Windows 10: Random BSOD when performing normal tasks.


  1. Posts : 5
    Windows 10 64 Bit
       22 Nov 2017 #1

    Random BSOD when performing normal tasks.


    Hello,

    I've built a PC for my parents in August, since then they have been getting random BSODs every day.

    I went to search on the internet to find the problem, looked at it with BlueScreenView, but I do not understand dumpfiles good enough to find the issue myself. I came across similar problems on the internet, and it was mostly related to faulty hardware (if I remember correctly).

    So the first thing I did was run Memtest via a Bootable USB, i ran it twice without any errors. First time was around 12 hours and the second one was 28 hours long, both had no errors. I ran the default test.

    I know that all the components work, however I know I had similar issues with the motherboard I used (these components were from my old pc, however I replaced the motherboard because of crashes back in 2015 too.) So I think the motherboard is the issue, I cannot be 100% certain because it could be related to something else.

    If someone wants to check the dumpfiles I would be very happy. These are provided as asked.

    Thanks in advance,

    Gerwin

    (If there is more information needed I'll be happy to provide it.)
    Random BSOD when performing normal tasks. Attached Files
      My ComputerSystem Spec


  2. Posts : 3,144
    64bit Win 10 Pro ver 1709 Build 16299.248 and W10 Insider Build 17101 and 17604
       23 Nov 2017 #2

    Hello Gerwin,

    I see you have been on TenForums for a long time but this is your first post! I hope you have found a lot of useful information. You have tried all the right things so far, a memory test using memtest86+ would have been my first suggestion because there does seem to be memory corruption. With only 4GB of RAM your 28 hour test should have been more than enough for the 8 passes we recommend.

    How many passes did you actually achieve?

    Did you use the recommended Memtest86+ test?

    Are you able to use different slots for the RAM and repeat the tests?

    Please answer the questions and then try running the PC in safe mode for about 1-2 days. If you get a BSOD crash in safe mode it is quite conclusive that your hardware is at fault.
      My ComputersSystem Spec


  3. Posts : 5
    Windows 10 64 Bit
    Thread Starter
       23 Nov 2017 #3

    Okay thanks for the answer, I ran more than 8 passes for sure, i think it was around 11 when I stopped it the second time.

    So I'm going to run the pc in safe mode the next 2 days, if it crashes its faulty hardware?
      My ComputerSystem Spec


  4. Posts : 14,238
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Nov 2017 #4

    The files are in a foreign language and cannot be scanned or read. Please change the default language to English and re-post the zip so that the files can be troubleshooted:
    Language - Add, Remove, and Change in Windows 10 General Tips Tutorials
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec


 

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