Blue Screen of Death (Crash) When Playing Games

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  1. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       #11

    Nothing for step 10.

    Step 11 - Attachment 163054
      My Computer


  2. Posts : 41,412
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    Please un-check automatic restart so that you have time to view BSOD windows. In addition to a bugcheck the windows may display the misbehaving driver in the form *.sys.
      My Computer


  3. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       #13

    Done. Should I now play until it crashes?
      My Computer


  4. Posts : 41,412
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    Were you able to find the memory dump file? Post #4 step #7.
    Please post it into the thread using a one drive or drop box share link.


    If you have read the links for Windows driver verifier and performed the following steps you can troubleshoot BSOD when you have the time:
    1) made a brand new restore point
    2) backed up files to another drive or to the cloud
    3) made a backup image with Macrium
    4) placed the backup image onto another drive or into the cloud
    5) are comfortable with the 3 methods to turn off windows driver verifier.

    The computer may be sluggish while using windows driver verifier.
    Plan to use Windows driver verifier for 48 hours.
    Once there are no longer any more BSOD plan to use Windows drive verifier for an additional 36 hours.

    After each BSOD please post a new zip and we will guide you through the troubleshooting.
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer

  5.   My Computer


  6. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #16

    All you need to do is re-run dm_l0g_collector and upload the resulting zip file here, in this thread. No need to use OneDrive.

    As zbook said:

    After each BSOD please post a new zip and we will guide you through the troubleshooting.
    BSOD - Posting Instructions - Windows 10 Forums
      My Computers


  7. Posts : 41,412
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    There were 2 misbehaving drivers identified with windbg:
    MbamChameleon.sys
    AnviFPFltd.sys

    The first driver was in the bsod database.
    The second driver was not in this database and did not appear on the drivers list.

    The windbg reports indicated that the misbehaving may have been displayed on the BSOD window. The automatic restart was turned off to provide as much time as needed to view the BSOD windows. If there are any new BSOD please view the BSOD windows for misbehaving drivers in the form *.sys. Consider using a camera or smart phone camera to take pictures and post images into the thread.


    1) Open file explorer > this PC > local C: > in the right upper corner type or copy and paste: AnviFPFltd.sys
    2) Post the search results into the thread.
    3) If it is not found please search:
    anvi
    fpf
    ltd

    4) Uninstall Malwarebytes
    5) Post a new zip into the thread:
    BSOD - Posting Instructions - Windows 10 Forums

    Once Malwarebytes has been uninstalled turn on Windows driver verifier and post zips into the thread for any new BSOD:
    BSOD - Posting Instructions - Windows 10 Forums

    Malwarebytes can be installed once there are no BSOD for 2 weeks.
    After 2 weeks of a stable computer environment you can reinstall Malwarebytes.
    If there are no BSOD then continue to use Malwarebytes.
    If there are new BSOD after 2 weeks of no BSOD then uninstall Malwarebytes and look for other AV products.
      My Computer


  8. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       #18
      My Computer


  9. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       #19
      My Computer


  10. Posts : 24
    Microsoft Windows 10 (build 16299), 64-bit
    Thread Starter
       #20

    The anvi driver I believe belongs to a folder locker I had. I deleted the folder locker. The driver is no longer present after uninstall.
      My Computer


 

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