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  1.    1 Week Ago #31
    Join Date : Apr 2017
    Posts : 8,803
    windows 10 professional version 1607 build 14393.969 64 bit

    When you viewed the older drivers what were the available drivers?

    This is the driver that just BSOD: 23.20.788.0
    The prior driver that had BSOD was: 22.19.662.4

    Older AMD drivers: Previous
    atikmpag.sys
    atikmdag.sys

    1) Turn off Windows updates of non-Microsoft drivers.


    Enable or Disable Driver Updates in Windows Update in Windows 10 Windows Update Activation Tutorials


    2) Install the older driver again if the driver number was different from 23.20.788.0

    Code:
    Name    AMD Radeon R7 200 Series
    PNP Device ID    PCI\VEN_1002&DEV_6658&SUBSYS_72601682&REV_00\4&1286464&0&0008
    Adapter Type    AMD Radeon Graphics Processor (0x6658), Advanced Micro Devices, Inc. compatible
    Adapter Description    AMD Radeon R7 200 Series
    Adapter RAM    (2,147,483,648) bytes
    Installed Drivers    C:\Windows\System32\DriverStore\FileRepository\c0320046.inf_amd64_8e8f6af872d98101\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0320046.inf_amd64_8e8f6af872d98101\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0320046.inf_amd64_8e8f6af872d98101\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0320046.inf_amd64_8e8f6af872d98101\amdxc64.dll
    Driver Version    23.20.788.0
    INF File    oem5.inf (ati2mtag_R505DS section)
    Colour Planes    Not Available
    Colour Table Entries    4294967296
    Resolution    1920 x 1080 x 60 hertz
    Bits/Pixel    32
    Memory Address    0xE0000000-0xF07FFFFF
    Memory Address    0xF0000000-0xF07FFFFF
    I/O Port    0x0000E000-0x0000EFFF
    Memory Address    0xF7D00000-0xF7DFFFFF
    IRQ Channel    IRQ 4294967293
    I/O Port    0x000003B0-0x000003BB
    I/O Port    0x000003C0-0x000003DF
    Memory Address    0xA0000-0xBFFFF
    Driver    c:\windows\system32\driverstore\filerepository\c0320046.inf_amd64_8e8f6af872d98101\atikmpag.sys (23.20.788.0, 523.88 KB (536,456 bytes), 02/11/2017 19:12)
      My ComputerSystem Spec
  2.    1 Week Ago #32
    Join Date : Nov 2017
    Posts : 26
    Windows 10 Pro 1709 16299.129
    Thread Starter

    I went back to the following drivers which are older than the ones listed.

    AMD Radeon Software Crimson Edition 16.2.1


    Previously i had tried -

    Crimson ReLive Edition 17.9.1 Optional
    Crimson-Beta-Fall-Update-Oct16
    crimson-relive-17.10.3

    Are you recommending to go through the different drivers individually to see if any make a difference from the following page?

    Previous


    Thanks again for your assistance
      My ComputerSystem Spec
  3.    1 Week Ago #33
    Join Date : Apr 2017
    Posts : 8,803
    windows 10 professional version 1607 build 14393.969 64 bit

    If you can find a stable driver then you do not need to replace the graphics card.
    So turn off Windows updates of non-Microsoft drivers and use trial and error to find a stable driver.

    Alternatively if you can find a friend, neighbor, relative, or local computer store to swap graphics cards you will then have information about the status of the card.

    The other option is to remove the Nvidia graphics card and just use the Intel graphics.
      My ComputerSystem Spec
  4.    1 Week Ago #34
    Join Date : Nov 2017
    Posts : 26
    Windows 10 Pro 1709 16299.129
    Thread Starter

    Cheers - i will work my way through the various drivers looking for a stable(hopefully) version.

    Additionally when time permits i will remove the AMD gpu and run from the intel to ensure this error doesnt occur with the AMD gpu removed.

    I have some friends that get additional hardware now and again so will keep a look out for a spare card.

    Thanks again for your assistance.
      My ComputerSystem Spec
  5.    4 Days Ago #35
    Join Date : Nov 2017
    Posts : 26
    Windows 10 Pro 1709 16299.129
    Thread Starter

    Oh well another 'fix' crossed off the list as a failure.

    Got a GPU firmware upgrade from the manufacturer and the system had been pretty stable for a while albeit with sleep after 10m.

    Left it running spotify for about 1.5hours for it to crash with the same error - back to trying it without the GPU i guess.
      My ComputerSystem Spec
  6.    4 Days Ago #36
    Join Date : Apr 2017
    Posts : 8,803
    windows 10 professional version 1607 build 14393.969 64 bit
      My ComputerSystem Spec
  7.    4 Days Ago #37
    Join Date : Nov 2017
    Posts : 26
    Windows 10 Pro 1709 16299.129
    Thread Starter

    I will happily post the updated zip but unfortunately one of the bugchecks this time is
    1005 - 'Unable to produce a minidump file from the full dump file.'

