BSOD When Connected to the Internet

Page 1 of 5 123 ... LastLast

  1. Posts : 28
    Windows 10 Home 64-bit
       #1

    BSOD When Connected to the Internet


    BSOD with the message "KMODE_EXCEPTION_NOT_HANDLED"
    Blue screen occurs usually moments after I've connected to the Internet.

    Dump file: Dropbox - 112317-23468-01.dmp

    I am currently using my phone to make this post. My PC functions completely fine when not connected to a network.

    Any help would be appreciated.

    UPDATE: Looks like the problem was due to my Windows 10 being weird from an unsuccessful reset. Getting a new copy of Windows seemed to do the trick.
    Last edited by NateHow; 30 Dec 2017 at 01:52.
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #2

    Hi NateHow,

    The dump is unfortunately empty of information.

    Please run the DM Log Collector from the posting instructions and upload the zip.
      My Computers


  3. Posts : 28
    Windows 10 Home 64-bit
    Thread Starter
       #3

    Attachment 165243
    Hi axe0, my apologies. Here is the file.
      My Computer


  4. Posts : 14,903
    Windows 10 Pro
       #4

    NateHow said:
    BSOD with the message "KMODE_EXCEPTION_NOT_HANDLED"
    Blue screen occurs usually moments after I've connected to the Internet.

    Dump file: Dropbox - 112317-23468-01.dmp

    I am currently using my phone to make this post. My PC functions completely fine when not connected to a network.

    Any help would be appreciated.
    Out of 10, how many times does a BSOD occur after you connected to internet?
      My Computers


  5. Posts : 28
    Windows 10 Home 64-bit
    Thread Starter
       #5

    axe0 said:
    Out of 10, how many times does a BSOD occur after you connected to internet?
    I'd say 10/10. Every time I connect to the internet, a BSOD would occur, sometimes instantly, sometimes a minute or so.
      My Computer


  6. Posts : 14,903
    Windows 10 Pro
       #6

    Do you connect via cable or USB adapter?
    If via adapter, check the manufacturer for driver updates or reinstall the most recent version.
    If via cable, check ASUS for driver updates or reinstall the most recent version.
      My Computers


  7. Posts : 28
    Windows 10 Home 64-bit
    Thread Starter
       #7

    axe0 said:
    Do you connect via cable or USB adapter?
    If via adapter, check the manufacturer for driver updates or reinstall the most recent version.
    If via cable, check ASUS for driver updates or reinstall the most recent version.
    I updated the driver for my USB adapter. This time, the computer was ok for a few minutes, but then it crashed with the same BSOD again.
    The thing is, the driver for the adapter did not include Windows 10, so I updated it with the Windows 7 version instead.
      My Computer


  8. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    Whenever you have a BSOD please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  9. Posts : 28
    Windows 10 Home 64-bit
    Thread Starter
       #9

    NateHow said:
    BSOD with the message "KMODE_EXCEPTION_NOT_HANDLED"
    Blue screen occurs usually moments after I've connected to the Internet.

    Dump file: Dropbox - 112317-23468-01.dmp

    I am currently using my phone to make this post. My PC functions completely fine when not connected to a network.

    Any help would be appreciated.
    Also, I should clarify that the problem persists after a clean installation of Windows 10 via "Reset This PC." The same thing occurs in Safe Mode with Networking.
      My Computer


  10. Posts : 28
    Windows 10 Home 64-bit
    Thread Starter
       #10

    zbook said:
    Whenever you have a BSOD please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums
    Here is the new zip: Attachment 165337
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:26.
Find Us




Windows 10 Forums