Hi dkbtt69,
The dubugging displayed Nvidia graphics as the misbehaving driver.
The logs indicated problems with the firmware.
The bugchecks were 0x133 DPC watchdog violation. In general this stop code is caused by faulty driver code that under certain conditions, does not complete its work within the allotted time frame.
Some of the testing will be repeated to have another assessment of the computer environment.
For all tests please post images into the thread.
If there are any problems posting images please use one drive or drop box share links.
Open administrative command prompt and type or copy and paste:
1) sfc /scannow
2) dism /online /cleanup-image /restorehealth
3) chkdsk /scan
4) netsh winsock reset
5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
6) Make sure that there is no over clocking while troubleshooting.
7) Sometimes there are problems in the bios that produce bsod.
The BIOS: Version/Date American Megatrends Inc. F6a, 08.09.2017
8) Please reinstall the bios.
9) To ensure that there are no improper bios settings please reset the bios.
How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computers CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow
10) Run memtest86+ version 5.01 for at least 8 passes.
Memtest86+ - Advanced Memory Diagnostic Tool
This may take hours so plan to run it overnight.
Please make sure you use the Memtest86+ version 5.01 with the link below.
Memtest86+ - Advanced Memory Diagnostic Tool
The testing is done not by time but by passes.
The more passes the better.
There are a significant number of false negatives if fewer than 8 passes are made.
A false negative is a test pass when there is malfunctioning RAM.
There is 16 GB of RAM on the computer.
Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing.
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
Memory problems. - Microsoft Community
MemTest86+ - Test RAM Windows 10 BSOD Tutorials
11) The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.
The computer manufacturer's web site is preferred.
Enter the computer's serial or product number and the operating system to view available drivers.
If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.
Official Display Driver Uninstaller DDU Download
Display Driver Uninstaller Download version 17.0.7.2
Display Driver Uninstaller: How to use - Windows 7 Help Forums
NVIDIA
12) After the bios and Nvidia are both updated plan to stress test the graphics with FurMark.
Wait for communication to start the testing. For now it is just for reading.
Read the link on the testing and the warnings about temperature, display artifacts, freezing, etc. so that if necessary you can abort the testing.
Aim to test for approximately 1 hour.
Record the test duration.
And Record the maximal temperature.
Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
13) If updating the firmware and the graphics driver followed by testing pass then it will complete the troubleshooting. If there are persistent problems it may be necessary for you to find a friend, neighbor, relative, or local store to swap the video card. The card in this computer would then be tested in another computer and another computers card would be tested in this computer. These 2 tests should provide sufficient information about the status of the video card.
13) Turn off Windows fast startup:
Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials
Code:
Event[480]: Log Name: System Source: Microsoft-Windows-Kernel-Boot Date: 2017-11-20T21:41:59.655 Event ID: 29 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Windows failed fast startup with error status 0xC00000D4.
Code:
Event[506]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T21:42:02.726 Event ID: 35 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Performance power management features on processor 2 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Code:
Event[961]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.554 Event ID: 35 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Performance power management features on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.Event[962]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.554 Event ID: 55 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Processor 1 in group 0 exposes the following power management capabilities:Idle state type: ACPI Idle (C) States (2 state(s))Performance state type: NoneNominal Frequency (MHz): 4092Maximum performance percentage: 100Minimum performance percentage: 100Minimum throttle percentage: 100Event[963]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.554 Event ID: 35 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Performance power management features on processor 2 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.Event[964]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.554 Event ID: 55 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Processor 2 in group 0 exposes the following power management capabilities:Idle state type: ACPI Idle (C) States (2 state(s))Performance state type: NoneNominal Frequency (MHz): 4092Maximum performance percentage: 100Minimum performance percentage: 100Minimum throttle percentage: 100Event[965]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.554 Event ID: 35 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Performance power management features on processor 3 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.Event[966]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.554 Event ID: 55 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Processor 3 in group 0 exposes the following power management capabilities:Idle state type: ACPI Idle (C) States (2 state(s))Performance state type: NoneNominal Frequency (MHz): 4092Maximum performance percentage: 100Minimum performance percentage: 100Minimum throttle percentage: 100Event[967]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.558 Event ID: 35 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Performance power management features on processor 4 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.Event[968]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.558 Event ID: 55 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Processor 4 in group 0 exposes the following power management capabilities:Idle state type: ACPI Idle (C) States (2 state(s))Performance state type: NoneNominal Frequency (MHz): 4092Maximum performance percentage: 100Minimum performance percentage: 100Minimum throttle percentage: 100Event[969]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.558 