    AMD have released a new video driver version which i have installed after the running the log collector.

    Thanks again

    Edit next crash(assuming the latest driver hasnt fixed it) i will upload a zip.

    Cheers
    BSOD on Idle, Bugcheck 0x000000ea daily since Fall Update Attached Files
    Last edited by titch; 4 Days Ago at 12:34.
      My ComputerSystem Spec
  8.    4 Days Ago #38
    Join Date : Apr 2017
    Posts : 8,803
    windows 10 professional version 1607 build 14393.969 64 bit

    Perform the following steps
    1) Open administrative command prompt and type or copy and paste:
    powercfg.exe /hibernate off

    2) Update all of the chip set drivers

    3) Run HDTune:
    http://www.hdtune.com/
    to check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 General Tips Tutorials

    4) Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 8 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM BSOD Tutorials

    5) Download and install Whocrashed
    http://www.resplendence.com/whocrashed
    6) Above analyze click on tools > crash dump test > type: ACCEPT
    7) click analyze > look for dead or deaddead
    8) post a new zip into the thread:
    BSOD - Posting Instructions - Windows 10 Forums

    AMD graphics drivers used:
    23.20.768.9
    23.20.788.0

    Code:
    05/11/2017 19:27    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 100000ea
    P2: ffffae08eb3eb700
    P3: 0
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\110517-8718-01.dmp
    \\?\C:\Windows\TEMP\WER-13609-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER40F1.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4110.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4140.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_100000ea_b592037ffc3843e9c8b165d2c6e5d2161c1ada_00000000_cab_02b4414e
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 3953c289-ac55-46ba-a141-3097205106f4
    Report Status: 4
    Hashed bucket:14/11/2017 21:51    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 100000ea
    P2: ffffd207e1f0f040
    P3: 0
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\111417-8031-01.dmp
    \\?\C:\Windows\TEMP\WER-13531-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4853.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4872.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4883.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_100000ea_edc43f36eeb4c123407e269816be94b655a2d_00000000_cab_02ec4882
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 18c5d528-6a47-42c9-ac8f-da8de385f8ec
    Report Status: 4
    Hashed bucket:08/11/2017 23:04    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 100000ea
    P2: ffffd80d05a10080
    P3: 0
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\110817-8375-01.dmp
    \\?\C:\Windows\TEMP\WER-13234-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3EFD.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3F0C.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3F2C.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_100000ea_a08b9b64fc9d98c531f62628b9c64a828c19dce_00000000_cab_02e83f2b
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: b0a9731c-0c6a-481b-885b-0168cefe9664
    Report Status: 4
    Hashed bucket:13/11/2017 20:16    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 100000ea
    P2: ffffdb0155d96700
    P3: 0
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\111317-7390-01.dmp
    \\?\C:\Windows\TEMP\WER-11687-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3902.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3903.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3914.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_100000ea_67fbc52ab162074161d83a163e46fca52356d70_00000000_cab_02e83911
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: efcfbfab-31c8-4772-990e-e86744572d19
    Report Status: 4
    Hashed bucket:12/11/2017 21:31    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 100000ea
    P2: ffffe5804d954040
    P3: 0
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\111217-8359-01.dmp
    \\?\C:\Windows\TEMP\WER-13062-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3DF3.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E03.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E32.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_100000ea_f265e5eac5c4729393ea66bbaa90584b1dd97fb2_00000000_cab_02ec3e31
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 08afa054-972a-4a5a-9757-cd08e3738667
    Report Status: 4
    Hashed bucket:
    Code:
    13/11/2017 20:17    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 46f844c3-ec71-453c-8ae8-7f558954f306
    
    Problem signature:
    P1: 100000ea
    P2: ffffdb0155d96700
    P3: 0
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\111317-7390-01.dmp
    \\?\C:\Windows\TEMP\WER-11687-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3902.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3903.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3914.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_100000ea_67fbc52ab162074161d83a163e46fca52356d70_00000000_cab_125c7436
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: efcfbfab-31c8-4772-990e-e86744572d19
    Report Status: 268435456
    Hashed bucket:14/11/2017 21:51    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 5458ebfa-1d3a-48c2-99d4-82459a7764ae
    
    Problem signature:
    P1: 100000ea
    P2: ffffd207e1f0f040
    P3: 0
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\111417-8031-01.dmp
    \\?\C:\Windows\TEMP\WER-13531-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4853.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4872.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4883.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_100000ea_edc43f36eeb4c123407e269816be94b655a2d_00000000_cab_09e0473a
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 18c5d528-6a47-42c9-ac8f-da8de385f8ec
    Report Status: 268435456
    Hashed bucket:08/11/2017 23:05    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 67a630d5-376b-409d-b9bb-5da85f5d421a
    
