BSOD on Idle, Bugcheck 0x000000ea daily since Fall Update

titch · 03 Nov 2017

So basically i started getting intermittent reboots with bugcheck 0x000000ea error.

The machine has been very stable until the fall update and has BSOD'd at least once a day almost every day barring two since installing the fall update(it did not bugcheck the day after or yesterday) On both occasions it did not bugcheck this could easily have been down to the fact it wasnt on long enough or sitting idle long enough to error.

This usually happens about once a day and after the system has been on for a while and then running idle(sleep is not set but screen timeout is 5 minutes.

The quickest this has happened has been after about 2 hours and tonight the computer was on for over 8 hours and idle for estimate 2/3 hours.

So far i have ensured the video drivers are the latest version, and older pre issue version and the AMD fall update beta version. The sound card drivers Realtek HD have been updated via device manager. I was previously running avast and removed this to run Windows Defender(just to rule out any issues).

I have now changed the power settings to screen timeout 3m and sleep mode after 30m to see if this has any impact.

Posting this looking for both assistance with this error and to see if anyone else has experienced any similar issues since the fall update.

Cheers

zbook · 04 Nov 2017

Hi titch ,

Welcome to Ten Forums BSOD forum.

Please update the system specs in the "My Computer" section:

How To Fill Out Your System Specs
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums General Tips Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Open administrative command prompt and copy and paste this command:

Code:

copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

The files will appear on the desktop. Use one drive or drop box share links to post into the thread.

The debugging indicated problems related to the graphics card.

Bugcheck 0xEA: THREAD_STUCK_IN_DEVICE_DRIVER

This indicates that a thread in a device driver is endlessly spinning.

A device driver is spinning in an infinite loop, most likely waiting for hardware to become idle.

This usually indicates problem with the hardware itself, or with the device driver programming the hardware incorrectly. Frequently, this is the result of a bad video card or a bad display driver.

The plan is to update the video card driver and then stress test the video card.

Open administrative command prompt and type or copy and paste:
1) sfc /scannow
2) dism /online /cleanup-image /restorehealth
3) chkdsk /scan
4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
5) Find the memory dump file and post a one drive or drop box share link into the thread:
memory dump file: %SystemRoot%\MEMORY.DMP or C:\Windows\MEMORY.DMP
Use file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results.

6) Make sure that there is no over clocking while troubleshooting.
7) Sometimes there are problems in the bios that produce bsod.
8) The BIOS: Version F5 Release 05/30/2014
9) Please check to see if this is the most up to date version.
10) To ensure that there are no improper bios settings please reset the bios.
11) Sometimes there can be failure to boot after resetting the bios.
12) So please make sure your files are backed up.
13) Please make a backup image with Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Your Image is Everything
Macrium Software | Macrium Reflect Free
14) And please create a brand new restore point.

How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computers CMOS to Reset BIOS Settings

3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow

15) The misbehaving drivers were:
atikmdag.sys
atikmpag.sys

Perform the following steps:
16) Uninstall everything AMD using Display driver uninstaller and install new drivers from the computer manufacturer's/motherboard manufacturer's website or the AMD website.
17) The computer manufacturer's/motherboard manufacturer's website is preferred.
18) Enter the computer's serial or product number and the operating system to view available drivers.
19) If you use the AMD web site be sure the "clean install" box is checked and only install the graphics driver.
Official Display Driver Uninstaller DDU Download
Display Driver Uninstaller Download version 17.0.7.2
Display Driver Uninstaller: How to use - Windows 7 Help Forums
AMD Support and Radeon Software Driver Download
AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums

20) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:

Speccy - Free Download - Piriform: Speccy - System Information - Free
Speccy - System Information - Free Download

HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
HWMONITOR | Softwares | CPUID

SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
SpeedFan - Access temperature sensor in your computer

21) a) In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings > on the advanced tab click startup and recovery > post an image into the thread.
b) on the advance tab click under performance click on settings > under performance options click on the advanced tab > under virtual memory click on change > post an image into the thread.

