Windows 10: Getting Unexpected Kernel Mode Trap fail on attempted repair-installs

  1.    17 Nov 2017 #1

    Getting Unexpected Kernel Mode Trap fail on attempted repair-installs


    I have an older 32-bit desktop that is having problems -- when I try to create Macrium Reflect rescue media, or install the WinPE boot, the PC blue-screens with "Unexpected Kernel Mode Trap" error.

    So, I tried to do a repair-install. It starts the process, gets to around 30%, and then blue-screens with the same error.

    I have tried different media approaches, using a mounted ISO, a USB stick, and a DVD -- and all fail the same way, at the same point.

    I've run memory tests and they pass with no problems.

    I've run "sfc /scannow" and it passes with no problems.

    I've run chkdsk and done surface tests, and they pass with no problems.

    My BIOS does not have a setting for memory caching, so I can not disable that.

    I'm NOT able to do a clean-install, as I've already tried that using a separate disk and the older Win-7 games do not carry over successfully -- and this is a BIG issue to the person using the desktop.

    I've run the DM Log collector and will upload the .Zip file here.

    NOTE: The file will say Win7 in the PC name, but it's actually running Win10 Home 32-bit.
    Getting Unexpected Kernel Mode Trap fail on attempted repair-installs Attached Files
      My ComputerSystem Spec


  2. Posts : 5,660
    Windows 10 Pro X64 16299.192
       17 Nov 2017 #2

    Quick suggestion before looking at the dumps.

    Clean install then install Windows 7 games for Windows 10 Anniversary Update and above. That's what I do after each Windows 10 clean install.
      My ComputersSystem Spec


  3. Posts : 5,660
    Windows 10 Pro X64 16299.192
       17 Nov 2017 #3

    No dumps in the zip file, will make it hard to debug this problem.

    Doesn't look like the specs listed in My Computer match what are in teh zi p file you uploaded.
    Can you provide the specs to match the zip please?

    Looks like 4GB of RAM with Win 10 Fall Creators Update 32 bit.
    60GB partition with about 30GB of free space for the boot drive.

    Please post a screen shot of an expanded Disk Management window (where all information is visible).
      My ComputersSystem Spec

  4.    18 Nov 2017 #4

    Ztruker said: View Post
    Quick suggestion before looking at the dumps.

    Clean install then install Windows 7 games for Windows 10 Anniversary Update and above. That's what I do after each Windows 10 clean install.
    Not one of these games, thanks.
      My ComputerSystem Spec

  5.    18 Nov 2017 #5

    Specs of the system with the problem:
    Computer Type: PC/Desktop
    System Manufacturer/Model Number: Self-built using Gigabyte motherboard
    OS: Windows 7 32-bit, Windows 10 32-bit
    CPU: AMD FX4100 64-bit 4-core
    Motherboard: Gigabyte GA-78LMT-S2P
    Memory: 4GB PC3-10700
    Graphics Card: onboard ATI Radeon 3000
    Sound Card: Onboard Realtek ALC888
    Monitor(s) Displays: Samsung 23"
    Screen Resolution: 2048x1152
    Keyboard: Logitech wired
    Mouse: Logitech wireless
    Hard Drives: Kingston 240GB SSD, Seagate 500GB HD
    Browser: IE v11, Edge

    I created a jpg file of the screenshot of diskmgmt:
    Click image for larger version. 

Name:	diskmgmt.jpg 
Views:	3 
Size:	161.2 KB 
ID:	164667
    Last edited by Mark Phelps; 19 Nov 2017 at 14:09.
      My ComputerSystem Spec


  6. Posts : 5,660
    Windows 10 Pro X64 16299.192
       19 Nov 2017 #6

    So it's a dual boot Win 7 / Win 10 system?

    Uninstall Macrium Reflect.
    Download and create a DVD or flash drive of Windows 10 Recovery Tools - Bootable Rescue Disk from KYHI. It includes Macrium Reflect Portable. Boot the Rescue DVD/flash drive then run Macrium to create a backup of the existing 250 GB SSD drive.

    Next, disconnect the 500GB hard drive so only the SSD is accessible
    Disconnect everything not absolutely required to boot the system, including all external connection other than mouse and keyboard. You can even disconnect the Ethernet cable until the Repair completes then reconnect it and do a Windows Update.
    Uninstall Norton Anti-virus. Use the built-in Windows Defender for now. You can reinstall Norton after the repair if you feel the need.

    Please make sure your PC is configured for small dump files: How to Configure Windows 10 to Create Dump Files on BSOD

    Mount the Win 10 ISO image again and run setup from it.

    Is any kind of disk cleanup program being run on the system that might be deleting mini dumps? If so, stop using it until we're done here.
      My ComputersSystem Spec

  7.    20 Nov 2017 #7

    Ztrucker:

    Thanks much for getting back.

    UPDATE: Well, I though that was going to work, at least, it looked like it was. It got all the way through installation, put up the message about the PC restarting -- and then redisplayed the desktop, with a single popup window that had the text "Windows 10 Installation has failed".

    No BSOD, no minidump files, no error message.
    Last edited by Mark Phelps; 20 Nov 2017 at 17:54.
      My ComputerSystem Spec


 

Related Threads
Solved BSOD/Lockups, Unexpected Kernel Mode Trap 0x7f in BSOD Crashes and Debugging
Hi everyone I built my PC in September 2015, full specs should be on my profile didn't have problems initially with it, the problem started about a year ago. I get freezes randomly when gaming (and only when gaming it seems), initially the PC...
Hi Guys, Following the recent RAM upgrade I conducted on my desktop, I had an Unexpected Kernel Mode Trap BSOD and it took me two or three tries to finally get Windows 10 started and running. I've done some research and the tests required to...
Solved Unexpected Kernel Mode Trap 0x7f in BSOD Crashes and Debugging
I am trying to sort out my Wife's pc which has recently started having BSOD's with the message Unexpected_Kernel_Mode_Trap and error code 0x7f. It happens during quiet times when nothing is being done on the pc. I have tested the memory using the...
Unexpected Kernel Mode Trap Error Message in Performance & Maintenance
Every so often, about twice a month, at random times, I get this error message when I turn on my computer. I tried Windows Memory Diagnostic Tool, but got no errors found. Since it doesn't happen every time I turn on the computer (at least...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 02:53.
Find Us