1.    6 Days Ago #1
    Join Date : Nov 2017
    Posts : 5
    Windows 10

    Random BSOD on Surface Book


    Hi.
    I've had a very stable Surface Book until the Windows 10 Fall Creators Update. Since then I've been getting random BSODs with a variety of stopcodes. The most prevalent one is IRQ_NOT_LESS_OR_EQUAL, but I've had others.
    Sometimes it will go a couple of days without BSODing, other times it will BSOD within a couple of hours.
    I've done a memory test and it has reported no errors.
    I'm not really sure what to do next to figure out what the problem may be, so I've come here for some assistance.
    Can anyone give me some ideas on what might be causing the problem?
    Random BSOD on Surface Book Attached Files
      My ComputerSystem Spec
  2.    6 Days Ago #2
    Join Date : Apr 2017
    Posts : 8,667
    windows 10 professional version 1607 build 14393.969 64 bit

    There was 1 BSOD mini dump file debugged which did not display a definitive misbehaving driver.

    Perform the following steps:
    1) open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    6) Run memtest86+ version 5.01 for at least 8 passes. Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 16 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    7) When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM BSOD Tutorials
    8) open the Microsoft surface website for the computer's drivers including bios and post the URL into the thread
    9) check for BIOS and driver updates




    Code:
    10/11/2017 07:57    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff802134c0588
    P4: ffffeb8fbf7bf478
    P5: ffffeb8fbf7becc0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111017-12234-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19968-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6050.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER606F.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6080.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_4ec8fc631168faec665f821136d9dd72917eda_00000000_cab_1a846159
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: e7cd83a8-014e-4179-b764-ff1f334bbe22
    Report Status: 2049
    Hashed bucket:
    10/11/2017 07:57    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff802134c0588
    P4: ffffeb8fbf7bf478
    P5: ffffeb8fbf7becc0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111017-12234-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19968-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6050.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER606F.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6080.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_4ec8fc631168faec665f821136d9dd72917eda_00000000_035c607f
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: e7cd83a8-014e-4179-b764-ff1f334bbe22
    Report Status: 4
    Hashed bucket:
    11/11/2017 23:10    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 1
    P3: 1e00
    P4: fffff800e1836370
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111117-11703-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19312-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5C87.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CA6.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CB7.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_80373d8d9658bfbb3b2384e32defeb567b9b864_00000000_cab_1ad05d81
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: b052984e-03f5-4677-9df1-cef44360c7bc
    Report Status: 2049
    Hashed bucket:
    11/11/2017 23:10    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 133
    P2: 1
    P3: 1e00
    P4: fffff800e1836370
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111117-11703-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19312-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5C87.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CA6.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CB7.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_133_80373d8d9658bfbb3b2384e32defeb567b9b864_00000000_035c5cb6
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: b052984e-03f5-4677-9df1-cef44360c7bc
    Report Status: 4
    Hashed bucket:
    09/11/2017 17:05    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 21
    P2: 0
    P3: 1
    P4: 58212607
    P5: 525c1fb9
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\110917-11312-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-18078-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5AE1.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5AF1.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B11.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_21_32bd8e649613dceca8c9518ec18e7b5f39f41df_00000000_cab_0d0c5b9d
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 08eab57c-7422-407a-8edc-727551d6cec3
    Report Status: 2049
    Hashed bucket:
    09/11/2017 17:05    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 21
    P2: 0
    P3: 1
    P4: 58212607
    P5: 525c1fb9
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\110917-11312-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-18078-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5AE1.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5AF1.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B11.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_21_32bd8e649613dceca8c9518ec18e7b5f39f41df_00000000_03585b10
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 08eab57c-7422-407a-8edc-727551d6cec3
    Report Status: 4
    Hashed bucket:
    09/11/2017 19:51    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 3b
    P2: c0000005
    P3: fffff8032165c592
    P4: ffff818acfe9ec10
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\110917-10843-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-18687-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5BCC.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5BEB.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5C4A.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_3b_27ee1ddd81f19d8c87e91c399d7ef860e8edcfe9_00000000_cab_19685cf4
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: d42e13dd-1763-40d3-8f59-7e3c8fdeae85
    Report Status: 2049
    Hashed bucket:
    09/11/2017 19:51    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 3b
    P2: c0000005
    P3: fffff8032165c592
    P4: ffff818acfe9ec10
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\110917-10843-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-18687-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5BCC.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5BEB.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5C4A.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_3b_27ee1ddd81f19d8c87e91c399d7ef860e8edcfe9_00000000_036c5c49
