BSOD after waking up PC from Sleep Mode


  1. Posts : 533
    Windows 10 Pro x64 Version 21H2
       #1

    BSOD after waking up PC from Sleep Mode


    Hello,

    I have been having this problem for almost a year now and so far I can't seem to find a solution for this.

    The problem is that, when waking up my PC from Sleep Mode, I sometimes randomly get a "no signal" message on my monitor screen. The system itself is waking up normally when I press a key or use the mouse but the screen just keeps saying that there's no signal and stays black. And I can't do anything.

    Waiting a while in this situation will make the PC automatically reboot itself, after which the screen turns on normally. Logging in and looking at the Reliability Monitor shows 3 errors that happened before the automatic reboot during the black screen:

    1) That Windows has been shut down incorrectly.

    2) That Windows didn't work properly with the following error (translating it from Dutch):
    The computer has restarted after a bugcontrol. The bugcontrol is 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff803a960a370, 0x0000000000000000). A dump file is saved in: C:\Windows\MEMORY.DMP. Rapport-id: 327d2b22-fb82-4f0e-adf5-907f0e9c8fc3.

    3) That Windows was shut down unexpectedly with the following error:
    Name of problem event: BlueScreen
    Code: 133
    Parameter 1: 1
    Parameter 2: 1e00
    Parameter 3: fffff803a960a370
    Parameter 4: 0
    Versie besturingssysteem: 10_0_16299
    Servicepack: 0_0
    Product: 256_1
    Versie van besturingssysteem: 10.0.16299.2.0.0.256.48
    Landinstelling-id: 1043

    Because the last error contains "BlueScreen", I figured that an invisible BSOD might have happened when I woke up my PC whilst my screen was black. Also, Windows has made a Memory dump file which is 771MB in size (no idea how to share this).
    The problem is completely random; there are times in which the screen turns on normally after waking up the PC and times in which it does not. I really don't know what the trigger is. I have Ultra Fast boot enabled. Reformatting and doing a clean install of Windows didn't help.

    Here are my specs:
    Asrock Pro4 Z77 motherboard
    i5-3570K (not oc'ed)
    EVGA GTX 660Ti 2GB (not oc'ed) with 388.13 WHQL drivers
    1 TBB Western Digital HDD
    8 GB RAM
    Windows 10 Pro Fall Creators Update x64 bit (also happened on Win10 before the Fall Creators Update)

    Really hoping and looking forward to fix this issue. Please see attachment for the asked zip file. Appreciate any help.
      My Computer


  2. Posts : 41,413
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    The files are in a foreign language and cannot be scanned or read.
    Please change the default language to English and re-post the zip for troubleshooting:
    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  3. Posts : 545
    seL4
       #3

    Hi JohnnyGui,

    From the memory dump you posted, I see that the crash was caused by a driver running at IRQL 2 for an extended period of time. This generally indicates a fault in the driver, and Windows crashed to prevent your system from hanging for an indefinite period of time.

    In this case, it was nvlddmkm.sys, your Nvidia graphics driver. I also see that you are running an older version of the driver, I would suggest installing the latest driver and seeing if the problem persists.

    Nvidia's driver download page for the 660TI.
      My Computer


  4. Posts : 533
    Windows 10 Pro x64 Version 21H2
    Thread Starter
       #4

    Spectrum said:
    Hi JohnnyGui,

    From the memory dump you posted, I see that the crash was caused by a driver running at IRQL 2 for an extended period of time. This generally indicates a fault in the driver, and Windows crashed to prevent your system from hanging for an indefinite period of time.

    In this case, it was nvlddmkm.sys, your Nvidia graphics driver. I also see that you are running an older version of the driver, I would suggest installing the latest driver and seeing if the problem persists.

    Nvidia's driver download page for the 660TI.
    Thanks for your info. Hmm, I kind of had a hunch it was the nVidia drivers. For the past year, every WHQL driver that came out had this problem, so I doubt strongly the next one will fix this, especially if the release notes doesn't mention anything about it.

    I noticed several people having this problem as well, for example:
    BSOD coming out of SLEEP Mode NVLDDMKM.SYS - Tech Support Forum
    Also, this problem has been mentioned over several years by different users.

    Can such a problem with nvlddmkm.sys also be caused by a failing GPU?
      My Computer


  5. Posts : 2
    Windows 10 Pro x64
       #5

    Had similar issues for many years, also with a GTX 660 TI gpu. Finally decided to update to a GTX 1050 TI and problem solved at last! So yes, I think it can be due to a failing GPU. I think it is a timing issue on wake-up and can be random.

    Hope this helps.
      My Computer


  6. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #6

    The simple fix is to not use Sleep mode.

    1. Either power off when done for the night.
    2. During the day, use the screen saver to blank the screen after a set period of time and maybe turn off the hard drive, but DO NOT enter Sleep mode.

    I've had several computers over the years that had problems coming out of sleep and doing this resolved the problem for me. Not elegant but it works and was cheaper that replacing the video card or adding one if using the onboard video.
      My Computers


  7. Posts : 11
    Windows 10 Pro 64 bit, V. 1903, Build 18362.356
       #7

    I RESOLVED this: I had the same problem after starting from Sleep mode. Instead of ending my sessions by going into Sleep mode, I ended by going into Hibernate mode. It allows startup to be almost as fast and the problem of freezes, BSODs has not recurred since I've been using Hibernate.
      My Computer


 

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