Windows 10: BSOD When Connected to the Internet Solved

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  1. Posts : 13,138
    Windows 10 Pro
       24 Nov 2017 #11

    There's either a compatibility issue with the drivers or the USB itself is faulty, in either way I would recommend replacement for a USB network adapter that is compatible wih Windows 10.
      My ComputersSystem Spec

  2.    24 Nov 2017 #12

    Thanks for the advice but the current USB adapter has been functioning well since I've upgraded to Windows 10 quite a while ago, till now, unfortunately. I've tried using a different USB adapter that functions fine on another Windows 10 system and it has also resulted in the same "KMODE EXCEPTION NOT HANDLED" BSOD. Also, while installing the wireless utility for the adapter, the computer resulted in a BSOD with "CRITICAL PROCESS DIED." DESKTOP-4KHGBHA-Sat_25_11_2017__00203_45.zip
    Last edited by NateHow; 24 Nov 2017 at 11:13. Reason: Rephrasing
      My ComputerSystem Spec

  3.    24 Nov 2017 #13

    I've tried doing sfc /scannow (to which it did not find any integrity errors) and even replaced RAM. What else could the problem be? Is my motherboard/GPU damaged? The problem started about a week ago when I was editing videos in Sony Vegas. I think I started getting BSODs with "CRITICAL PROCESS DIED" and "UNEXPECTED STORE EXCEPTION" after rendering videos. After that, I reset my PC which did not help.

    However, I've disabled the Windows Update service and my PC was fine for a few days until I did an in-place upgrade, hoping to fix the problem. While attempting to install updates in the setup phase, the PC crashed. So, I skipped the "connect to a network" step in order to skip Windows from updating. This is where I'm stuck at now.
      My ComputerSystem Spec


  4. Posts : 13,138
    Windows 10 Pro
       24 Nov 2017 #14

    Did you use the other USB adapter in the same USB port?
    Did you try different USB ports?
      My ComputersSystem Spec

  5.    25 Nov 2017 #15

    I did, to which no avail.
      My ComputerSystem Spec


  6. Posts : 13,138
    Windows 10 Pro
       26 Nov 2017 #16

    Please run the following test with NO internet connection.




    BSOD When Connected to the Internet Diagnostic Test BSOD When Connected to the Internet
     DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My ComputersSystem Spec

  7.    29 Nov 2017 #17

    After about 38 hours, I came back to my PC to find it in the "looks like your PC did not start correctly" screen which happens after a few crashes. After booting into safe mode and rebooting normally, it is back to normal (as in it hasn't crashed). I haven't yet connected to a network.

    Update: While creating a system restore point, the PC crashes a few seconds into the process with "CRITICAL PROCESS DIED." Here is the updated log: DESKTOP-4KHGBHA-Wed_29_11_2017_172155_17.zip
    BSOD When Connected to the Internet Attached Files
    Last edited by NateHow; 29 Nov 2017 at 04:25. Reason: Additional info
      My ComputerSystem Spec


  8. Posts : 13,138
    Windows 10 Pro
       30 Nov 2017 #18

    1 of the crashes shows the display driver, but another shows something entirely different.
    The other one shows no driver, but it does show an unknown error code which is undocumented and there are roughly 15000-20000 error codes.

    When I asked you how many times a BSOD occurs when you connect to the internet, that was because I was wondering what the next best step was, either a memory test or continuing with drivers. Now, with the 0xEF that is often caused by RAM and HDD, a memory test needs to be performed. Please perform the below linked test, in case you have something important to do I would recommend to remove 1 stick and perform the test overnight, do this twice according to the instructions and let me know what the results are.





    BSOD When Connected to the Internet Diagnostic Test BSOD When Connected to the Internet
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec

  9.    03 Dec 2017 #19

    After removing 1 stick and running two sessions of Memtest, the first with 21 passes and the second with 9, no problems were found. What's the next best step?
      My ComputerSystem Spec


  10. Posts : 13,138
    Windows 10 Pro
       03 Dec 2017 #20

    Post a photo of the test, as requested, please.
      My ComputersSystem Spec


 
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