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: d42e13dd-1763-40d3-8f59-7e3c8fdeae85
    Report Status: 4
    Hashed bucket:
    11/11/2017 19:51    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 0
    P3: 2
    P4: 0
    P5: fffff8018d700588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111117-11734-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19296-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CE5.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5D04.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5D44.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_668ff95edcf76b728e3def9e623e33aeb94a7239_00000000_cab_1b045ddf
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: df23d738-e81a-453d-ad1a-f12928d398db
    Report Status: 2049
    Hashed bucket:
    11/11/2017 19:51    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 0
    P3: 2
    P4: 0
    P5: fffff8018d700588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111117-11734-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19296-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CE5.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5D04.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5D44.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_668ff95edcf76b728e3def9e623e33aeb94a7239_00000000_03645d43
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: df23d738-e81a-453d-ad1a-f12928d398db
    Report Status: 4
    Hashed bucket:
    10/11/2017 20:55    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 0
    P3: 2
    P4: 0
    P5: fffff801be901588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111017-11750-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-20562-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER639C.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63BB.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63CB.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_62d430baf329f286a55a75854e75a6e5a64cf9a_00000000_cab_0ff86476
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 27c31a40-e719-4e23-a79d-13218943dbe6
    Report Status: 2049
    Hashed bucket:
    10/11/2017 20:55    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 0
    P3: 2
    P4: 0
    P5: fffff801be901588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111017-11750-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-20562-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER639C.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63BB.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER63CB.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_62d430baf329f286a55a75854e75a6e5a64cf9a_00000000_036463ca
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 27c31a40-e719-4e23-a79d-13218943dbe6
    Report Status: 4
    Hashed bucket:
    05/11/2017 17:25    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 0
    P3: 2
    P4: 0
    P5: fffff801cc4bd588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\110517-10515-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-17890-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A83.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A93.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5AA4.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_09978c2492ce44471b3f873df3cf02f585290_00000000_cab_1ba45b3f
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 338f1990-1548-4318-b016-796db7d61adb
    Report Status: 2049
    Hashed bucket:
    05/11/2017 17:25    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 0
    P3: 2
    P4: 0
    P5: fffff801cc4bd588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\110517-10515-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-17890-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A83.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A93.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5AA4.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_09978c2492ce44471b3f873df3cf02f585290_00000000_035c5aa3
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 338f1990-1548-4318-b016-796db7d61adb
    Report Status: 4
    Hashed bucket:
    10/11/2017 03:37    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 0
    P3: 2
    P4: 0
    P5: fffff80330ee6588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111017-14843-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-22968-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6AB0.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6AC0.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6B1E.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_669dd44b99585d7b98fd37901ba775ea4035cc22_00000000_cab_1bac6c08
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 645e5a48-8ac2-4b82-8050-8933beb3db0c
    Report Status: 2049
    Hashed bucket:
    10/11/2017 03:37    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 0
    P3: 2
    P4: 0
    P5: fffff80330ee6588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111017-14843-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-22968-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6AB0.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6AC0.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6B1E.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_669dd44b99585d7b98fd37901ba775ea4035cc22_00000000_03546b2d
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 645e5a48-8ac2-4b82-8050-8933beb3db0c
    Report Status: 4
    Hashed bucket:
    10/11/2017 06:12    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 0
    P3: 2
    P4: 0
    P5: fffff8038020d588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111017-11500-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-25156-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7CA2.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7CB1.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7CF1.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_23e5421c2be1c1c14e8156c86305699ba9aa696_00000000_cab_2b587ec5
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: f99c4995-d790-4474-a9d5-a376d9492050
    Report Status: 2049
    Hashed bucket:
    10/11/2017 06:12    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 0
    P3: 2
    P4: 0
    P5: fffff8038020d588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111017-11500-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-25156-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7CA2.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7CB1.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7CF1.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_23e5421c2be1c1c14e8156c86305699ba9aa696_00000000_03507d00
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: f99c4995-d790-4474-a9d5-a376d9492050
    Report Status: 4
    Hashed bucket:
    08/11/2017 20:09    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 2
    P3: 2
    P4: 0
    P5: fffff8004e3fc588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\110817-11421-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-18703-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5AB2.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5AC2.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B11.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_eb9ae31cdb1bf080a436556c19894d7747e98d_00000000_cab_18e85bac
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 888edb3c-ac6d-476d-9f45-3ddd884dbd11
    Report Status: 2049
    Hashed bucket:
    08/11/2017 20:09    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 2
    P3: 2
    P4: 0
    P5: fffff8004e3fc588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\110817-11421-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-18703-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5AB2.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5AC2.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B11.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_eb9ae31cdb1bf080a436556c19894d7747e98d_00000000_03605b20
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 888edb3c-ac6d-476d-9f45-3ddd884dbd11
    Report Status: 4
    Hashed bucket:
    06/11/2017 17:35    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 2
    P3: 2
    P4: 0
    P5: fffff802c4d25588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\110617-10656-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-17843-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57B5.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57C4.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57D5.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_2524be79635cedd56976851c4828c52d51f2938b_00000000_cab_1a145880
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: fbb174b2-ddbe-4f3b-a6e6-f70f0ceef316
    Report Status: 2049
    Hashed bucket:
    06/11/2017 17:35    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 2
    P3: 2
    P4: 0
    P5: fffff802c4d25588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\110617-10656-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-17843-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57B5.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57C4.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER57D5.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_2524be79635cedd56976851c4828c52d51f2938b_00000000_035857d4
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: fbb174b2-ddbe-4f3b-a6e6-f70f0ceef316
    Report Status: 4
    Hashed bucket:
    12/11/2017 17:43    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 2
    P3: 2
    P4: 0
    P5: fffff80369100588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111217-11843-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19218-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B7D.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B9D.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5BAD.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_3d16ac21adeec9eba2dff0501cf6b0d754f96e2_00000000_cab_19c05c49
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 9f420d3a-87b8-4573-a05b-20bf1c772feb
    Report Status: 2049
    Hashed bucket:
    12/11/2017 17:43    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 2
    P3: 2
    P4: 0
    P5: fffff80369100588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111217-11843-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19218-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B7D.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B9D.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5BAD.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_3d16ac21adeec9eba2dff0501cf6b0d754f96e2_00000000_03605bac
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 9f420d3a-87b8-4573-a05b-20bf1c772feb
    Report Status: 4
    Hashed bucket:
    14/11/2017 06:36    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 20000e
    P3: 2
    P4: 0
    P5: fffff8018747a592
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111417-11593-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19734-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER762A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7639.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7659.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_a597d5369a8678787fe9d6bf7df981fb6b6fa9e_00000000_cab_175c7791
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: d07f0191-6ed5-4b5c-b4a0-3b0ff2a42d26
    Report Status: 2049
    Hashed bucket:
    14/11/2017 06:36    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 20000e
    P3: 2
    P4: 0
    P5: fffff8018747a592
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\111417-11593-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-19734-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER762A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7639.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7659.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_a597d5369a8678787fe9d6bf7df981fb6b6fa9e_00000000_03547668
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: d07f0191-6ed5-4b5c-b4a0-3b0ff2a42d26
    Report Status: 4
    Hashed bucket:
    05/11/2017 15:04    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 7ffb00000002
    P3: 2
    P4: 0
    P5: fffff802c109e588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\110517-13890-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-21375-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER67E1.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6801.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6811.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_2a851015bccdf0b9b0fe664dbd7b4d30dd9f6832_00000000_cab_1a9468fb
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 8e1fbdb8-7794-46cf-b8e2-3002363f109a
    Report Status: 2049
    Hashed bucket:
    05/11/2017 15:04    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: a
    P2: 7ffb00000002
    P3: 2
    P4: 0
    P5: fffff802c109e588
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\110517-13890-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-21375-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER67E1.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6801.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6811.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_2a851015bccdf0b9b0fe664dbd7b4d30dd9f6832_00000000_03506810
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 8e1fbdb8-7794-46cf-b8e2-3002363f109a
    Report Status: 4
    Hashed bucket:
      My ComputerSystem Spec
  3.    6 Days Ago #3
    Join Date : Nov 2017
    Posts : 5
    Windows 10
    Thread Starter

