Windows 10: BSOD Page Fault after downloading Win 10, ver 1709 Update Solved

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  1. Posts : 33
    64 bit Win 10 Home, build 10.0.15063
       21 Nov 2017 #1

    BSOD Page Fault after downloading Win 10, ver 1709 Update


    Hi All,
    The BSOD script was "Page Fault in non page area".

    Occurred after I downloaded Win 10 Update ver 1709. After clicking restart, the computer restarts without installing the update. I ran the Update Troubleshooter and it found several items and "fixed" them. Tried again with same result. Ran Disk Cleanup and then re-downloaded the update this morning with the same result.

    System dump file attached. Thanks in advance for the assistance!
    BSOD Page Fault after downloading Win 10, ver 1709 Update Attached Files
      My ComputerSystem Spec


  2. Posts : 17,904
    windows 10 professional version 1607 build 14393.969 64 bit
       21 Nov 2017 #2

    Hi Russ85,

    Welcome to Ten Forums BSOD forum.
    The bug check 50 was seen in prior dumps but there was no new dump as crash dumps had failed.
    The bug check 50 Page fault in a non paged area indicates that invalid system memory has been referenced. Typically the memory address is wrong or the memory address is pointing at freed memory. This could be caused by faulty hardware (RAM, drive, etc.)
    The logs indicated problems with the drive: bad blocks, chkdsk repair, and paging errors.
    There were problems noted with hibernation.
    The upgrade to 1709 failed and that can be evaluated later after fixing the BSODs.

    1) Please update the system specs in the "My Computer" section:
    How To Fill Out Your System Specs System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums


    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)

    For all tests please post images into the thread.
    If there are any problems posting images please use one drive or drop box share links.

    2) Open administrative command prompt and type or copy and paste:
    3) sfc /scannow
    4) dism /online /cleanup-image /restorehealth
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    6) Make sure that there is no over clocking while troubleshooting.

    7) Sometimes there are problems in the bios that produce bsod.
    The BIOS: Version/Date Dell Inc. A11, 7/9/2015
    8) Open the Dell website > enter the computer's serial or product number > please check to see that this is the most up to date edition.
    9) Post into the thread the URL or hyperlink for the computer's drivers.

    10) To ensure that there are no improper bios settings please reset the bios.
    11) Sometimes there can be failure to boot after resetting the bios.
    12) So please make sure your files are backed up.
    13) Please make a backup image with Macrium:
    Macrium Software | Macrium Reflect Free:
    Macrium Software | Macrium Reflect Free

    13) And please create a brand new restore point.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    14) Run memtest86+ version 5.01 for at least 8 passes. Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 16 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM BSOD Tutorials

    15) Run HDTune: (check all drives)
    http://www.hdtune.com/
    to check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 General Tips Tutorials

    16) Open administrative command prompt and type or copy and paste:

    17) Powercfg -h off

    18) chkdsk /x /f /r (check all drives/partitions) (use syntax chkdsk /x /f /r C: and change C: to the drive letter)
    This may take many hours to run so plan to run it overnight.
    19) Post the chkdsk results into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials

    20) In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings > on the advanced tab under startup and recovery click settings > post an image into the thread

    21) In the left lower corner search type: clean > open disk cleanup > use the scroll feature and post images of the rows with checked and un-checked boxes.

    22) If you use Ccleaner > click Windows tab > scroll down to system and advanced > post images into the thread

    23) If you use other cleaning software please post that information into the thread.