22) For any new BSOD please post an updated zip:
BSOD - Posting Instructions - Windows 10 Forums

Code:

26/10/2017 14:33    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: ea
P2: ffff848bcb540700
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\102617-8031-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9578-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4A96.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4A97.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4AA8.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ea_13e59763b53eadda8eaee458b9dfed65c69046f_00000000_cab_02ec4aa5

Analysis symbol: 
Rechecking for solution: 0
Report ID: f184ee40-74d2-41d5-8a73-ed883eaa1674
Report Status: 4
Hashed bucket:
24/10/2017 17:50    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: ea
P2: ffff8a8846188080
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\102417-7906-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9437-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46A2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46A6.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46B6.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ea_a22394c8f082bbe18adc14ce858074c6c71fc1_00000000_cab_02e046ad

Analysis symbol: 
Rechecking for solution: 0
Report ID: 0a1d22f6-c4d9-47f5-9529-145e68b5ffa7
Report Status: 4
Hashed bucket:
01/11/2017 21:02    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: ea
P2: ffffa90eaf47c080
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\110117-8328-01.dmp
\\?\C:\WINDOWS\TEMP\WER-10031-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45F2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4621.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4631.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ea_af43b3c3696cd04d1834966b2c2fbddadcc26a8e_00000000_cab_03484630

Analysis symbol: 
Rechecking for solution: 0
Report ID: 6ebc0c3b-57df-4dd7-8ebe-c90174720ea9
Report Status: 4
Hashed bucket:
26/10/2017 20:22    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: ea
P2: ffffb30c1ba80080
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\102617-7843-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9375-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4547.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4548.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4549.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ea_d89cdcdecaedf46359efbcf18d393453cb3db_00000000_cab_02f44556

Analysis symbol: 
Rechecking for solution: 0
Report ID: d05b14b8-deee-4680-a32d-acda8fb47810
Report Status: 4
Hashed bucket:
30/10/2017 01:13    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: ea
P2: ffffb60be20dc300
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\103017-10765-01.dmp
\\?\C:\WINDOWS\TEMP\WER-12593-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5044.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5046.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5057.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ea_6b7e56c578c7a7999115cf5a315ba65382f950ee_00000000_cab_02f05052

Analysis symbol: 
Rechecking for solution: 0
Report ID: 4bfb3ab8-1731-47d1-8609-5a559c5a32bc
Report Status: 4
Hashed bucket:
04/11/2017 01:03    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: ea
P2: ffffc50e1a315080
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\110417-8250-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9921-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4268.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4277.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER42A7.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ea_63874ea35dd5585ee7bbfcfad2d4841d3b84583_00000000_cab_02e042a6

Analysis symbol: 
Rechecking for solution: 0
Report ID: e786a982-2540-4ae2-be85-637db4d09a6b
Report Status: 4
Hashed bucket:
25/10/2017 18:52    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: ea
P2: ffffcb0028697700
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\102517-7906-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9421-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45C4.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45C5.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45D6.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ea_1ec453d158b37266e9a88790bdf4faf1e0563_00000000_cab_02e445d3

Analysis symbol: 
Rechecking for solution: 0
Report ID: 32452c3d-32f6-43d5-b02e-1e4c72481890
Report Status: 4
Hashed bucket:
30/10/2017 21:03    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: ea
P2: ffffd88c961f7300
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\103017-8359-01.dmp
\\?\C:\WINDOWS\TEMP\WER-10062-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4873.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4874.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4895.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ea_559789dc290298f115dd4c6f7258385137445cd_00000000_cab_02f84892

Analysis symbol: 
Rechecking for solution: 0
Report ID: c0eb2f96-d88b-4c6a-a58f-250b8f1d78e4
Report Status: 4
Hashed bucket:
28/10/2017 19:42    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: ea
P2: ffffde8019db6700
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\102817-8140-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9671-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4826.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4828.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4839.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ea_dac08db0c9c0fa27e746628b1df1f45fe119068_00000000_cab_02e44834

