Hi All,
Had 3 BSOD's last night at random times, each time when I was playing Football Manager 2018.
Tried a few Google searches but couldn't find much if anything to help.
Can you review the attached and provide any insight? Please don't tell me its hardware.
All help very much appreciated!
TIA!
See posting instructions:
://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
Language - Add, Remove, and Change in Windows 10 General Tips Tutorials
Run the DM log collector then post a zip into the thread:
BSOD - Posting Instructions - Windows 10 Forums
It happened again guys, please help. Hopefully file uploaded this time.
Please update the system specs in the "My Computer" section:
How To Fill Out Your System Specs
How To Fill Out Your System Specs
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums Site Use Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums
Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)
The bugcheck was 1E.
There were 2 misbehaving software drivers identified in the debugging.
klim6.sys Kaspersky lab intermediate network driver
Klbackupdisk.sys Kaspersky lab volume filter driver
1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
6) Uninstall Kaspersky AV
7) turn on windows defender
8) If there are 2 weeks of no bsod then you can reinstall Kaspersky. If there are bsod then you will need to find alternative AV. If the re-installation of Kaspersky does not produce BSOD after a stable working computer environment then continue to use Kaspersky.
9) The BIOS: Version/Date American Megatrends Inc. G750JW.210, 11/12/2013 SMBIOS Version 2.710) Check for an updated version of the BIOS
10) Open the Asus website for the computer's drivers and post a URL or hyperlink into the thread.
Code:22/11/2017 20:18 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1e P2: ffffffffc0000005 P3: fffff800be383fb7 P4: 0 P5: 2c P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\112217-7531-01.dmp \\?\C:\Windows\TEMP\WER-9140-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER396F.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER39DC.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3CCB.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1e_cbd26c20d3b037521c7516549b45419c8241f7f_00000000_cab_196c3edd Analysis symbol: Rechecking for solution: 0 Report ID: e74eabd7-c8ff-46bc-86a8-9993348f6b55 Report Status: 2049 Hashed bucket:22/11/2017 20:18 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1e P2: ffffffffc0000005 P3: fffff800be383fb7 P4: 0 P5: 2c P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\112217-7531-01.dmp \\?\C:\Windows\TEMP\WER-9140-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER396F.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER39DC.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3CCB.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1e_cbd26c20d3b037521c7516549b45419c8241f7f_00000000_00603cca Analysis symbol: Rechecking for solution: 0 Report ID: e74eabd7-c8ff-46bc-86a8-9993348f6b55 Report Status: 4 Hashed bucket:22/11/2017 21:43 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1e P2: ffffffffc0000005 P3: fffff80560c03fb7 P4: 0 P5: 2c P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\112217-6406-01.dmp \\?\C:\Windows\TEMP\WER-10703-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4054.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4074.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4084.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1e_9ea2850b124a12e4afb2dd685bddcce35d7e61f_00000000_cab_240c413f Analysis symbol: Rechecking for solution: 0 Report ID: 6099986d-26e9-4979-a68e-5d9cdf5691ef Report Status: 2049 Hashed bucket:22/11/2017 21:43 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1e P2: ffffffffc0000005 P3: fffff80560c03fb7 P4: 0 P5: 2c P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\112217-6406-01.dmp \\?\C:\Windows\TEMP\WER-10703-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4054.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4074.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4084.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1e_9ea2850b124a12e4afb2dd685bddcce35d7e61f_00000000_03f04083 Analysis symbol: Rechecking for solution: 0 Report ID: 6099986d-26e9-4979-a68e-5d9cdf5691ef Report Status: 4 Hashed bucket:26/11/2017 20:48 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1e P2: ffffffffc0000005 P3: fffff8056b473fb7 P4: 0 P5: 2c P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\112617-6265-01.dmp \\?\C:\Windows\TEMP\WER-19843-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6EF6.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6F15.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6F26.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1e_349f48d89d1dfb3fdf2115bfb073cb65660c1d1_00000000_cab_2cd06fff Analysis symbol: Rechecking for solution: 0 Report ID: 45cc62aa-ca7e-47a6-8cf0-4104dd02fd54 Report Status: 2049 Hashed bucket:26/11/2017 20:48 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1e P2: ffffffffc0000005 P3: fffff8056b473fb7 P4: 0 P5: 2c P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\112617-6265-01.dmp \\?\C:\Windows\TEMP\WER-19843-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6EF6.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6F15.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6F26.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1e_349f48d89d1dfb3fdf2115bfb073cb65660c1d1_00000000_03f86f25 Analysis symbol: Rechecking for solution: 0 Report ID: 45cc62aa-ca7e-47a6-8cf0-4104dd02fd54 Report Status: 4 Hashed bucket:22/11/2017 21:13 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1e P2: ffffffffc0000005 P3: fffff80ccfb13fb7 P4: 0 P5: 2c P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\112217-6328-01.dmp \\?\C:\Windows\TEMP\WER-12171-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER411F.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER412F.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4140.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1e_119d21e6c6d3f5e516a8fa10253dee7edbc92a80_00000000_cab_18e44229 Analysis symbol: Rechecking for solution: 0 Report ID: ccfd35ba-ba73-420b-858f-765c3948785f Report Status: 2049 Hashed bucket:22/11/2017 21:13 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1e P2: ffffffffc0000005 P3: fffff80ccfb13fb7 P4: 0 P5: 2c P6: 10_0_16299 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\112217-6328-01.dmp \\?\C:\Windows\TEMP\WER-12171-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER411F.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER412F.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4140.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1e_119d21e6c6d3f5e516a8fa10253dee7edbc92a80_00000000_03f8413f Analysis symbol: Rechecking for solution: 0 Report ID: ccfd35ba-ba73-420b-858f-765c3948785f Report Status: 4 Hashed bucket:Code:Event[2618]: Log Name: System Source: Display Date: 2017-11-22T20:44:56.221 Event ID: 4101 Task: N/A Level: Warning Opcode: Info Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-AGTVIH3 Description: Display driver nvlddmkm stopped responding and has successfully recovered.
Thanks very much Zbook. I'll complete recommended steps and update ASAP. Thanks again.
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