records processed.                                   
    
                                                                                           
                                                                                           
      0 bad file records processed.                                     
    
    
    Stage 2: Examining file name linkage ...
                                                                                           
                                                                                           
      17 reparse records processed.                                      
    
                                                                                           
                                                                                           
      346820 index entries processed.                                                       
    
    Index verification completed.
                                                                                           
                                                                                           
      0 unindexed files scanned.                                        
    
                                                                                           
                                                                                           
      0 unindexed files recovered to lost and found.                    
    
                                                                                           
                                                                                           
      17 reparse records processed.                                      
    
    
    Stage 3: Examining security descriptors ...
    Cleaning up 35 unused index entries from index $SII of file 0x9.
    Cleaning up 35 unused index entries from index $SDH of file 0x9.
    Cleaning up 35 unused security descriptors.
    Security descriptor verification completed.
                                                                                           
                                                                                           
      30691 data files processed.                                           
    
    CHKDSK is verifying Usn Journal...
                                                                                           
                                                                                           
      679504 USN bytes processed.                                                           
    
    Usn Journal verification completed.
    
    Stage 4: Looking for bad clusters in user file data ...
                                                                                           
                                                                                           
      285424 files processed.                                                               
    
    File data verification completed.
    
    Stage 5: Looking for bad, free clusters ...
                                                                                           
                                                                                           
      154615377 free clusters processed.                                                       
    
    Free space verification is complete.
    CHKDSK discovered free space marked as allocated in the
    master file table (MFT) bitmap.
    
    Windows has made corrections to the file system.
    No further action is required.
    
     976728063 KB total disk space.
     357821828 KB in 162499 files.
         62776 KB in 30692 indexes.
             0 KB in bad sectors.
        381947 KB in use by the system.
         65536 KB occupied by the log file.
     618461512 KB available on disk.
    
          4096 bytes in each allocation unit.
     244182015 total allocation units on disk.
     154615378 allocation units available on disk.
    "

    4) don't have CCleaner installed

    5)
    Click image for larger version. 

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ID:	167441
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ID:	167442
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Name:	Disc Cleanup D.PNG 
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ID:	167443
    Click image for larger version. 

Name:	Disc Cleanup T.PNG 
Views:	15 
Size:	15.0 KB 
ID:	167444


    6)
    Click image for larger version. 

Name:	System settings.PNG 
Views:	15 
Size:	15.2 KB 
ID:	167440
      My ComputerSystem Spec


  10. Posts : 20,810
    windows 10 professional version 1607 build 14393.969 64 bit
       09 Dec 2017 #40

    For startup and recovery settings > un-check automatic restart
    For chkdsk all of the commands were run months ago.
    Please re-run the chkdsk on all partitions using the command: chkdsk /x /f /r C:
    Change the letter C: to the applicable drive letter.

    C:\Windows\system32>chkdsk /x /f /r
    The type of the file system is NTFS.
    Cannot lock current drive.


    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot

    This may take many hours so plan to run overnight.



    Open file explorer > this PC > C: > right upper corner type: C:\windows\memory.dmp
    Post the file into the thread using a one drive or drop box share link.
      My ComputerSystem Spec


 
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