Windows 10: Fall Creators Update random reboots WHEA_UNCORRECTABLE_ERROR (124)

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  1. Posts : 13,351
    Windows 10 Pro
       24 Nov 2017 #41

    It's possible, if saving the thumbnails failed.
      My ComputersSystem Spec


  2. Posts : 36
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       24 Nov 2017 #42

    It's all folders across all drives though, like all photo folders, all video folders, everything. So strange. Anyway, onward with a 4th attempt at driver verifier!
      My ComputerSystem Spec


  3. Posts : 13,351
    Windows 10 Pro
       24 Nov 2017 #43

    How long did you run driver verifier the previous times.
      My ComputersSystem Spec


  4. Posts : 36
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       25 Nov 2017 #44

    8 hours a day for several days in a row
      My ComputerSystem Spec


  5. Posts : 36
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       26 Nov 2017 #45

    In safe mode I've rebooted and sometimes windows says it's attempting to fix problems/repair computer, then it bsods with sometimes the old irql_not_less_or_equal but usually with the error Driver Power State Failure - then I can boot (incredibly slowly) and here I am again with my logs attached.

    It's definitely something in the Fall Creators update as I just restored an old Macrium image to before that and ran ok all morning and last night, then back to this state and I'm crashing again - and it's the only update I've received that I can tell. Plus, many other users finding something in the FCU is producing the same issue over at microsoft answers.

    This latest log was done with Driver Verifier enabled
    Fall Creators Update random reboots WHEA_UNCORRECTABLE_ERROR (124) Attached Files
      My ComputerSystem Spec


  6. Posts : 13,351
    Windows 10 Pro
       26 Nov 2017 #46

    The errors are 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware, but this error is also caused by overclocking, faulty drivers, overheating, improper seating or BIOS problems.



    Fall Creators Update random reboots WHEA_UNCORRECTABLE_ERROR (124) STOP 0x124 Troubleshooting Fall Creators Update random reboots WHEA_UNCORRECTABLE_ERROR (124)
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: MemTest86+ RAM Diagnostic
    Part Two: Hard Drive Diagnostics
    Part Three: GPU Stress Test




    Fall Creators Update random reboots WHEA_UNCORRECTABLE_ERROR (124) ONE Fall Creators Update random reboots WHEA_UNCORRECTABLE_ERROR (124)
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it please.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.




    Fall Creators Update random reboots WHEA_UNCORRECTABLE_ERROR (124) TWO Fall Creators Update random reboots WHEA_UNCORRECTABLE_ERROR (124)
     HDD TEST

    Note   Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums




    Fall Creators Update random reboots WHEA_UNCORRECTABLE_ERROR (124) THREE Fall Creators Update random reboots WHEA_UNCORRECTABLE_ERROR (124)
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.

    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

    Make a photo of the result and post it.

    In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor
    • the frequency of the GPU,
    • the GPU memory clock,
    • the temperature,
    • the power,
    • the load on the GPU,
    • