Windows 10: BSOD Randomly especially when playing games and shutting down

  1.    10 Nov 2017 #1

    BSOD Randomly especially when playing games and shutting down


    Hey guys, for the last few months I have been experiencing crashes that forces me to reboot my machine, BSOD's mainly. I was playing Playerunknown Battlegrounds and I was getting kicked out of game and I have a feeling it was due to something on my computer, after doing all the steps I could find on google apart from format it still does not work, when I boot up said game I am greeted with the error "windows cannot access the specified device path or file" I have tried reinstalling games, I have tried different hard drives I just don't know whats wrong, the event log has a load of critical and errors which I can upload.

    Thanks guys.
      My ComputerSystem Spec


  2. Posts : 13,316
    Windows 10 Pro
       10 Nov 2017 #2
      My ComputersSystem Spec

  3.    10 Nov 2017 #3

    Please find the information you requested
    BSOD Randomly especially when playing games and shutting down Attached Files
      My ComputerSystem Spec


  4. Posts : 5,685
    Windows 10 Pro X64 16299.192
       10 Nov 2017 #4

    There are no dumps in the zip file you uploaded. There should be a full dump in C:\Windows\MEMORY.DMP:

    Code:
    Event[1763]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2017-11-10T06:57:37.247
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-CJK5VHC
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0x000000032d440100, 0x0000000000000002, 0x0000000000000000, 0xfffff8012dc7a588). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 8c6b7ef1-292a-4b7f-8d07-28b719de8b39.
    Copy that to your Desktop then zip it and upload to a file sharing site like OneDrive then post a link here so we can download it to see what it shows.

    I also see a couple of these in the eventlog.txt file:

    Code:
    Event[1727]:
      Log Name: System
      Source: volmgr
      Date: 2017-11-10T06:57:18.712
      Event ID: 161
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-CJK5VHC
      Description: 
    Dump file creation failed due to error during dump creation.
    ... so that is why there are no mimi-dumps in the C:\Windows\minidump folder.
      My ComputersSystem Spec


  5. Posts : 5,685
    Windows 10 Pro X64 16299.192
       10 Nov 2017 #5

    Looking at your Processes list, I would try disabling or uninstalling some of them and see if that helps.

    I AM NOT A GAMER

    Uninstall Bullguard, use built-in Windows Defender for awhile.
    Disable Origin Web Helper Service in services.
    Uninstall Twitch Curse Client.

    Just something to think about.
      My ComputersSystem Spec

  6.    11 Nov 2017 #6

    Hey guys, So what would I need to do regarded the minidumps has there is nothing in the folder?

    I have tried uninstalling said programs but the issue still persists
      My ComputerSystem Spec


  7. Posts : 13,316
    Windows 10 Pro
       11 Nov 2017 #7




    BSOD Randomly especially when playing games and shutting down Diagnostic Test BSOD Randomly especially when playing games and shutting down
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec


  • Posts : 5,685
    Windows 10 Pro X64 16299.192
       11 Nov 2017 #8

    Also see if there is a C:\Windows\MEMORY.DMP and if yes, follow the directions I gave you in my previous post.
      My ComputersSystem Spec


  •  

    Related Threads
    as title said, happens mostly playing PLayerunknwon battleground, also have issue that this game crashes alot. but it also happens when i do nothing just surf youtube etc. thanks in advance for your help.
    BSOD randomly playing games.HELP! in BSOD Crashes and Debugging
    Hello guys,First of all, thanks for the help I really need because I do not know what else to do. VIDEO_SCHEDULER_INTERNAL_ERROR is an error. I have exchanged my memory with a friend and the error continues. I already switched video card with it...
    I have an Nvidia GTS 250, with the most current drivers (342.01 Windows 10 x64bit) It freezes up at random times while playing games (Mainly CSGO) I have tried Using DDU to uninstall my drivers and reinstalling them manually off the Nvidia...
    A friend of mine is having bsod issues when playing certain games, example: Rainbox six siege, Battlefield One (BETA) and a few others. Wondering if anyone can give us a clue as to the cause. Windows Format is done, but to no avail,...
    Hi, I recently built my PC straight from the build guide by Austin Evans on YouTube called the 'Neutron 2.0'. I got Windows 10 installed on my PC and it has been working poorly. Whenever I play a game downloaded from Steam, the entire computer will...
    Our Sites
    Site Links
    About Us
    Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

    Designer Media Ltd
    All times are GMT -5. The time now is 00:06.
    Find Us