    These are some of the tests that can be performed overnight:
    1) HD Tune drive error scans
    2) Memetest86+ version 5.01
    3) chkdsk /x /f /r



    Code:
    Event[14255]:  Log Name: System  Source: volmgr  Date: 2017-09-08T18:35:36.869  Event ID: 161  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: Dump file creation failed due to error during dump creation.Event[14256]:  Log Name: System  Source: volmgr  Date: 2017-09-08T18:35:36.869  Event ID: 46  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: Crash dump initialization failed!
    Code:
    Event[16721]:  Log Name: System  Source: Microsoft-Windows-Kernel-Boot  Date: 2017-10-13T04:00:01.727  Event ID: 16  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: XPS8700  Description: Windows failed to resume from hibernate with error status 0xC0000001.
    Code:
    Event[19839]:  Log Name: System  Source: Virtual Disk Service  Date: 2017-11-18T07:55:40.785  Event ID: 9  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: Unexpected provider failure. Restarting the service may fix the problem. Error code: 8007001F@02000014Event[19840]:  Log Name: System  Source: Virtual Disk Service  Date: 2017-11-18T07:55:40.985  Event ID: 9  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: Unexpected provider failure. Restarting the service may fix the problem. Error code: 8007001F@02000014
    Code:
    Event[20177]:  Log Name: System  Source: volmgr  Date: 2017-11-19T10:14:42.555  Event ID: 161  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: Dump file creation failed due to error during dump creation.Event[20178]:  Log Name: System  Source: volmgr  Date: 2017-11-19T10:14:42.555  Event ID: 46  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: Crash dump initialization failed!
    Code:
    Event[20430]:  Log Name: System  Source: volmgr  Date: 2017-11-19T10:58:04.478  Event ID: 161  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: Dump file creation failed due to error during dump creation.Event[20431]:  Log Name: System  Source: volmgr  Date: 2017-11-19T10:58:04.478  Event ID: 46  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: Crash dump initialization failed!
    Code:
    Event[19197]:  Log Name: System  Source: Application Popup  Date: 2017-11-12T16:43:51.103  Event ID: 26  Task: N/A  Level: Information  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: XPS8700  Description: Application popup: Windows - Virtual Memory Minimum Too Low : Your system is low on virtual memory. Windows is increasing the size of your virtual memory paging file. During this process, memory requests for some applications may be denied. For more information, see Help.
    Code:
    Event[9746]:  Log Name: System  Source: Disk  Date: 2017-08-17T15:21:23.900  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[9747]:  Log Name: System  Source: Disk  Date: 2017-08-17T15:21:23.900  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.Event[9748]:  Log Name: System  Source: Disk  Date: 2017-08-17T15:21:23.900  Event ID: 51  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.
    Code:
    Event[2036]:  Log Name: System  Source: Disk  Date: 2017-05-22T18:18:11.709  Event ID: 7  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: The device, \Device\Harddisk1\DR1, has a bad block.
    Code:
    Event[10331]:  Log Name: System  Source: Disk  Date: 2017-09-02T09:41:25.573  Event ID: 7  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: The device, \Device\Harddisk7\DR24, has a bad block.
    Code:
    Event[19756]:  Log Name: System  Source: Disk  Date: 2017-11-16T15:22:44.350  Event ID: 7  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: The device, \Device\Harddisk6\DR6, has a bad block.
    Code:
    Event[14846]:  Log Name: System  Source: Display  Date: 2017-09-13T15:34:13.545  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: XPS8700  Description: Display driver amdkmdap stopped responding and has successfully recovered.
    Code:
    Event[3934]:  Log Name: System  Source: Microsoft-Windows-Ntfs  Date: 2017-06-08T12:09:12.294  Event ID: 98  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: XPS8700  Description: Volume C: (\Device\HarddiskVolume5) needs to be taken offline for a short time to perform a Spot Fix.  Please run "CHKDSK /SPOTFIX" locally via the command line, or run "REPAIR-VOLUME <drive:>" locally or remotely via PowerShell.
    Code:
    Event[3935]:  Log Name: System  Source: Ntfs  Date: 2017-06-08T12:09:22.553  Event ID: 130  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: XPS8700  Description: The file system structure on volume C: has now been repaired.Event[3936]:  Log Name: System  Source: Ntfs  Date: 2017-06-08T12:11:28.289  Event ID: 130  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: XPS8700  Description: The file system structure on volume C: has now been repaired.Event[3937]:  Log Name: System  Source: Ntfs  Date: 2017-06-08T12:11:36.720  Event ID: 130  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: XPS8700  Description: The file system structure on volume C: has now been repaired.Event[3938]:  Log Name: System  Source: Ntfs  Date: 2017-06-08T12:11:36.721  Event ID: 130  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: XPS8700  Description: The file system structure on volume C: has now been repaired.Event[3939]:  Log Name: System  Source: Ntfs  Date: 2017-06-08T12:13:58.933  Event ID: 130  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: XPS8700  Description: The file system structure on volume C: has now been repaired.Event[3940]:  Log Name: System  Source: Ntfs  Date: 2017-06-08T12:13:58.946  Event ID: 130  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: XPS8700  Description: The file system structure on volume C: has now been repaired.Event[3941]:  Log Name: System  Source: Ntfs  Date: 2017-06-08T12:13:58.947  Event ID: 130  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: XPS8700  Description: The file system structure on volume C: has now been repaired.Event[3942]:  Log Name: System  Source: Ntfs  Date: 2017-06-08T12:13:58.949  Event ID: 130  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: XPS8700  Description: The file system structure on volume C: has now been repaired.
    Code:
    10/13/2017 9:01 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff805e89cde47
    P4: ffffa98061b7b438
    P5: ffffa98061b7ac80
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\101317-27187-01.dmp
    \\?\C:\Windows\Temp\WER-69843-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2361.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER23FE.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER240E.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_8848ee3b2388761221794b3c6dfbaeb08cda_00000000_cab_37ed51c4
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 41def32d-ed28-4377-999f-44b65ec29b7e
    Report Status: 2049
    Hashed bucket:10/13/2017 9:01 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff805e89cde47
    P4: ffffa98061b7b438
    P5: ffffa98061b7ac80
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\101317-27187-01.dmp
    \\?\C:\Windows\Temp\WER-69843-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2361.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER23FE.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER240E.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_8848ee3b2388761221794b3c6dfbaeb08cda_00000000_01d5240d
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 41def32d-ed28-4377-999f-44b65ec29b7e
    Report Status: 4
    Hashed bucket:
    Last edited by zbook; 21 Nov 2017 at 13:35.
      My ComputerSystem Spec