Analysis symbol: 
Rechecking for solution: 0
Report ID: dd58b8ad-fd09-4a5d-8be1-861736b06ce7
Report Status: 4
Hashed bucket:
24/10/2017 23:00    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: ea
P2: ffffdf8c0cbba700
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\102517-8593-01.dmp
\\?\C:\WINDOWS\TEMP\WER-10140-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4AE4.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4AE5.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4AF6.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ea_ceafa6181195baf62ca8b8610844e7d4d352db3_00000000_cab_02e04af3

Analysis symbol: 
Rechecking for solution: 0
Report ID: 28ac7660-48eb-481d-96a4-c5e913c339c0
Report Status: 4
Hashed bucket:
31/10/2017 19:01    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: ea
P2: ffffe60be94ca080
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\103117-8218-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9937-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46DF.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46E2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46F3.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ea_7078a119ce89671f85523b45bd228a2da4e1856_00000000_cab_02f446ec

Analysis symbol: 
Rechecking for solution: 0
Report ID: 7025c0ae-faef-4e50-aa34-c86f163fc1ee
Report Status: 4
Hashed bucket:
24/10/2017 19:24    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: deac2459-7a26-43e3-8e3f-d0dd99c75ff3

Problem signature:
P1: ea
P2: ffff8a8846188080
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\102417-7906-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9437-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46A2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46A6.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46B6.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_ea_a22394c8f082bbe18adc14ce858074c6c71fc1_00000000_cab_02e046ad

Analysis symbol: 
Rechecking for solution: 0
Report ID: 0a1d22f6-c4d9-47f5-9529-145e68b5ffa7
Report Status: 4
Hashed bucket:

Code:

28/10/2017 20:29    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 26c3722b-50de-4a61-846c-4aac7cea68a4

Problem signature:
P1: ea
P2: ffffde8019db6700
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\102817-8140-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9671-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4826.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4828.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4839.tmp.txt
\\?\C:\Windows\Temp\WER5583.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ea_dac08db0c9c0fa27e746628b1df1f45fe119068_00000000_cab_08d8590c

Analysis symbol: 
Rechecking for solution: 0
Report ID: dd58b8ad-fd09-4a5d-8be1-861736b06ce7
Report Status: 268435456
Hashed bucket:
30/10/2017 17:22    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 37d39eda-baa8-4d78-a9bb-9245c91947da

Problem signature:
P1: ea
P2: ffffb60be20dc300
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\103017-10765-01.dmp
\\?\C:\WINDOWS\TEMP\WER-12593-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5044.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5046.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5057.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ea_6b7e56c578c7a7999115cf5a315ba65382f950ee_00000000_cab_1fe6d423

Analysis symbol: 
Rechecking for solution: 0
Report ID: 4bfb3ab8-1731-47d1-8609-5a559c5a32bc
Report Status: 268435456
Hashed bucket:
26/10/2017 21:21    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 4ab7cca9-01ab-417d-bddf-dc0c21c2cee0

Problem signature:
P1: ea
P2: ffffb30c1ba80080
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\102617-7843-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9375-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4547.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4548.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4549.tmp.txt
\\?\C:\Windows\Temp\WERDF54.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ea_d89cdcdecaedf46359efbcf18d393453cb3db_00000000_cab_08d5bc27

Analysis symbol: 
Rechecking for solution: 0
Report ID: d05b14b8-deee-4680-a32d-acda8fb47810
Report Status: 268435456
Hashed bucket:
24/10/2017 23:00    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 54261fd0-5ebc-4b60-a257-1b4221226cfd

Problem signature:
P1: ea
P2: ffffdf8c0cbba700
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\102517-8593-01.dmp
\\?\C:\WINDOWS\TEMP\WER-10140-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4AE4.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4AE5.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4AF6.tmp.txt
\\?\C:\Windows\Temp\WER64A6.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ea_ceafa6181195baf62ca8b8610844e7d4d352db3_00000000_cab_154c684f

Analysis symbol: 
Rechecking for solution: 0
Report ID: 28ac7660-48eb-481d-96a4-c5e913c339c0
Report Status: 268435456
Hashed bucket:
31/10/2017 19:01    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 631db554-b27b-4283-b63a-9a966d408ec1

Problem signature:
P1: ea
P2: ffffe60be94ca080
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\103117-8218-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9937-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46DF.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46E2.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46F3.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ea_7078a119ce89671f85523b45bd228a2da4e1856_00000000_cab_16fc6159

Analysis symbol: 
Rechecking for solution: 0
Report ID: 7025c0ae-faef-4e50-aa34-c86f163fc1ee
Report Status: 268435456
Hashed bucket:
04/11/2017 01:03    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 782740ee-90ea-420a-8d00-3b25ca9e501e

Problem signature:
P1: ea
P2: ffffc50e1a315080
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\110417-8250-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9921-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4268.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4277.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER42A7.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ea_63874ea35dd5585ee7bbfcfad2d4841d3b84583_00000000_cab_14a46bba

Analysis symbol: 
Rechecking for solution: 0
Report ID: e786a982-2540-4ae2-be85-637db4d09a6b
Report Status: 268435456
Hashed bucket:
01/11/2017 21:33    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 7f8f3a8f-297a-4038-be75-65b6f699370b

Problem signature:
P1: ea
P2: ffffa90eaf47c080
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\110117-8328-01.dmp
\\?\C:\WINDOWS\TEMP\WER-10031-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45F2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4621.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4631.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ea_af43b3c3696cd04d1834966b2c2fbddadcc26a8e_00000000_cab_0978949e

Analysis symbol: 
Rechecking for solution: 0
Report ID: 6ebc0c3b-57df-4dd7-8ebe-c90174720ea9
Report Status: 268435456
Hashed bucket:
26/10/2017 15:05    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 977f3487-1d20-4e1b-a7fd-866c0ecd6e83

Problem signature:
P1: ea
P2: ffff848bcb540700
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\102617-8031-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9578-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4A96.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4A97.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4AA8.tmp.txt
\\?\C:\Windows\Temp\WER49FD.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ea_13e59763b53eadda8eaee458b9dfed65c69046f_00000000_cab_16454d19

Analysis symbol: 
Rechecking for solution: 0
Report ID: f184ee40-74d2-41d5-8a73-ed883eaa1674
Report Status: 268435456
Hashed bucket:
26/10/2017 09:21    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: bdc9ad9a-7c2a-44ca-9b95-3386ad19b557

Problem signature:
P1: ea
P2: ffffcb0028697700
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\102517-7906-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9421-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45C4.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45C5.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER45D6.tmp.txt
\\?\C:\Windows\Temp\WER812C.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ea_1ec453d158b37266e9a88790bdf4faf1e0563_00000000_cab_2f93983d

Analysis symbol: 
Rechecking for solution: 0
Report ID: 32452c3d-32f6-43d5-b02e-1e4c72481890
Report Status: 268435456
Hashed bucket:
24/10/2017 19:27    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: deac2459-7a26-43e3-8e3f-d0dd99c75ff3

Problem signature:
P1: ea
P2: ffff8a8846188080
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\102417-7906-01.dmp
\\?\C:\WINDOWS\TEMP\WER-9437-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46A2.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46A6.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46B6.tmp.txt
\\?\C:\Windows\Temp\WER7D6D.tmp.WERDataCollectionStatus.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ea_a22394c8f082bbe18adc14ce858074c6c71fc1_00000000_cab_13e180d7

