BSOD error code 0x9F (driver power state failure) on Win 10 Creators


  1. Posts : 5
    Windows 10 v.1709 16299.64
       #1

    BSOD error code 0x9F (driver power state failure) on Win 10 Creators


    Hi, my system is crashing, and it seems to be happening when entering or exiting sleep. I've used multiple programs to triple-check my drivers (Driver Boost, Intel driver update, Lenovo system scan). I've manually checked and updated the ones mentioned in forums (audio, camera, etc.). Thanks in advance for any advice.

    Dump files are attached along with the requested log file.

    Here are the most recent Who Crashed crash reports:

    Crash dumps are enabled on your computer.

    On Sun 11/26/2017 11:37:52 your computer crashed
    crash dump file: C:\WINDOWS\Minidump\112617-11609-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x1640E0)
    Bugcheck code: 0x9F (0x3, 0xFFFFA10BD4113060, 0xFFFF830E900298F0, 0xFFFFA10BDD5CDB30)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Sun 11/26/2017 11:37:52 your computer crashed
    crash dump file: C:\WINDOWS\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x9F (0x3, 0xFFFFA10BD4113060, 0xFFFF830E900298F0, 0xFFFFA10BDD5CDB30)
    Error: DRIVER_POWER_STATE_FAILURE
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Sat 11/25/2017 18:39:40 your computer crashed
    crash dump file: C:\WINDOWS\Minidump\112517-11828-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x1640E0)
    Bugcheck code: 0x9F (0x3, 0xFFFFD703AB116060, 0xFFFFF80067BCA8F0, 0xFFFFD703B6756820)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Sat 11/25/2017 12:22:24 your computer crashed
    crash dump file: C:\WINDOWS\Minidump\112517-8875-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x1640E0)
    Bugcheck code: 0x9F (0x3, 0xFFFFA08FBDBBE060, 0xFFFFF802307CA8F0, 0xFFFFA08FCB5C14A0)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





    Conclusion


    4 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.

      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #2

    Hi Merobi1,

    Welcome to 10forums :)

    Did you check Lenovo for wifi driver updates or reinstalled the latest one?
      My Computers


  3. Posts : 5
    Windows 10 v.1709 16299.64
    Thread Starter
       #3

    Yes, I've checked and updated the wifi driver (intel 7260). Thanks, axe0.
      My Computer


  4. Posts : 14,903
    Windows 10 Pro
       #4

    Did you use Driver Booster to update drivers and Advanced SystemCare to modify your system?
      My Computers


  5. Posts : 5
    Windows 10 v.1709 16299.64
    Thread Starter
       #5

    Yes, axe0 -- driverview, driver booster, and advanced sys care. thanks.
      My Computer


  6. Posts : 14,903
    Windows 10 Pro
       #6

    Please use a restore point prior installing those programs, they are known for causing problems.
      My Computers


  7. Posts : 5
    Windows 10 v.1709 16299.64
    Thread Starter
       #7

    Good to know for the future, axe0. Today I noticed that the monitor driver was out of date and was able to download a newer driver. Could an out of date monitor driver explain why the machine won't wake from sleep?
      My Computer


  8. Posts : 14,903
    Windows 10 Pro
       #8

    Yes, outdated drivers causes incompatibility.

    I hope you downloaded the driver through Windows Update or from Lenovo directly.
      My Computers


  9. Posts : 5
    Windows 10 v.1709 16299.64
    Thread Starter
       #9

    Thanks. Downloaded the driver through device manager.
      My Computer


  10. Posts : 14,903
    Windows 10 Pro
       #10

    Device manager does it through Windows Update so that's
      My Computers


 

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