    Microsoft Windows [Version 10.0.16299.19]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files and successfully repaired
    them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.16299.15

    Image Version: 10.0.16299.19

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.
    Volume label is Windows.

    Stage 1: Examining basic file system structure ...
    1097984 file records processed.
    File verification completed.
    6573 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    4327 reparse records processed.
    1403792 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    4327 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    152905 data files processed.
    CHKDSK is verifying Usn Journal...
    37506176 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    498695167 KB total disk space.
    225743288 KB in 742017 files.
    374948 KB in 152906 indexes.
    0 KB in bad sectors.
    1225491 KB in use by the system.
    65536 KB occupied by the log file.
    271351440 KB available on disk.

    4096 bytes in each allocation unit.
    124673791 total allocation units on disk.
    67837860 allocation units available on disk.

    C:\WINDOWS\system32>
      My ComputerSystem Spec
  4.    6 Days Ago #4
    Join Date : Nov 2017
    Posts : 5
    Windows 10
    Thread Starter

    It does not appear possible to run the Memtest86+ on a Surface Book - no matter what you disable in the BIOS.
    Is there an alternative?
      My ComputerSystem Spec
  5.    6 Days Ago #5
    Join Date : Apr 2017
    Posts : 8,667
    windows 10 professional version 1607 build 14393.969 64 bit

    Methods used to use Memtest86+ when initial attempts fail:


    Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials: Boot from USB Drive on Windows 10 PC Installation Upgrade Tutorials


    Note
    If you have fast boot or ultra fast boot enabled in your UEFI firmware settings, then you will need to temporarily disable fast boot or ultra fast boot to be able to boot from a USB.
    How to Enable Fast Boot or Ultra Fast Boot in UEFI Firmware Settings for Windows: Enable or Disable Fast Boot in UEFI Firmware Settings for Windows Performance Maintenance Tutorials


    1. Try another USB stick
    2. Try all USB ports (2.0 and 3.0)
    3. Maybe when using UEFI Bios you have to temporarily switch to Legacy in BIOS settings
    4. Turn off temporarily fast boot, secure boot, CSM if enabled

    This was reported in the past few months in another post:
    1. I disabled the fast boot
    2. I diasbled the secure boot control to get into CSM
    3. I enabled the CSM and F10 to save and exit
      My ComputerSystem Spec
  6.    6 Days Ago #6
    Join Date : Nov 2017
    Posts : 5
    Windows 10
    Thread Starter

    The Surface Book does not appear to have any option to change Fast Boot - I suspect this is enabled and can't be switched off.
    It only appears to have the Secure Boot option (which I had disabled).
    It only has 2 USB 3.0 ports - both of which were tried.
    It doesn't appear to have a Legacy switch or a CSM switch.
      My ComputerSystem Spec
  7.    2 Days Ago #7
    Join Date : Nov 2017
    Posts : 5
    Windows 10
    Thread Starter

    I'd just like to update everyone on this issue.
    After running the various tests and posting the results to this Forum, I had a Windows 10 Feature Update come through.
    Since that update I have had no BSODs at all.
    I'm guessing there was an issue with the Windows 10 Fall Creators Update and that Microsoft fixed it in a later update.
    So all good here and thanks to zbook for taking the time to analyse the logs and reply.
      My ComputerSystem Spec
  8.    1 Day Ago #8
    Join Date : Apr 2017
    Posts : 8,667
    windows 10 professional version 1607 build 14393.969 64 bit

    You are welcome.

    It is a surprise that an update corrected the many bsod bugchecks:

    Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check 0x133 DPC_WATCHDOG_VIOLATION
    Bug Check 0x21: QUOTA_UNDERFLOW
    Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION
    Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL

    If the BSOD reappear or if you need additional help please let us know.
      My ComputerSystem Spec

 


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