Windows 10: memory management bsod, windows 10 fall creators update 1709

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  1. Posts : 3,438
    64bit Win 10 Pro ver 1803 Build 17134.81 and W10 Insider Build 17677
       21 Feb 2018 #21

    I doubt if the memory manufacturer mismatch is a problem in this case since it does not look as if this motherboard runs dual channel memory.

    I notice that there is a big gap in the thread, were you running trouble free since the posts in November? Was the black screen problem posted the other day the first time you ran into a problem again? There is nothing in the logs that can help us pinpoint the cause for this so we really need to wait and see if it happens again and hope that we can gather more data on the problem.
      My ComputersSystem Spec

  2.    22 Feb 2018 #22

    I've been trying to work with my pc's manufacturer, and they say without screenshots or something that can show the problem..I'm more or less up a creek.

    I intend to set aside time this sunday to run the memory test program..when I will be doing absolutely nothing else.

    I cant actually get at the ram module to remove it, big bear paw hands and too small a space to work in..so this presents a problem.
      My ComputerSystem Spec


  3. Posts : 18,309
    windows 10 professional version 1607 build 14393.969 64 bit
       22 Feb 2018 #23

    While far from ideal there are instruments or tools that can be used to release the ram and remove it and replace it.
    See if you have any instruments or whether you have a friend or neighbor or relative or local computer store that may have an instrument that could be used to unseat and re-seat the RAM modules.
      My ComputerSystem Spec

  4.    26 Feb 2018 #24

    and it just smacked me in the face with another incident.....I'm going to set this thing to run overnight....off a bootable flash drive.
      My ComputerSystem Spec

  5.    26 Feb 2018 #25

    I am unsure as to when fall creators update 1709 was released exactly, but I have here my event viewer logs, showing EVERY SINGLE occurrence of this problem since 1709 was installed.

    the very first instance...was nov 24, 2017. the day AFTER I received the update. therefore, given a lack of occurrences in the two years preceeding...I posit it could not be a ram issue.

    I posit it is in fact a memory leak in the os itself.
    its been three days since the last one, so some of the events noted are not actual occurrences of the issue, yet they're all flagged with the same exact info..
    Attached Thumbnails Attached Thumbnails dates and times of stop code memory management bsod.png  
      My ComputerSystem Spec


  6. Posts : 18,309
    windows 10 professional version 1607 build 14393.969 64 bit
       26 Feb 2018 #26

    The builds for Windows are based on date:
    1511: November 2015
    1607: July 2016
    1703: March 2017
    1709: September 2017
    The Windows builds have been upgraded every 6 to 8 months.
    So the next build could be 1803, 1804, 1805 or 1806

    The event viewer critical entry occur:
    1) a crash without BSOD
    2) a crash with BSOD
    3) a power off.
    So if Windows hangs, or freezes, and is unresponsive to control + alt + delete, and a power off is performed all it will produce the same message as a BSOD or a crash without BSOD. So more information is needed than that one entry when troubleshooting.
      My ComputerSystem Spec

  7.    27 Feb 2018 #27

    considering all the warning I get that a problem has occurred is a black screen and the darned thing acting like its been freshly booted right after? how exactly am I supposed to get further information?
      My ComputerSystem Spec


  • Posts : 18,309
    windows 10 professional version 1607 build 14393.969 64 bit
       27 Feb 2018 #28

    Please run the beta log collector and post a zip into the thead:
    log collector v2-beta08.zip
      My ComputerSystem Spec


  • Posts : 3,438
    64bit Win 10 Pro ver 1803 Build 17134.81 and W10 Insider Build 17677
       27 Feb 2018 #29

    xraiderv1 said: View Post
    I am unsure as to when fall creators update 1709 was released exactly, but I have here my event viewer logs, showing EVERY SINGLE occurrence of this problem since 1709 was installed.

    the very first instance...was nov 24, 2017. the day AFTER I received the update. therefore, given a lack of occurrences in the two years preceeding...I posit it could not be a ram issue.

    I posit it is in fact a memory leak in the os itself.
    its been three days since the last one, so some of the events noted are not actual occurrences of the issue, yet they're all flagged with the same exact info..
    I have many of the same events show up in my event viewer too. In my case I can trace them back to when the computer was previously shut down with fast start-up turned on. The use of fast start-up seems to create a higher proportion of these critical errors and can be traced to the use of hyberfile.sys which stores the windows kernel and all loaded drivers during the shutdown and then uses this hyberfile.sys file for a faster start-up time by loading them directly from the hyberfile when your system turns back on.

    If you have not turned off Fast Startup I would do so and see if it makes a difference.
      My ComputersSystem Spec

  •    05 Mar 2018 #30

    I'll disable fast startup at the next occurrance of the problem. log collection will likewise be done at the same time that way hopefully, whatever is doing it..is logged then.
      My ComputerSystem Spec


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