Analysis symbol: 
Rechecking for solution: 0
Report ID: 0a1d22f6-c4d9-47f5-9529-145e68b5ffa7
Report Status: 268435460
Hashed bucket:
30/10/2017 21:16    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: e0dcb246-388e-4a3f-9f98-b8122ce83a2d

Problem signature:
P1: ea
P2: ffffd88c961f7300
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\103017-8359-01.dmp
\\?\C:\WINDOWS\TEMP\WER-10062-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4873.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4874.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4895.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ea_559789dc290298f115dd4c6f7258385137445cd_00000000_cab_0624977d

Analysis symbol: 
Rechecking for solution: 0
Report ID: c0eb2f96-d88b-4c6a-a58f-250b8f1d78e4
Report Status: 268435456
Hashed bucket:

Code:

Name    AMD Radeon R7 200 Series
PNP Device ID    PCI\VEN_1002&DEV_6658&SUBSYS_72601682&REV_00\4&1286464&0&0008
Adapter Type    AMD Radeon Graphics Processor (0x6658), Advanced Micro Devices, Inc. compatible
Adapter Description    AMD Radeon R7 200 Series
Adapter RAM    (2,147,483,648) bytes
Installed Drivers    C:\WINDOWS\System32\DriverStore\FileRepository\c0318962.inf_amd64_0a178257fb861d6f\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318962.inf_amd64_0a178257fb861d6f\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318962.inf_amd64_0a178257fb861d6f\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318962.inf_amd64_0a178257fb861d6f\amdxc64.dll
Driver Version    23.20.768.9
INF File    oem11.inf (ati2mtag_R505DS section)
Colour Planes    Not Available
Colour Table Entries    4294967296
Resolution    1920 x 1080 x 60 hertz
Bits/Pixel    32
Memory Address    0xE0000000-0xFEAFFFFF
Memory Address    0xF0000000-0xF07FFFFF
I/O Port    0x0000E000-0x0000EFFF
Memory Address    0xF7E00000-0xF7EFFFFF
IRQ Channel    IRQ 4294967289
I/O Port    0x000003B0-0x000003BB
I/O Port    0x000003C0-0x000003DF
Memory Address    0xA0000-0xBFFFF
Driver    c:\windows\system32\driverstore\filerepository\c0318962.inf_amd64_0a178257fb861d6f\atikmpag.sys (23.20.768.9, 532.52 KB (545,296 bytes), 13/10/2017 17:32)

Code:

Event[2750]:
  Log Name: System
  Source: Microsoft-Windows-Resource-Exhaustion-Detector
  Date: 2017-11-01T17:42:35.725
  Event ID: 2004
  Task: Resource Exhaustion Diagnosis Events
  Level: Warning
  Opcode: Contains the results of the diagnosis.
  Keyword: Events related to exhaustion of system commit limit (virtual memory).
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Boyd-Main
  Description: 
Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: chrome.exe (10880) consumed 527138816 bytes, chrome.exe (6540) consumed 485486592 bytes, and chrome.exe (10404) consumed 439259136 bytes.

Event[2751]:
  Log Name: System
  Source: Microsoft-Windows-Resource-Exhaustion-Detector
  Date: 2017-11-01T17:51:41.857
  Event ID: 2004
  Task: Resource Exhaustion Diagnosis Events
  Level: Warning
  Opcode: Contains the results of the diagnosis.
  Keyword: Events related to exhaustion of system commit limit (virtual memory).
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Boyd-Main
  Description: 
Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: chrome.exe (6540) consumed 490872832 bytes, chrome.exe (10404) consumed 440528896 bytes, and chrome.exe (10880) consumed 415936512 bytes.

Code:

Event[2752]:
  Log Name: System
  Source: Application Popup
  Date: 2017-11-01T17:55:00.086
  Event ID: 26
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Boyd-Main
  Description: 
Application pop-up: Windows - Out of Virtual Memory : Your system is low on virtual memory. To ensure that Windows runs properly, increase the size of your virtual memory paging file. For more information, see Help.

titch · 05 Nov 2017

Hi zbook,

Thanks for the info - i've completed a fresh w10 install after messing up a setting in the Component Services administrative tool when trying to resolve a DCOM error yesterday.