Event ID: 35 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Performance power management features on processor 5 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.Event[970]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.558 Event ID: 55 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Processor 5 in group 0 exposes the following power management capabilities:Idle state type: ACPI Idle (C) States (2 state(s))Performance state type: NoneNominal Frequency (MHz): 4092Maximum performance percentage: 100Minimum performance percentage: 100Minimum throttle percentage: 100Event[971]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.558 Event ID: 35 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Performance power management features on processor 6 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.Event[972]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.558 Event ID: 55 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Processor 6 in group 0 exposes the following power management capabilities:Idle state type: ACPI Idle (C) States (2 state(s))Performance state type: NoneNominal Frequency (MHz): 4092Maximum performance percentage: 100Minimum performance percentage: 100Minimum throttle percentage: 100Event[973]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.558 Event ID: 35 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Performance power management features on processor 7 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.Event[974]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.558 Event ID: 55 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Processor 7 in group 0 exposes the following power management capabilities:Idle state type: ACPI Idle (C) States (2 state(s))Performance state type: NoneNominal Frequency (MHz): 4092Maximum performance percentage: 100Minimum performance percentage: 100Minimum throttle percentage: 100Event[975]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.559 Event ID: 35 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Performance power management features on processor 8 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.Event[976]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.559 Event ID: 55 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Processor 8 in group 0 exposes the following power management capabilities:Idle state type: ACPI Idle (C) States (2 state(s))Performance state type: NoneNominal Frequency (MHz): 4092Maximum performance percentage: 100Minimum performance percentage: 100Minimum throttle percentage: 100Event[977]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.559 Event ID: 35 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Performance power management features on processor 9 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.Event[978]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.559 Event ID: 55 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Processor 9 in group 0 exposes the following power management capabilities:Idle state type: ACPI Idle (C) States (2 state(s))Performance state type: NoneNominal Frequency (MHz): 4092Maximum performance percentage: 100Minimum performance percentage: 100Minimum throttle percentage: 100Event[979]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.559 Event ID: 35 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Performance power management features on processor 10 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.Event[980]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.559 Event ID: 55 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Processor 10 in group 0 exposes the following power management capabilities:Idle state type: ACPI Idle (C) States (2 state(s))Performance state type: NoneNominal Frequency (MHz): 4092Maximum performance percentage: 100Minimum performance percentage: 100Minimum throttle percentage: 100Event[981]: Log Name: System Source: Microsoft-Windows-Kernel-Processor-Power Date: 2017-11-20T22:23:37.559 Event ID: 35 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-CHH2RQ5 Description: Performance power management features on processor 11 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Code:
Event[48]: Log Name: System Source: Microsoft-Windows-TaskScheduler Date: 2017-11-20T21:21:42.389 Event ID: 404 Task: Service RPC error Level: Critical Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: WIN-2H2FELJHV8A Description: Task Scheduler service has encountered RPC initialisation error in "RpcServerUseProtseq:ncacn_ip_tcp". Additional Data: Error Value: 14.
Code:
21.11.2017 20:26 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 133
P2: 1
P3: 1e00
P4: 0
P5: 0
P6: 10_0_14393
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\Windows\Minidump\112117-6765-01.dmp
\\?\C:\Windows\Temp\WER-7437-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_43c9cd6719a2723d3e0dda8ec10b1e681f670_00000000_cab_0e103037
Analysis symbol:
Rechecking for solution: 0
Report ID: f94d9fe0-2a18-4d7f-ae0f-1dcef651489d
Report Status: 2050
Hashed bucket:21.11.2017 20:26 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 133
P2: 1
P3: 1e00
P4: 0
P5: 0
P6: 10_0_14393
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\Windows\Minidump\112117-6765-01.dmp
\\?\C:\Windows\Temp\WER-7437-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_133_43c9cd6719a2723d3e0dda8ec10b1e681f670_00000000_02fc2f3d
Analysis symbol:
Rechecking for solution: 0
Report ID: f94d9fe0-2a18-4d7f-ae0f-1dcef651489d
Report Status: 4
Hashed bucket:21.11.2017 20:33 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 133
P2: 1
P3: 1e00
P4: fffff80131c1e540
P5: 0
P6: 10_0_14393
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\Windows\Minidump\112117-6984-01.dmp
\\?\C:\Windows\TEMP\WER-8015-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_4bcd72819909688c7936b0a0751ce86669bf6_00000000_cab_0de8318f
Analysis symbol:
Rechecking for solution: 0
Report ID: 4cba8f04-15eb-4140-9f2d-9c21bc391f04
Report Status: 2050
Hashed bucket:21.11.2017 20:33 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 133
P2: 1
P3: 1e00
P4: fffff80131c1e540
P5: 0
P6: 10_0_14393
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\Windows\Minidump\112117-6984-01.dmp
\\?\C:\Windows\TEMP\WER-8015-0.sysdata.xml
\\?\C:\Windows\MEMORY.DMP
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_133_4bcd72819909688c7936b0a0751ce86669bf6_00000000_02f82eef
Analysis symbol:
Rechecking for solution: 0
Report ID: 4cba8f04-15eb-4140-9f2d-9c21bc391f04
Report Status: 4
Hashed bucket: