1.    2 Weeks Ago #1
    Join Date : Nov 2017
    Posts : 2
    Windows 10

    Bsod page_fault_in_nonpaged_area


    Hi, I'm getting bsod at the very start of the laptop.

    Seems like the update of intel wifi and bluetooth driver caused it (using intel update utility).

    I used dm_log collector, it seems to run ok but it doesn't create any zip file (it was run as admin). Instead it creates a txt file and vbs file on desktop. If I try running the vbs script, it just throws an error (index out of range).

    I used whocrashed in the meantime.

    WhoCrashedOutput.zip

    Drivers are the latest version so I have no clue what to do
      My ComputerSystem Spec
  2.    2 Weeks Ago #2
    Join Date : Jun 2015
    Posts : 12,867
    Windows 10 Pro

    Run this command in admin command prompt
    Code:
    md "%USERPROFILE%\Desktop\CollectedFiles"&wmic /output:"%USERPROFILE%\Desktop\CollectedFiles\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\CollectedFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\CollectedFiles\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp" > "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.txt"&del "%USERPROFILE%\Desktop\CollectedFiles\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\CollectedFiles\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\CollectedFiles\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\CollectedFiles\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\CollectedFiles\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\CollectedFiles\installed.txt"&net start > "%USERPROFILE%\Desktop\CollectedFiles\services.txt"&sc query type= driver state= all > "%USERPROFILE%\Desktop\CollectedFiles\driver_status.txt"&sc query type= service state= inactive > "%USERPROFILE%\Desktop\CollectedFiles\inactive_services_status.txt"&sc query type= service state= all > "%USERPROFILE%\Desktop\CollectedFiles\all_services_status.txt"&REM wmic service list full /format:htable >%USERPROFILE%\Desktop\CollectedFiles\service.html&REM wmic /output:%USERPROFILE%\Desktop\CollectedFiles\nics.html nicconfig list /format:hform
    It creates a folder 'CollectedFiles' on your desktop containing all files.
    Make a zip of the folder and upload it.
    Last edited by axe0; 2 Weeks Ago at 04:39. Reason: Edited command
      My ComputersSystem Spec
  3.    2 Weeks Ago #3
    Join Date : Nov 2017
    Posts : 2
    Windows 10
    Thread Starter

    I didn't see the file because it was actually created in C:\Users\Desktop but my desktop was moved to D:\Desktop

    Anyway here is the file
      My ComputerSystem Spec
  4.    2 Weeks Ago #4
    Join Date : Jun 2015
    Posts : 12,867
    Windows 10 Pro

    Please update or reinstall your Intel wifi drivers from ASUS.
      My ComputersSystem Spec

 


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