I will run the computer as normal and see how things go tonight. If i still get the same bugcheck i will work my way through your instructions.

titch · 05 Nov 2017

Oh well that didn't last long fresh install made no difference. Sad times

System Spec Updated

Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

Files uploaded - one file was missing looks like it is the DXDiag file - could this be due to the clean install

zbook · 05 Nov 2017

The misbehaving driver was the graphics driver.
See the above post for removing and reinstalling this driver using DDU.

If possible run the DM log collector as it will automatically collect the useful files. Then zip to post into the thread.
BSOD - Posting Instructions - Windows 10 Forums

Code:

<Details><![CDATA[Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
Event Name: BlueScreen
Response: Not available
Cab Id: f66168d3-f2fd-473f-8ccc-70fbc01ff9fa

Problem signature:
P1: 100000ea
P2: ffffae08eb3eb700
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\110517-8718-01.dmp
\\?\C:\Windows\TEMP\WER-13609-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER40F1.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4110.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4140.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_100000ea_b592037ffc3843e9c8b165d2c6e5d2161c1ada_00000000_cab_119c67e1

Analysis symbol: 
Rechecking for solution: 0
Report ID: 3953c289-ac55-46ba-a141-3097205106f4
Report Status: 268435456
Hashed bucket:]]></Details></Data><Data><Time><![CDATA[05/11/2017 19:27]]></Time><Type><![CDATA[Windows Error Reporting]]></Type><Details><![CDATA[Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 100000ea
P2: ffffae08eb3eb700
P3: 0
P4: 0
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\Windows\Minidump\110517-8718-01.dmp
\\?\C:\Windows\TEMP\WER-13609-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER40F1.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4110.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4140.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_100000ea_b592037ffc3843e9c8b165d2c6e5d2161c1ada_00000000_cab_02b4414e

Analysis symbol: 
Rechecking for solution: 0
Report ID: 3953c289-ac55-46ba-a141-3097205106f4
Report Status: 4
Hashed bucket:]]></Details></Data>

titch · 05 Nov 2017

Microsoft Windows [Version 10.0.16299.19](c) 2017 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.16299.15Image Version: 10.0.16299.19[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.

C:\Windows\system32>chkdsk /scanThe type of the file system is NTFS.

Stage 1: Examining basic file system structure ... 225536 file records processed.File verification completed. 3198 large file records processed. 0 bad file records processed.
Stage 2: Examining file name linkage ... 3867 reparse records processed. 309630 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 3867 reparse records processed.
Stage 3: Examining security descriptors ...Security descriptor verification completed. 42048 data files processed.CHKDSK is verifying Usn Journal... 41728952 USN bytes processed.Usn Journal verification completed.

Windows has scanned the file system and found no problems.

No further action is required.
116589567 KB total disk space.
39032424 KB in 184844 files.
115944 KB in 42049 indexes.
0 KB in bad sectors.
337687 KB in use by the system.
65536 KB occupied by the log file.
77103512 KB available on disk.
4096 bytes in each allocation unit.
29147391 total allocation units on disk.
19275878 allocation units available on disk.
C:\Windows\system32>

titch · 05 Nov 2017

Uploaded .zip as requested also copied file to same one drive share. Edit this is pre driver update

Again thanks for your assistance

titch · 05 Nov 2017

Current MS installed AMD driver removed DDU safe mode and installed latest minimal AMD driver 17.7.2

Will now leave on test.

Thanks again

zbook · 05 Nov 2017

Please run though the steps in the earlier post by number.
Let us know which steps you were or not able to complete.
Also post a URL into the link for the website for drivers for the PC.

titch · 05 Nov 2017

System properties info as requested - cheers
Attachment 162274