  3.    22 Nov 2017 #3

    Hi there,

    all dumps show the AMD driver as culprit:
    Code:
    0x1000007E:    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (2017-10-13 09:58:15) [Windows 10] 
     
    CAUSED BY:     atikmdag.sys [2017-04-25] * ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) * => http://support.amd.com/us/Pages/AMDSupportHub.aspx   
                   atikmpag.sys [2017-04-25] * ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) * => http://support.amd.com/us/Pages/AMDSupportHub.aspx  
     
    ExceptionCode: c0000005 (Access violation) 
     
    PROCESS:       System
    Code:
    0x1000007E:    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (2017-08-13 09:08:29) [Windows 10] 
     
    CAUSED BY:     atikmdag.sys [2017-04-25] * ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) * => http://support.amd.com/us/Pages/AMDSupportHub.aspx   
                   atikmpag.sys [2017-04-25] * ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) * => http://support.amd.com/us/Pages/AMDSupportHub.aspx  
     
    ExceptionCode: c0000005 (Access violation) 
     
    PROCESS:       System
    Code:
    0x1000007E:    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (2017-06-29 09:06:13) [Windows 10] 
     
    CAUSED BY:     atikmdag.sys [2017-04-25] * ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) * => http://support.amd.com/us/Pages/AMDSupportHub.aspx   
                   atikmpag.sys [2017-04-25] * ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) * => http://support.amd.com/us/Pages/AMDSupportHub.aspx  
     
    ExceptionCode: c0000005 (Access violation) 
     
    PROCESS:       System
    Code:
    0x00000050:    PAGE_FAULT_IN_NONPAGED_AREA (2017-06-15 12:48:38) [Windows 10] 
     
    CAUSED BY:     NO INFORMATION FOUND     
     
    PROCESS:       atiesrxx.exe 
     
    Usual causes:  Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus,  Device driver, NTFS corruption, BIOS

    1) Please Remove/Install the newest AMD graphics driver using DDU
    Display Driver Uninstaller: How to use
    Display Driver Uninstaller (DDU) is a small software that can help the user to uninstall the display driver from the users PC. It can uninstall the driver for all the lead display chip developers, viz. Nvidia, AMD and Intel.


