Windows 10: Win 10/ Updates/ BSOD's

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  1. Posts : 15
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       23 Nov 2017 #11

    OK.....then maybe I'm a little confused here: After running that SystemInfo tool, I chose Step 5 in the Tutorial, the "Automatically Fill Out Your System Specs.....".

    I chose "Edit System Spec link at the bottom right corner of System Info"; I then clicked "Set info button at the top left corner to automatically enter the information from System Info", and then manually typed in the info that was not there (keyboard, monitor, mouse, etc.).

    I then clicked on the "Save Changes button at the bottom to save them".

    But ahhhh....then I see that in a previous post of yours, you said, "In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs"..............sooo now I realize......what was the point in using that tool, and then that page where in auto-filled-in my system info? Because I have to just do it all again where you said to click on "a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs".

    I have to manually fill/ type in all this info again anyway? What was the point of that auto-fill tool & saving my changes? It didn't save it, did it?
    Pez
      My ComputerSystem Spec


  2. Posts : 13,139
    Windows 10 Pro
       23 Nov 2017 #12

    The tool provides information many don't know, it's designed for Windows 7 Help Forums which is why the button to automatically set the specs doesn't work. I understand it's a lot of work, but there's information that's needed that cannot be retrieved from logs.
      My ComputersSystem Spec


  3. Posts : 15
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       24 Nov 2017 #13

    OK, I updated my system specs.

    So, with the zip file I uploaded, and the updated system specs, can you tell me anything about the BSOD's? We can move forward now?
    Pez
      My ComputerSystem Spec


  4. Posts : 14,105
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Nov 2017 #14

    Whenever there is a BSOD please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec


  5. Posts : 13,139
    Windows 10 Pro
       24 Nov 2017 #15

    There's possibly an issue with the configurations for a BSOD.

    What are the settings of the pagefile?
    To find this,
    • open control panel,
    • choose system,
    • go to advanced system settings,
    • choose tab advanced,
    • choose settings in the performance section,
    • choose advanced tab,
    • click change
      My ComputersSystem Spec


  6. Posts : 15
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       24 Nov 2017 #16

    Hi axe0; thanks for your reply.

    OK, I navigated to where you instructed:

    • open control panel,
    • choose system,
    • go to advanced system settings,
    • choose tab advanced,
    • choose settings in the performance section,
    • choose advanced tab,
    • click change

    After that final step where I click on "Change", that brings up "Virtual Memory". At the top of this there is a check-mark in the box for "Automatically manage paging file size for all drives". Below that in the section labeled "Paging file size for each drive", the options in here are greyed-out (non-clickable), presumably because of the check-mark in the box for "Automatically manage paging file size for all drives", correct?

    Then below this in the section labeled "Total paging file size for all drives", it has this listed:
    - Minimum allowed: 16 MB
    - Recommended: 4982 MB
    - Currently allocated: 34816 MB

    I don't know.....does that make sense? That seems somehow wrong to me. My total system RAM is 32 GB....and currently allocated is 34816 MB??? Isn't that roughly 34 GB? Isn't that technically more than I currently have physically installed on my motherboard?

    Anyway....does the information I provided help in any way towards figuring out why I experienced my recent BSOD?
    Pez
      My ComputerSystem Spec


  7. Posts : 13,139
    Windows 10 Pro
       24 Nov 2017 #17

    Windows allocates more virtual memory than physical memory, it does this because a complete memory dump requires the page file to be larger than the RAM.
    If this is changed, there may be problems when creating a dump.

    Since there appears to be no dump within the logs, please upload the kernel dump to onedrive, google drive, or Dropbox and post a share link. The kernel dump is located directly in the windows folder.
      My ComputersSystem Spec


  8. Posts : 15
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       24 Nov 2017 #18

    axe0: Kernel dump?

    On the 1st page of this thread, BSODHunter said: "Can you provide us with the kernel memory dump please? Its located in C:\Windows\MEMORY.DMP. You can upload it to an cloud service like dropbox or onedrive." And I had replied that there is no file or folder by that name in my C:\Windows root folder.

    Maybe this is part of my issue? That things are a little strange? From what you and BSODHunter are saying, it sounds like there should be a kernel dump in my C:\Windows folder.

    From the BSOD that I had about a week ago, shouldn't it have left a record somewhere on my system? In my System Properties/ Startup and Recovery/ Settings, it's configured to perform a "Complete Memory Dump" in %SystemRoot%\MEMORY.DMP

    Something weird going on......

    Any more ideas?
    Pez
      My ComputerSystem Spec


  9. Posts : 13,139
    Windows 10 Pro
       25 Nov 2017 #19

    Have you by any chance have used a tool like disk cleanup, Ccleaner or similar tools to free up space?
      My ComputersSystem Spec


  10. Posts : 15
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       25 Nov 2017 #20

    Wow, axe0: you just nailed it.

    Soon after I had that BSOD, I used the built-in Windows tool of Disk Cleanup. And yup, that clears up some free space....and that's what probably got rid of that kernel dump/ Memory.dmp?
    Pez
      My ComputerSystem Spec


 
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