    Problem signature:
    P1: 100000ea
    P2: ffffd80d05a10080
    P3: 0
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\110817-8375-01.dmp
    \\?\C:\Windows\TEMP\WER-13234-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3EFD.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3F0C.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3F2C.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_100000ea_a08b9b64fc9d98c531f62628b9c64a828c19dce_00000000_cab_126487ae
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: b0a9731c-0c6a-481b-885b-0168cefe9664
    Report Status: 268435456
    Hashed bucket:12/11/2017 21:31    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 79ee18d3-d4d7-427f-ac45-3454ed4857ae
    
    Problem signature:
    P1: 100000ea
    P2: ffffe5804d954040
    P3: 0
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\111217-8359-01.dmp
    \\?\C:\Windows\TEMP\WER-13062-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3DF3.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E03.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3E32.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_100000ea_f265e5eac5c4729393ea66bbaa90584b1dd97fb2_00000000_cab_12746ca4
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 08afa054-972a-4a5a-9757-cd08e3738667
    Report Status: 268435456
    Hashed bucket:05/11/2017 19:27    Windows Error Reporting    Fault bucket 0xEA_IMAGE_atikmdag.sys, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: f66168d3-f2fd-473f-8ccc-70fbc01ff9fa
    
    Problem signature:
    P1: 100000ea
    P2: ffffae08eb3eb700
    P3: 0
    P4: 0
    P5: 0
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\Minidump\110517-8718-01.dmp
    \\?\C:\Windows\TEMP\WER-13609-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER40F1.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4110.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4140.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_100000ea_b592037ffc3843e9c8b165d2c6e5d2161c1ada_00000000_cab_119c67e1
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report ID: 3953c289-ac55-46ba-a141-3097205106f4
    Report Status: 268435456
    Hashed bucket:
    Code:
    Event[3743]:  Log Name: System  Source: Microsoft-Windows-Kernel-Boot  Date: 2017-11-12T21:31:25.652  Event ID: 16  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: BOYD-MAIN  Description: Windows failed to resume from hibernate with error status 0xC0000001.
    Code:
    Event[4398]:  Log Name: System  Source: volmgr  Date: 2017-11-13T02:17:41.981  Event ID: 161  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: BOYD-MAIN  Description: Dump file creation failed due to error during dump creation.
    Code:
    Name    AMD Radeon R7 200 SeriesPNP Device ID    PCI\VEN_1002&DEV_6658&SUBSYS_72601682&REV_00\4&1286464&0&0008
    Adapter Type    AMD Radeon Graphics Processor (0x6658), Advanced Micro Devices, Inc. compatible
    Adapter Description    AMD Radeon R7 200 Series
    Adapter RAM    (2,147,483,648) bytes
    Installed Drivers    C:\Windows\System32\DriverStore\FileRepository\c0320046.inf_amd64_8e8f6af872d98101\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0320046.inf_amd64_8e8f6af872d98101\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0320046.inf_amd64_8e8f6af872d98101\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0320046.inf_amd64_8e8f6af872d98101\amdxc64.dll
    Driver Version    23.20.788.0
    INF File    oem5.inf (ati2mtag_R505DS section)
    Colour Planes    Not Available
    Colour Table Entries    4294967296
    Resolution    1920 x 1080 x 60 hertz
    Bits/Pixel    32
    Memory Address    0xE0000000-0xF07FFFFF
    Memory Address    0xF0000000-0xF07FFFFF
    I/O Port    0x0000E000-0x0000EFFF
    Memory Address    0xF7D00000-0xF7DFFFFF
    IRQ Channel    IRQ 4294967293
    I/O Port    0x000003B0-0x000003BB
    I/O Port    0x000003C0-0x000003DF
    Memory Address    0xA0000-0xBFFFF
    Driver    c:\windows\system32\driverstore\filerepository\c0320046.inf_amd64_8e8f6af872d98101\atikmpag.sys (23.20.788.0, 523.88 KB (536,456 bytes), 02/11/2017 19:12)
      My ComputerSystem Spec
  9.    2 Days Ago #39
    Join Date : Nov 2017
    Posts : 26
    Windows 10 Pro 1709 16299.129
    Thread Starter

    I know you said to run the checks above but i have waited until another bugcheck.

    Please find attached the logs from log collector.

    Please note i have now (after the latest bugcheck) disabled my AMD GPU and am now using the onboard HDMI.

    Thanks again
    BSOD on Idle, Bugcheck 0x000000ea daily since Fall Update Attached Files
      My ComputerSystem Spec
  10.    2 Days Ago #40
    Join Date : Apr 2017
    Posts : 8,803
    windows 10 professional version 1607 build 14393.969 64 bit

    The latest bugcheck was consistent with the prior bugchecks and displayed the same misbehaving AMD graphics drivers:
    atikmpag.sys
    atikmdag.sys

    When available please post the progress and results with the steps in post #38
      My ComputerSystem Spec

 
Page 4 of 4 FirstFirst ... 234


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