    2) Your Harddisk is also broken:
    Code:
    2017-08-01 09:26:19  Warning: The IO operation at logical block address 0x22 for Disk 1 (PDO name: \Device\000000a5) was retried.   
    2017-08-03 07:30:47  Error: The device, \Device\Harddisk1\DR8, has a bad block.   
    2017-08-06 13:23:05  Error: The device, \Device\Harddisk1\DR10, has a bad block.   
    2017-08-06 13:42:20  Error: The device, \Device\Harddisk1\DR10, has a bad block.   
    2017-08-07 18:58:49  Error: The device, \Device\Harddisk1\DR12, has a bad block.   
    2017-08-11 18:59:51  Warning: The IO operation at logical block address 0x22 for Disk 1 (PDO name: \Device\00000092) was retried.   
    2017-08-13 16:40:15  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-08-13 17:22:41  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-08-14 09:48:21  Warning: Reset to device, \Device\RaidPort0, was issued.   
    2017-08-14 19:01:11  Warning: The IO operation at logical block address 0x22 for Disk 1 (PDO name: \Device\00000044) was retried.   
    2017-08-16 08:19:46  Warning: Reset to device, \Device\RaidPort0, was issued.   
    2017-08-17 15:21:23  Warning: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.   
    2017-08-17 15:21:23  Warning: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.   
    2017-08-17 15:21:23  Warning: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.   
    2017-08-17 15:24:29  Error: The device, \Device\Harddisk1\DR8, has a bad block.   
    2017-08-18 19:01:41  Error: The device, \Device\Harddisk1\DR8, has a bad block.   
    2017-08-19 15:18:04  Error: The device, \Device\Harddisk1\DR8, has a bad block.   
    2017-08-20 19:01:21  Error: The device, \Device\Harddisk1\DR10, has a bad block.   
    2017-08-21 08:00:13  Warning: The IO operation at logical block address 0x622950 for Disk 1 (PDO name: \Device\000000d2) was retried.   
    2017-08-22 07:28:52  Error: The device, \Device\Harddisk1\DR15, has a bad block.   
    2017-08-23 07:31:51  Error: The device, \Device\Harddisk1\DR15, has a bad block.   
    2017-08-24 07:31:53  Error: The device, \Device\Harddisk1\DR15, has a bad block.   
    2017-08-24 10:44:44  Warning: Reset to device, \Device\RaidPort0, was issued.   
    2017-08-24 19:00:18  Error: The device, \Device\Harddisk1\DR15, has a bad block.   
    2017-08-26 06:25:20  Warning: The IO operation at logical block address 0x22 for Disk 1 (PDO name: \Device\000000dd) was retried.   
    2017-08-26 15:18:34  Error: The device, \Device\Harddisk1\DR15, has a bad block.   
    2017-08-27 15:18:43  Error: The device, \Device\Harddisk1\DR15, has a bad block.   
    2017-08-28 09:45:39  Warning: The IO operation at logical block address 0x0 for Disk 1 (PDO name: \Device\000000f7) was retried.   
    2017-08-28 09:46:03  Warning: The IO operation at logical block address 0x0 for Disk 1 (PDO name: \Device\000000f9) was retried.   
    2017-09-02 09:41:25  Error: The device, \Device\Harddisk7\DR24, has a bad block.   
    2017-09-05 13:19:07  Error: The device, \Device\Harddisk1\DR10, has a bad block.   
    2017-09-06 09:52:20  Error: The device, \Device\Harddisk1\DR12, has a bad block.   
    2017-09-06 15:18:06  Error: The device, \Device\Harddisk1\DR12, has a bad block.   
    2017-09-07 08:38:27  Warning: Reset to device, \Device\RaidPort0, was issued.   
    2017-09-07 15:44:43  Error: The device, \Device\Harddisk1\DR12, has a bad block.   
    2017-09-09 07:27:05  Warning: Reset to device, \Device\RaidPort1, was issued.   
    2017-09-09 07:27:05  Warning: The IO operation at logical block address 0x0 for Disk 1 (PDO name: \Device\00000044) was retried.   
    2017-09-09 07:27:05  Warning: The IO operation at logical block address 0x0 for Disk 1 (PDO name: \Device\00000044) was retried.   
    2017-09-09 07:27:28  Warning: Reset to device, \Device\RaidPort1, was issued.   
    2017-09-09 15:18:19  Warning: Reset to device, \Device\RaidPort2, was issued.   
    2017-09-09 15:18:21  Warning: The IO operation at logical block address 0x22 for Disk 2 (PDO name: \Device\00000045) was retried.   
    2017-09-10 15:18:37  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-09-13 16:00:37  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-09-14 15:19:05  Warning: The IO operation at logical block address 0x22 for Disk 1 (PDO name: \Device\00000047) was retried.   
