Blue Screen of Death (Crash) When Playing Games

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  1. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
       #1

    Blue Screen of Death (Crash) When Playing Games


    This is an issue I have been having for some time now. It only occurs when playing games and can happen at any time. I have gotten a few different stop codes, but it is usually Page Fault In Nonpaged Area. I have gone through countless forums and tried many fixes, but to no avail. I have completely uninstalled every driver and reinstalled. I have tested each stick of memory. Any help would be greatly appreciated. I am to the point of tearing my hair out. Thanks.

    Computer:
    Windows 10 Pro
    16 GB DDR4
    Intel i7-7700k 4.2 Ghz
    Asus Maximus IX Hero
    Nvidia GeForce GTX 1070

    On Mon 11/6/2017 7:27:22 PM your computer crashed
    crash dump file: C:\WINDOWS\Minidump\110617-6234-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x163960)
    Bugcheck code: 0x50 (0xFFFFF80EB0599DC7, 0x10, 0xFFFFF80EB0599DC7, 0x2)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that invalid system memory has been referenced.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Mon 11/6/2017 7:27:22 PM your computer crashed
    crash dump file: C:\WINDOWS\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x50 (0xFFFFF80EB0599DC7, 0x10, 0xFFFFF80EB0599DC7, 0x2)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    Bug check description: This indicates that invalid system memory has been referenced.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
      My Computer


  2. Posts : 41,473
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    See posting instructions:
    BSOD - Posting Instructions - Windows 10 Forums

    Please update the system specs in the "My Computer" section:
    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Please include PSU, cooler, case, peripherals and anything attached to the computer by wired or wireless: mouse, keyboard, printer, headset, xbox, etc.
      My Computer


  3. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       #3

    Sorry about that. I think I have all my specs in.
      My Computer


  4. Posts : 41,473
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    Hi iuppiter ,

    Welcome to Ten Forums BSOD forum.


    1) open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    6) open device manager > click view > click show hidden devices > expand all rows and look for items that display yellow icons with black exclamation marks > post images into the thread
    7) find the memory dump file: %SystemRoot%\MEMORY.DMP or C:\Windows\MEMORY.DMP
    Use file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results > post into the thread using a one drive or drop box share link.
    8) If you use Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread.
    9) If you use similar software make sure that you are not cleaning dump or windows files.
    10) In the left lower corner type clean > open disk cleanup > look for system error memory dump files > if found post an image into the thread.
    11) In the left lower corner type system > open system control panel > on the left pane click advanced system settings > on the advanced tab click in startup and recovery click settings > post an image into the thread.
    https://www.tenforums.com/tutorials/6102-take-screenshot-windows-10-a.html
    12) Windows driver verifier is a tool that is used to find misbehaving drivers.
    It will repetitively produce BSOD until all misbehaving drivers are fixed or untile the tool is turned off.
    Read these links and learn the methods to turn off windows driver verifier.
    https://answers.microsoft.com/en-us/windows/wiki/windows_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983?auth=1
    Enable and Disable Driver Verifier in Windows 10 Performance Maintenance Tutorials
    We will let you know when to turn on the tool.
    13) Create a brand new restore point
    14) backup all files to another drive or to the cloud
    15) create a backup image of the drive using Macrium:
    https://www.macrium.com/reflectfree
    16) Save the backup image to another drive or to the cloud.

      My Computer


  5. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       #5

    Microsoft Windows [Version 10.0.16299.19](c) 2017 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.16299.15Image Version: 10.0.16299.19[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\WINDOWS\system32>chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 430080 file records processed.File verification completed. 9376 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 577 reparse records processed. 589496 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 577 reparse records processed.Stage 3: Examining security descriptors ...Security descriptor verification completed. 79709 data files processed.CHKDSK is verifying Usn Journal... 41191976 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 243617791 KB total disk space. 125618328 KB in 320477 files. 222572 KB in 79710 indexes. 0 KB in bad sectors. 552943 KB in use by the system. 65536 KB occupied by the log file. 117223948 KB available on disk. 4096 bytes in each allocation unit. 60904447 total allocation units on disk. 29305987 allocation units available on disk.C:\WINDOWS\system32>
      My Computer


  6. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       #6
      My Computer


  7. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       #7

    There currently are no crash dump files. They must have been cleared? The were there yesterday afternoon. I will have to play a bit to make it crash again.
      My Computer


  8. Posts : 41,473
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    Please report the progress of steps 8 - 11.
      My Computer


  9. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       #9

    Attachment 163053
    I turned off windows log files and dump files.
      My Computer


  10. Posts : 41,473
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    Please un-check memory dumps and Windows log files.
      My Computer


 

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