Windows 10: BSOD after waking up PC from Sleep Mode

  1.    21 Nov 2017 #1

    BSOD after waking up PC from Sleep Mode


    Hello,

    I have been having this problem for almost a year now and so far I can't seem to find a solution for this.

    The problem is that, when waking up my PC from Sleep Mode, I sometimes randomly get a "no signal" message on my monitor screen. The system itself is waking up normally when I press a key or use the mouse but the screen just keeps saying that there's no signal and stays black. And I can't do anything.

    Waiting a while in this situation will make the PC automatically reboot itself, after which the screen turns on normally. Logging in and looking at the Reliability Monitor shows 3 errors that happened before the automatic reboot during the black screen:

    1) That Windows has been shut down incorrectly.

    2) That Windows didn't work properly with the following error (translating it from Dutch):
    The computer has restarted after a bugcontrol. The bugcontrol is 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff803a960a370, 0x0000000000000000). A dump file is saved in: C:\Windows\MEMORY.DMP. Rapport-id: 327d2b22-fb82-4f0e-adf5-907f0e9c8fc3.

    3) That Windows was shut down unexpectedly with the following error:
    Name of problem event: BlueScreen
    Code: 133
    Parameter 1: 1
    Parameter 2: 1e00
    Parameter 3: fffff803a960a370
    Parameter 4: 0
    Versie besturingssysteem: 10_0_16299
    Servicepack: 0_0
    Product: 256_1
    Versie van besturingssysteem: 10.0.16299.2.0.0.256.48
    Landinstelling-id: 1043

    Because the last error contains "BlueScreen", I figured that an invisible BSOD might have happened when I woke up my PC whilst my screen was black. Also, Windows has made a Memory dump file which is 771MB in size (no idea how to share this).
    The problem is completely random; there are times in which the screen turns on normally after waking up the PC and times in which it does not. I really don't know what the trigger is. I have Ultra Fast boot enabled. Reformatting and doing a clean install of Windows didn't help.

    Here are my specs:
    Asrock Pro4 Z77 motherboard
    i5-3570K (not oc'ed)
    EVGA GTX 660Ti 2GB (not oc'ed) with 388.13 WHQL drivers
    1 TBB Western Digital HDD
    8 GB RAM
    Windows 10 Pro Fall Creators Update x64 bit (also happened on Win10 before the Fall Creators Update)

    Really hoping and looking forward to fix this issue. Please see attachment for the asked zip file. Appreciate any help.
    BSOD after waking up PC from Sleep Mode Attached Files
      My ComputerSystem Spec


  2. Posts : 17,735
    windows 10 professional version 1607 build 14393.969 64 bit
       21 Nov 2017 #2

    The files are in a foreign language and cannot be scanned or read.
    Please change the default language to English and re-post the zip for troubleshooting:
    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  3.    21 Nov 2017 #3

    Hi JohnnyGui,

    From the memory dump you posted, I see that the crash was caused by a driver running at IRQL 2 for an extended period of time. This generally indicates a fault in the driver, and Windows crashed to prevent your system from hanging for an indefinite period of time.

    In this case, it was nvlddmkm.sys, your Nvidia graphics driver. I also see that you are running an older version of the driver, I would suggest installing the latest driver and seeing if the problem persists.

    Nvidia's driver download page for the 660TI.
      My ComputerSystem Spec

  4.    22 Nov 2017 #4

    Spectrum said: View Post
    Hi JohnnyGui,

    From the memory dump you posted, I see that the crash was caused by a driver running at IRQL 2 for an extended period of time. This generally indicates a fault in the driver, and Windows crashed to prevent your system from hanging for an indefinite period of time.

    In this case, it was nvlddmkm.sys, your Nvidia graphics driver. I also see that you are running an older version of the driver, I would suggest installing the latest driver and seeing if the problem persists.

    Nvidia's driver download page for the 660TI.
    Thanks for your info. Hmm, I kind of had a hunch it was the nVidia drivers. For the past year, every WHQL driver that came out had this problem, so I doubt strongly the next one will fix this, especially if the release notes doesn't mention anything about it.

    I noticed several people having this problem as well, for example:
    BSOD coming out of SLEEP Mode NVLDDMKM.SYS - Tech Support Forum
    Also, this problem has been mentioned over several years by different users.

    Can such a problem with nvlddmkm.sys also be caused by a failing GPU?
      My ComputerSystem Spec


 

Related Threads
BSOD after computer waking up from sleep mode in BSOD Crashes and Debugging
I've recently formatted my computer not long ago. So my computer would randomly wake up from sleep mode and I went into power settings to check if any wake up times are on but they weren't on. Now after the BSOD if I try to put it to sleep, the...
(PS when I tried to post this once it didn't show up so if it's like a moderator has to see this and this was submitted twice, really sorry!!) Hello all, my PC is crashing when it wakes up from sleep mode lately. I know it is a driver for sure,...
BSOD after waking computer from sleep mode in BSOD Crashes and Debugging
I had just finished about 4 hours of gaming and put my computer in sleep mode while I did some other personal things. Once I came back, I awoke my computer and when attempting to put in my log passcode, my computer froze. After about 1 minute,...
Hello. After upgrading from windows 8 to windows 10, the laptop wont wake up correctly and just restart. I have an Asus Q551LN * Upgraded the latest drivers of everything, including the intel hd graphics, the same with the nvidia integrated...
Hello, since upgrading to Windows 10, my laptop has consistently crashed when waking up from sleep mode with the DPC Watchdog Violation given on the BSOD. This problem only began happening after the upgrade to Windows 10. So far I've attempted a...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 19:59.
Find Us