Windows 10: CRASH - Windows failed to resume from hibernate with error status 0xC0

  1.    15 Nov 2017 #1

    CRASH - Windows failed to resume from hibernate with error status 0xC0


    • Windows failed to resume from hibernate with error status 0xC0000001.
    • The previous system shutdown at 18:31:09 on ‎31/‎10/‎2017 was unexpected.
    • The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    • The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000000, 0x00000000000000ff, 0x0000000000000001, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: b1dc8f46-c5bd-4e0a-902d-5b7d02ae67d1.


    The above are the typical System events appearing in my Event Viewer every time I boot from a previous session where the computer was hibernated and then failed to come back from hibernation. It happens at least once a week, I do use my computer daily, its as if I'm cold booting and there is no BSOD or clue something has gone wrong.

    I've run WhoCrashed and this is the output from the latest crash today.

    On Wed 15/11/2017 00:17:45 your computer crashed
    crash dump file: C:\WINDOWS\Minidump\111517-6250-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580)
    Bugcheck code: 0xD1 (0x0, 0xFF, 0x1, 0x0)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Wed 15/11/2017 00:17:45 your computer crashed
    crash dump file: C:\WINDOWS\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0xD1 (0x0, 0xFF, 0x1, 0x0)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    So would really appreciate any guidance on how to track down what is causing the problem.
      My ComputerSystem Spec


  2. Posts : 20,885
    windows 10 professional version 1607 build 14393.969 64 bit
       15 Nov 2017 #2

    See posting instructions:
    BSOD - Posting Instructions - Windows 10 Forums


    Please update the system specs in the "My Computer section:

    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums


    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)
      My ComputerSystem Spec

  3.    15 Nov 2017 #3

    Will do and apologies for not following the guidance set out when posting
      My ComputerSystem Spec


 

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