Windows 10: BSOD Frequently and Random,preliminary troubleshooting done Solved


  1. Posts : 3
    Windows 10 64-bit
       26 Nov 2017 #1

    BSOD Frequently and Random,preliminary troubleshooting tried


    Hi all, this is a fun one. Would really appreciate someone's help with more experience than me. Thank you in advance!

    Symptoms:
    BSOD randomly, can be doing anything, Chrome, gaming, downloading, doesn't seem to occur if computer is idle.

    Troubleshooting steps performed:

    Followed these instructions here, WinDBG - The Basics for Debugging Crash Dumps in Windows 10, found lots of error codes ranging from 0x1A, to 0x4E, to 0xDE. Also pointed to various different drivers, including nvlddmkm.sys that so I thought may be bad gfx driver error. However, see below.
    -Used Windows Driver Verifier following instructions on this forum, did not seem to cause more or less BSODs, still random and frequent.
    -Ran in safe mode, no networking or graphics, still randomly BSODs.
    -Disconnected gfx card, uninstalled NVIDIA driver and used DDU to wipe NVIDIA drivers, used integrated Intel gfx with via HDMI connection, still BSODs randomly.
    -Removed gfx card, SSD, PSU and placed in another computer (Haswell architecture, so couldn't swap memory or CPU in to test), ran intense games such as Metro Last Light for hours, no issues. Used for full day no issues.

    Thought ok, maybe memory issue then?
    -Ran in safe mode with one DIMM in each of the two slots (4 different combinations), still randomly BSODs.
    -Ran memtest86 for 12 cycles with both DIMMs in, zero errors found.

    So collected dumps using DM_log_collector.exe. The hardware configuration I collected the logs/minidumps in is no PCI gfx card installed, both memory DIMMs in. Please see attached. DESKTOP-5T5F3VH-Sun_11_26_2017_100418_84.zip

    Thank you again!
    Last edited by tiggerr3k; 26 Nov 2017 at 15:07.
      My ComputerSystem Spec


  2. Posts : 13,171
    Windows 10 Pro
       26 Nov 2017 #2

    Hi tigger3k,

    Welcome to 10forums

    Unfortunately I cannot specify what part may be the cause, but it sounds like you have limited your options to the CPU and motherboard.

    It is unlikely that the RAM is the cause when each stick is separatedly tested with the same result.
      My ComputersSystem Spec


  3. Posts : 3
    Windows 10 64-bit
    Thread Starter
       26 Nov 2017 #3

    Thanks for the interest and welcome axe0, yeah, funny thing is I RMAd this mobo with EVGA already, but I told them it was an issue with my my PCI-E 3. slot, which was wrong, should have diagnosed it more prior to shipping it back to them. Though, I was hoping they would diagnose the issue and fix then send back to me. Not sure what they did or did not do actually. I am really hoping it is not my CPU. Wondering if it was my CPU if heat could have caused it from overclocking? But don't CPUs shut down automatically if overheated now? and I never had it auto shut down before do to CPU overheating.
      My ComputerSystem Spec


  4. Posts : 13,171
    Windows 10 Pro
       27 Nov 2017 #4

    AFAIK, from my own system, only if it is in the BIOS configured that if something has reached a certain temperature the system will shut down.

    Do you have anything else overclocked, RAM, GPU? Overclocking is known for being a cause with BSODs.
      My ComputersSystem Spec


  5. Posts : 3
    Windows 10 64-bit
    Thread Starter
       30 Nov 2017 #5

    It was the mobo, I found one another z270 board, swapped it and everything work. Guessing something wrong with cpu pins most likely.
      My ComputerSystem Spec


 

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