Windows 10: memory management bsod, windows 10 fall creators update 1709

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  1.    24 Nov 2017 #1

    memory management bsod, windows 10 fall creators update 1709


    ok, so for the past two days I've gotten bsod errors, and only today do I have the stop code, which is memory management.

    the memory diagnostic tool built into windows reports no errors.

    I have here an event viewer log screenshot, and a zip with the info the diagnostic tool has fetched.

    Click image for larger version. 

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ID:	165443DESKTOP-4IM836M-Fri_11_24_2017_212716_58.zip
      My ComputerSystem Spec


  2. Posts : 17,847
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Nov 2017 #2

    There was 1 bsod mini dump file that could not be opened and displayed possible corruption.


    Please update the system specs in the "My Computer" section:
    How To Fill Out Your System Specs
    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Please update the computer model.
    Open the HP website > support and drivers > enter the serial or product number > view drivers > post a URL or hyperlink into the thread


    Open administrative command prompt and type or copy and paste:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan
    4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    5) backup all files on the drive to another drive or to the cloud
    6) make a backup image using Macrium
    Macrium Software | Macrium Reflect Free
    7) place the backup image onto another drive or into the cloud
    8) make a brand new restore point
    9) windows driver verifier is a tool that is used to find misbehaving drivers.
    The tool will repetitively produce BSOD until misbehaving drivers are fixed or until the tool is turned off.
    There are 3 methods to turn the tool off and all methods are using the windows advanced troubleshooting menu.
    a) startup options (not startup repair) > restart > select #6 safe mode with command prompt > type: verifier /reset
    b) command prompt > Administrator X:\windows\system32\cmd.exe > type: verifier /bootmode resetonbootfail
    c) system restore
    The methods to turn off windows driver verifer should be done in the order above. Using system restore often leads to a loss of the mini dump resulting in little progress in the troubleshooting.
    In the left lower corner type: system > open system control panel > on the left pane click advanced system settings > in startup and recovery click settings > in system failure un-check automatically restart. > post an image into the thread
    Take Screenshot in Windows 10 General Tips Tutorials

    Windows driver verifer will be run for 48 hours. Once there are no longer any bsod the tool will be run for an additional 36 hours. Then if the are no longer any bsod the tool will be turned off to complete the tool troubleshooting.

    10) Download and install:
    bluescreenview and whocrashed
    Blue screen of death (STOP error) information in dump files.
    http://www.resplendence.com/whocrashed
    11) After each bsod run these tools. They will provide some analysis of the bsod. Uninstall drivers and keep running windows driver verifier until there are no longer any bsod. Then install drivers and run windows driver verifer for an additional 36 hours. Alternatively you can install drivers after each one is uninstalled. The end result should be the same.

    12) After each bsod please post a new zip into the thread and we will guide you through the troubleshooting.
    BSOD - Posting Instructions - Windows 10 Forums


    13) Use the information in this tool for the windows driver verifier test settings:
    Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community

    14) In this link is information on how to turn off windows driver verifier:
    Enable and Disable Driver Verifier in Windows 10 Performance Maintenance Tutorials

    15) Download and install HP UEFI diagnostics version 6.4: HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
    Power on the computer and repetitively click the F2 key to open the HP UEFI diagnostics. Run the loop until failure test in the evening and allow it to run overnight. The next day check the testing. If it is still running that is a good sign. If it has made 2 loops press the keyboard escape key to abort the testing and confirm the results in the logs. If there is a failure it will display a code and only HP can interpret it. Report the loop until failure test into the thread.


