Windows 10: Blue Screen of Death (Crash) When Playing Games

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  1. Posts : 14,123
    windows 10 professional version 1607 build 14393.969 64 bit
       20 Dec 2017 #31

    Methods used to use Memtest86+ when initial attempts fail:


    Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials: Boot from USB Drive on Windows 10 PC Installation Upgrade Tutorials


    Note
    If you have fast boot or ultra fast boot enabled in your UEFI firmware settings, then you will need to temporarily disable fast boot or ultra fast boot to be able to boot from a USB.
    How to Enable Fast Boot or Ultra Fast Boot in UEFI Firmware Settings for Windows: Enable or Disable Fast Boot in UEFI Firmware Settings for Windows Performance Maintenance Tutorials


    1. Try another USB stick
    2. Try all USB ports (2.0 and 3.0)
    3. Maybe when using UEFI Bios you have to temporarily switch to Legacy in BIOS settings
    4. Turn off temporarily fast boot, secure boot, CSM if enabled
      My ComputerSystem Spec


  2. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       20 Dec 2017 #32

    Ok. Should I be installing windows on an mbr or gpt formatted hd? I have a uefi mb. When I went to install the first time windows said it could not because I had a gpt formatted hd. I just tried to install again and it said windows had to be installed on a gpt hd because I had uefi.
      My ComputerSystem Spec

  3.   My ComputerSystem Spec


  4. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       20 Dec 2017 #34

    Windows is booting now for whatever reason, but crashes often. Grabbed some dump files quickly.
    Blue Screen of Death (Crash) When Playing Games Attached Files
      My ComputerSystem Spec


  5. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       20 Dec 2017 #35

    latest dump.
    Blue Screen of Death (Crash) When Playing Games Attached Files
      My ComputerSystem Spec


  6. Posts : 14,123
    windows 10 professional version 1607 build 14393.969 64 bit
       20 Dec 2017 #36

    In post #23 Avira was uninstalled.
    Was there an alternative AV installed?
    If so when?
      My ComputerSystem Spec


  7. Posts : 14,123
    windows 10 professional version 1607 build 14393.969 64 bit
       20 Dec 2017 #37

    1) Open administrative command prompt and type or copy and paste:
    chkdsk /x /f /r
    This may take many hours so plan to run overnight.
    Run this command on every partition using the syntax: chkdsk /x /f /r c: or chkdsk /x /f /r d: changing the drive letter c or d to the applicable drive letter.

    2) Run HDTune: (all drives)
    http://www.hdtune.com/
    to check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 General Tips Tutorials

    3) Uninstall Avast:
    Avast Uninstall Utility | Download aswClear for Avast Removal

    4) Turn on Windows defender

    5) During the troubleshooting process only use Windows defender

    6) The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.The computer manufacturer's web site is preferred. Enter the computer's serial or product number and the operating system to view available drivers.
    If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.
    Official Display Driver Uninstaller DDU Download
    Display Driver Uninstaller Download version 17.0.7.2
    Display Driver Uninstaller: How to use - Windows 7 Help Forums
    NVIDIA

    7) In the left lower corner search type system > open system control panel > on the left pane click advanced system settings > under startup and recovery click settings > under system failure un-check automatically restart


    Code:
    Event[1007]:  Log Name: System
      Source: disk
      Date: 2017-12-20T21:29:42.257
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-CN0G29J
      Description: 
    An error was detected on device \Device\Harddisk11\DR11 during a paging operation.
    
    
    Event[1008]:
      Log Name: System
      Source: disk
      Date: 2017-12-20T21:29:42.257
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-CN0G29J
      Description: 
    An error was detected on device \Device\Harddisk11\DR11 during a paging operation.
    
    
    Event[1009]:
      Log Name: System
      Source: disk
      Date: 2017-12-20T21:29:42.257
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-CN0G29J
      Description: 
    An error was detected on device \Device\Harddisk11\DR11 during a paging operation.
    
    
    Event[1010]:
      Log Name: System
      Source: disk
      Date: 2017-12-20T21:29:42.257
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-CN0G29J
      Description: 
    An error was detected on device \Device\Harddisk11\DR11 during a paging operation.
    
    
    Event[1011]:
      Log Name: System
      Source: disk
      Date: 2017-12-20T21:29:42.257
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-CN0G29J
      Description: 
    An error was detected on device \Device\Harddisk11\DR11 during a paging operation.
    
    
    Event[1012]:
      Log Name: System
      Source: disk
      Date: 2017-12-20T21:29:42.257
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-CN0G29J
      Description: 
    An error was detected on device \Device\Harddisk11\DR11 during a paging operation.
    
    
    Event[1013]:
      Log Name: System
      Source: disk
      Date: 2017-12-20T21:29:42.257
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-CN0G29J
      Description: 
    An error was detected on device \Device\Harddisk11\DR11 during a paging operation.
    
    
    Event[1014]:
      Log Name: System
      Source: disk
      Date: 2017-12-20T21:29:42.257
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-CN0G29J
      Description: 
    An error was detected on device \Device\Harddisk11\DR11 during a paging operation.
    
    
    Event[1015]:
      Log Name: System
      Source: disk
      Date: 2017-12-20T21:29:42.257
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-CN0G29J
      Description: 
    An error was detected on device \Device\Harddisk11\DR11 during a paging operation.
    
