Windows 10: Random freezes and total crashes while gaming/loading games

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  1. Posts : 14,365
    windows 10 professional version 1607 build 14393.969 64 bit
       16 Nov 2017 #11

    You are welcome and can run through the steps at a comfortable pace.
      My ComputerSystem Spec

  2.    22 Nov 2017 #12

    Hello zbook!
    I do some changes: first I un-check box for the automatic restart.
    I don't update my BIOS, because it's the same version-P1.60
    And I run WhoCrashed. Unfortunatley it doesn't found any dump files. I changed the settings where to store the dumps but it didn't work.
    And last I bought this WLAN adapter: Wifi Adapter Dootoper Wlan Stick 600 Mbit: Amazon.de: Computer Zubehör
    When I wanted to disable the WLAN card(?), my PC crashed for the last time. Is it possible, that the TP LINK 300 Mbps Wireless N adapter is the culprit?
    Best wishes!
    Attached Thumbnails Attached Thumbnails 3.PNG   2.PNG   1.PNG  
    Random freezes and total crashes while gaming/loading games Attached Files
      My ComputerSystem Spec


  3. Posts : 14,365
    windows 10 professional version 1607 build 14393.969 64 bit
       22 Nov 2017 #13

    For Whocrashed: Above analyze click on tools > crash dump test > type: ACCEPT
    Click analyze > view results > should see dead or deaddead
    After the above submit a new zip: BSOD - Posting Instructions - Windows 10 Forums


    For post #6 please indicate the progress with each step.


    VIDEO_TDR_ERROR

    A VIDEO_TDR_ERROR always relates to the system's graphics card (TDR = Timeout Detection Recovery). This could be down to a number of reasons including drivers, heat, power to the card, a faulty PCI-e slot or simply a defective GPU.

    Please download and run the newest version of HWiNFO64 and post a screenshot of the "System Summary" window here.
    Take Screenshot in Windows 10 General Tips Tutorials


    HWiNFO64
    HWiNFO - Download
    Hardware Info (HWiNFO) is a powerful system information utility designed especially for detection of hardware.

    Measure the GPU's temperatures at idle and under load
    Ensure the GPU is free from dust build up and that the fan is working correctly
    Reseat the GPU and check all connections are securely made
    Check PSU voltages in BIOS
    Try a different card in the system


    What are the BIOS 3.3, 5 and 12 voltage values?
    What are the CPU voltage and frequency?

    Code:
    21/11/2017 20:41    Windows Error Reporting    Fault bucket LKD_0x117_Tdr:3_TdrBug:575504_TdrVTR:0_IMAGE_nvlddmkm.sys_Maxwell, type 0
    Event Name: LiveKernelEvent
    Response: Nicht verfügbar
    Cab Id: e60229f7-eaa9-43f5-9514-c41278b9d95f
    
    Problem signature:
    P1: 117
    P2: ffffdd016d5ef4a0
    P3: fffff8051f466e6c
    P4: 0
    P5: 42c
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20171121-2139.dmp
    \\?\C:\WINDOWS\TEMP\WER-8122265-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD81.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD91.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDB1.tmp.txt
    \\?\C:\Windows\Temp\WER93D4.tmp.WERDataCollectionStatus.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_117_e1103fdaf57629cc5fe595239b1576a4d45f411_00000000_cab_232d977d
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 4f1552f2-f35e-4782-8cf9-f732b569c46f
    Report Status: 268435456
    Hashed bucket:

    Code:
    12/11/2017 20:41    Windows Error Reporting    Fault bucket LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Maxwell_3D, type 0
    Event Name: LiveKernelEvent
    Response: Nicht verfügbar
    Cab Id: 8c77c440-7f03-4d63-a5e1-5c6c343d7718
    
    Problem signature:
    P1: 141
    P2: ffffbf09cb8af010
    P3: fffff80698be6b2c
    P4: 0
    P5: 20
    P6: 10_0_16299
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20171112-2141.dmp
    \\?\C:\WINDOWS\TEMP\WER-22006515-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE3D.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE4C.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE6D.tmp.txt
    \\?\C:\Windows\Temp\WER3B90.tmp.WERDataCollectionStatus.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_1c90a59e98c309ee33a55e23d6b708e27f8d6b6_00000000_cab_07a04582
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 3a928c9c-79e9-4791-8ae0-1cc6bd175894
    Report Status: 268435456
    Hashed bucket:
    Last edited by zbook; 22 Nov 2017 at 16:18.
      My ComputerSystem Spec


 
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