    Code:
    11/21/2017 1:09 AM    Windows Error Reporting    Fault bucket 128035443781, type 5
    Event Name: AppxDeploymentFailureBlue
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 80080005
    P2: 4
    P3: 0
    P4: NONE
    P5: 10.0.16299.15
    P6: 401
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\TEMP\AppXDeploymentServer_2C7B5978-6264-0000-388B-7B2C6462D301.evtx
    \\?\C:\WINDOWS\TEMP\AppXPackaging_2C7B5978-6264-0000-388B-7B2C6462D301.evtx
    \\?\C:\WINDOWS\TEMP\AppxErrorReport_2C7B5978-6264-0000-388B-7B2C6462D301.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4232.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4270.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER42EE.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_80080005_9f30b33fb9b7f6f18bf887f7eb4614c5d450cc9d_00000000_15e44743
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 847e9595-edc8-4f40-b93b-87015b34d0b9
    Report Status: 268435456
    Hashed bucket: 3578cbb66f041900466edaca0c9e9990
    Code:
    11/21/2017 1:09 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: AppxDeploymentFailureBlue
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 80080005
    P2: 4
    P3: 0
    P4: NONE
    P5: 10.0.16299.15
    P6: 401
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\TEMP\AppXDeploymentServer_2C7B5978-6264-0000-388B-7B2C6462D301.evtx
    \\?\C:\WINDOWS\TEMP\AppXPackaging_2C7B5978-6264-0000-388B-7B2C6462D301.evtx
    \\?\C:\WINDOWS\TEMP\AppxErrorReport_2C7B5978-6264-0000-388B-7B2C6462D301.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4232.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4270.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER42EE.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_80080005_9f30b33fb9b7f6f18bf887f7eb4614c5d450cc9d_00000000_cab_0a70430d
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 847e9595-edc8-4f40-b93b-87015b34d0b9
    Report Status: 4
    Hashed bucket:
    Last edited by zbook; 24 Nov 2017 at 22:45.
      My ComputerSystem Spec

  3.    24 Nov 2017 #3

    I dont know the motherboard, psu, case or cooling info, not specifics any any rate, I have updated everything else specs wise. will get on the rest shortly.
      My ComputerSystem Spec


  4. Posts : 3,291
    3-Win-7Prox64 2-Win10Prox64
       24 Nov 2017 #4

    Hi,
    You'd have to open the case to know what wattage the power supply is there will be a tag on it with all the info.
      My ComputersSystem Spec

  5.    24 Nov 2017 #5

    I'm posting it as a text file attachment as its a monster of a run on wall..
    memory management bsod, windows 10 fall creators update 1709 Attached Files
      My ComputerSystem Spec

  6.    26 Nov 2017 #6

    the PSU tag is in a really awkward to view spot...and in tiny print. I dont have a magnifying lens. so..I am unable to provide that, and as far as the case manufacturer, its one of hp's designs, so, no clue what make on that.

    the computer just had another 'self initiated' restart, and presented no bsod error screen, which it should, given I disabled the automatic restart option.
      My ComputerSystem Spec


  7. Posts : 17,847
    windows 10 professional version 1607 build 14393.969 64 bit
       26 Nov 2017 #7

    In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings > on the advanced tab
    under startup and recovery click settings > post an image into the thread
    under performance click settings > click advance tab > virtual memory click change > post an image into the thread
    If you use Ccleaner > click widows tab > scroll down to system and advanced > post an image into the thread
    If you use any other cleaning software report the software into the thread
    In the left lower corner search type clean > open disk clean up > scroll up and down and post images into the thread
      My ComputerSystem Spec

  •    26 Nov 2017 #8

    I dont use any cleaner software, I've seen bad things happen when one uses cleaner software without understanding what all it does.
    pics below.

    Click image for larger version. 

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ID:	165708
      My ComputerSystem Spec

  •    19 Feb 2018 #9

    and got slapped in the face with another black screen and my computer acting like I'd just turned it on....STILL EXPERIENCING THIS PROBLEM.

    all drivers and oem offered(and installed) software packages are up to date.

    all user installed software packages are up to date.
      My ComputerSystem Spec


  • Posts : 17,847
    windows 10 professional version 1607 build 14393.969 64 bit
       19 Feb 2018 #10

    Please post a new zip into the thread:
    log collector v2-beta08.zip
    On performance options > under virtual memory click on change > post an image of the virtual memory memory window into the thread
      My ComputerSystem Spec


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