    
    Event[1016]:
      Log Name: System
      Source: disk
      Date: 2017-12-20T21:29:42.257
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-CN0G29J
      Description: 
    An error was detected on device \Device\Harddisk11\DR11 during a paging operation.
    
    
    Event[1017]:
      Log Name: System
      Source: disk
      Date: 2017-12-20T21:29:42.257
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-CN0G29J
      Description: 
    An error was detected on device \Device\Harddisk11\DR11 during a paging operation.
    
    
    Event[1018]:
      Log Name: System
      Source: disk
      Date: 2017-12-20T21:30:03.618
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-CN0G29J
      Description: 
    An error was detected on device \Device\Harddisk11\DR11 during a paging operation.
    Code:
    12/21/2017 2:28 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 50
    P2: fffff806565cd510
    P3: 10
    P4: fffff806565cd510
    P5: 2
    P6: 10_0_14393
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\122017-6375-01.dmp
    \\?\C:\Windows\Temp\WER-7640-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER253B.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_d419b51b1bc38dcbc560a122ba72cf12c48c6b60_00000000_cab_031c254a
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 45d5ce2a-0e80-406f-b70f-4da07735b42d
    Report Status: 4
    Hashed bucket:12/20/2017 11:50 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 50
    P2: fffffbe6c1ff84c3
    P3: 10
    P4: fffffbe6c1ff84c3
    P5: 2
    P6: 10_0_14393
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\122017-2718-01.dmp
    \\?\C:\Windows\Temp\WER-3125-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_dde39222f4256b1e11f3267e672cf58bd5ca13da_00000000_026812cc
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 5c22fe67-803e-496d-82c5-bb71e6a06173
    Report Status: 4
    Hashed bucket:
    12/21/2017 1:17 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: ef
    P2: ffff9e090c98b400
    P3: 0
    P4: 0
    P5: 0
    P6: 10_0_14393
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\122017-3562-01.dmp
    \\?\C:\Windows\Temp\WER-5359-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1D1D.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ef_52848f64c115f21234e8d7aee3815d7d9da7af6f_00000000_cab_02e01d2c
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: b8408661-fd43-4ac9-b942-369bd3258ce7
    Report Status: 4
    Hashed bucket:
    Code:
    12/21/2017 1:20 AM    Windows Error Reporting    Fault bucket 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_c0000409_umpo.dll!__report_gsfailure_IMAGE_umpo.dll, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 03044bc5-3743-4a9d-b157-a66d516560c1
    
    Problem signature:
    P1: ef
    P2: ffff9e090c98b400
    P3: 0
    P4: 0
    P5: 0
    P6: 10_0_14393
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\122017-3562-01.dmp
    \\?\C:\Windows\Temp\WER-5359-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1D1D.tmp.WERInternalMetadata.xml
    \\?\C:\Windows\Temp\WER511F.tmp.csv
    \\?\C:\Windows\Temp\WER5130.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ef_52848f64c115f21234e8d7aee3815d7d9da7af6f_00000000_cab_173eb9a1
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: b8408661-fd43-4ac9-b942-369bd3258ce7
    Report Status: 0
    Hashed bucket:
    Code:
    12/21/2017 2:36 AM    Windows Error Reporting    Fault bucket AV_INVALID_BAD_IP_NETIO!ArbitrateAndEnforce, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 5eda96ae-4fab-45fe-bb59-9ce6b75195cf
    
    Problem signature:
    P1: 50
    P2: fffff806565cd510
    P3: 10
    P4: fffff806565cd510
    P5: 2
    P6: 10_0_14393
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\122017-6375-01.dmp
    \\?\C:\Windows\Temp\WER-7640-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER253B.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_d419b51b1bc38dcbc560a122ba72cf12c48c6b60_00000000_cab_1653058f
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 45d5ce2a-0e80-406f-b70f-4da07735b42d
    Report Status: 0
    Hashed bucket:12/21/2017 12:25 AM    Windows Error Reporting    Fault bucket AV_INVALID_BAD_IP_win32kbase!NtDCompositionCommitChannel, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: ce3c8b71-a38d-4afc-8ff3-41860da6a581
    
    Problem signature:
    P1: 50
    P2: fffffbe6c1ff84c3
    P3: 10
    P4: fffffbe6c1ff84c3
    P5: 2
    P6: 10_0_14393
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\122017-2718-01.dmp
    \\?\C:\Windows\Temp\WER-3125-0.sysdata.xml
    \\?\C:\Windows\MEMORY.DMP
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_dde39222f4256b1e11f3267e672cf58bd5ca13da_00000000_cab_04bb564f
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 5c22fe67-803e-496d-82c5-bb71e6a06173
    Report Status: 0
    Hashed bucket:
      My ComputerSystem Spec


  8. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       20 Dec 2017 #38

    there is literally nothing on my comp right now except geforce experience and some basic drivers i downloaded. 7zip is on here.
      My ComputerSystem Spec


  9. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       20 Dec 2017 #39

    Click image for larger version. 

Name:	image.png 
Views:	9 
Size:	136.6 KB 
ID:	169021 Click image for larger version. 

Name:	image.png 
Views:	6 
Size:	139.2 KB 
ID:	169022These numbers look ok to you?
      My ComputerSystem Spec


  10. Posts : 14,123
    windows 10 professional version 1607 build 14393.969 64 bit
       20 Dec 2017 #40

    128 degrees motherboard ?
      My ComputerSystem Spec


 
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