Windows 10: Computer randomly crashing Solved

  1.    03 Nov 2017 #1

    Computer randomly crashing

    So The pc is randomly crashing after doing the fall update . Reinstalled windows ver 1703 and still get random crashes. I used Bluescreenview but it doesn't tell me what hardware if any is crashing me. Any help would be great.
    Computer randomly crashing Attached Files
      My ComputerSystem Spec

  2. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       04 Nov 2017 #2

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My ComputersSystem Spec

  3.    04 Nov 2017 #3

    Fixed The system specs.
      My ComputerSystem Spec

  4. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       05 Nov 2017 #4

    Do you always get a 0x124 (WHEA_UNCORRRECTABLE_ERROR)?

    I used Bluescreenview but it doesn't tell me what hardware if any is crashing me.
    Indeed, hardware can cause the system to behave mysteriously, the files Windows creates after a crash may, as a result, contain data that points to something entirely different. Bluescreenviewer, WhoCrashed and other tools cannot identify hardware problems, only software problems.
      My ComputersSystem Spec

  5.    05 Nov 2017 #5

    Yea the only error a get 0x124. What's weird is that sometimes it last hours without crashing and sometimes not even 5mins.
      My ComputerSystem Spec

  6. axe0's Avatar
    Posts : 13,723
    Windows 10 Pro
       05 Nov 2017 #6

    Computer randomly crashing STOP 0x124 Troubleshooting Computer randomly crashing
    Read carefully before proceeding.

    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.

    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test

    Computer randomly crashing ONE Computer randomly crashing

    Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.

    Computer randomly crashing TWO Computer randomly crashing

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it please.

    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.

    Computer randomly crashing Diagnostics Test Computer randomly crashing

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums

    Computer randomly crashing FOUR Computer randomly crashing

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.

    In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor
    • the frequency of the GPU,
    • the GPU memory clock,
    • the temperature,
    • the power,
    • the load on the GPU,
    • Etc.

    I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.
      My ComputersSystem Spec

  7.    09 Nov 2017 #7

    Well thanks for the help. The problem was my Corsair H100i v2 it was fault and was causing my Crashes.
      My ComputerSystem Spec


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