    2017-09-16 07:13:26  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-09-17 07:36:00  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-09-18 07:01:28  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-09-19 07:33:35  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-09-20 09:47:24  Warning: Reset to device, \Device\RaidPort0, was issued.   
    2017-09-21 07:13:09  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-09-23 07:24:35  Warning: The IO operation at logical block address 0x22 for Disk 1 (PDO name: \Device\00000044) was retried.   
    2017-09-24 07:27:32  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-09-24 10:30:40  Warning: Reset to device, \Device\RaidPort0, was issued.   
    2017-09-24 15:18:43  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-09-25 17:57:25  Warning: Reset to device, \Device\RaidPort0, was issued.   
    2017-09-26 07:23:45  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-09-26 21:27:04  Warning: Reset to device, \Device\RaidPort0, was issued.   
    2017-09-27 07:10:52  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-09-28 07:28:53  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-09-29 06:21:23  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-10-01 15:18:17  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-10-02 19:00:24  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-10-03 19:00:15  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-10-05 07:22:14  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-10-06 06:40:03  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-10-07 07:23:36  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-10-07 18:20:42  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-10-09 06:57:56  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-10-09 10:56:57  Warning: Reset to device, \Device\RaidPort0, was issued.   
    2017-10-10 07:23:38  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-10-10 16:56:41  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-10-11 15:18:36  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-10-12 18:30:46  Warning: Reset to device, \Device\RaidPort0, was issued.   
    2017-10-30 22:20:51  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-10-31 14:48:55  Warning: Reset to device, \Device\RaidPort0, was issued.   
    2017-10-31 15:57:11  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-11-01 15:30:45  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-11-02 16:06:24  Warning: The IO operation at logical block address 0x22 for Disk 1 (PDO name: \Device\00000044) was retried.   
    2017-11-03 15:29:11  Warning: The IO operation at logical block address 0x22 for Disk 1 (PDO name: \Device\00000044) was retried.   
    2017-11-04 06:44:26  Warning: Reset to device, \Device\RaidPort0, was issued.   
    2017-11-04 15:30:41  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-11-05 15:40:46  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-11-06 15:40:09  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-11-07 14:26:02  Warning: Reset to device, \Device\RaidPort0, was issued.   
    2017-11-07 15:43:43  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-11-08 15:18:43  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-11-09 15:18:42  Warning: The IO operation at logical block address 0x22 for Disk 1 (PDO name: \Device\00000044) was retried.   
    2017-11-10 15:18:48  Warning: The IO operation at logical block address 0x22 for Disk 1 (PDO name: \Device\00000044) was retried.   
    2017-11-11 15:18:41  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-11-12 10:47:09  Warning: Reset to device, \Device\RaidPort0, was issued.   
    2017-11-12 15:18:43  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-11-13 15:21:44  Warning: The IO operation at logical block address 0x22 for Disk 1 (PDO name: \Device\00000044) was retried.   
    2017-11-13 16:59:14  Warning: The IO operation at logical block address 0x22 for Disk 1 (PDO name: \Device\00000044) was retried.   
    2017-11-14 15:31:12  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-11-15 17:17:11  Error: The device, \Device\Harddisk6\DR6, has a bad block.   
    2017-11-16 15:22:44  Error: The device, \Device\Harddisk6\DR6, has a bad block.   
    2017-11-18 19:00:23  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-11-19 15:18:15  Error: The device, \Device\Harddisk1\DR1, has a bad block.   
    2017-11-20 15:18:41  Error: The device, \Device\Harddisk1\DR1, has a bad block.
    Please make a backup!:

    1. Back Up ALL your data on an external device
    2. Create System Image Backup with Macrium Reflect
      My ComputerSystem Spec

  4.   My ComputerSystem Spec


  5. Posts : 33
    64 bit Win 10 Home, build 10.0.15063
    Thread Starter
       22 Nov 2017 #5

    Thank you zbook and BSOD Hunter for your assistance.

    OK, so upgrading the AMD graphics driver seems easy enough. Regarding my HDD, sounds like I need to replace it. Any recommendations/sources? Do I have to find an identical drive as a replacement?

    Also, I have my data backed up weekly using Acronis True Image 2016 on a external drive.
      My ComputerSystem Spec


  6. Posts : 33
    64 bit Win 10 Home, build 10.0.15063
    Thread Starter
       22 Nov 2017 #6

    I ran the SCANNOW and RESTOREHEALTH commands and here are the results;

    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.
    C:\WINDOWS\system32>sfc /scannow
    Beginning system scan. This process will take some time.
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection did not find any integrity violations.
    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth
    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0
    Image Version: 10.0.15063.0
    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.
    C:\WINDOWS\system32>

    Additionally, I checked the Dell website and I appear to be running the latest BIOS version for my config. (A11).
      My ComputerSystem Spec


  7. Posts : 17,904
    windows 10 professional version 1607 build 14393.969 64 bit
       22 Nov 2017 #7

    With a SSD you will enjoy the faster boot times.

    Please indicate the progress with each of the steps in post # 2.
      My ComputerSystem Spec


  • Posts : 33
    64 bit Win 10 Home, build 10.0.15063
    Thread Starter
       22 Nov 2017 #8

    Here is the link to the Dell drivers; Support for XPS 8700 | Drivers & downloads | Dell US


    I will run the Memtest86+ tonight but need to know which version to use. Please advise.
      My ComputerSystem Spec


  • Posts : 17,904
    windows 10 professional version 1607 build 14393.969 64 bit
       22 Nov 2017 #9

    For Memtest86+ version 5.01 see post #2 step 14
    The Dell website displays 2 new drivers in November.
    Download and install the latest drivers.
      My ComputerSystem Spec

  •    22 Nov 2017 #10

    I got quite a few of those errors after i upgraded to 1709 - using 'WhoCrashed' i found out that it was my nVidia video drivers. I actually had to DOWNGRADE my legacy driver, using one from 2013 rather than the one i was using from Jan/15. After using DDU to uninstall the video driver i tried to reinstall the '15 driver & it wouldn't take. Tried the '13 driver which installed & so far have had no BSOD.

    If i have any more PFINPA errors, i'll test my RAM. If that passes, i'll downgrade back to 15063.674 - at least i didn't have any BSOD with the 1703 build.
    Last edited by AthanasianCreed; 24 Nov 2017 at 18:11.
      My ComputerSystem Spec


  •  
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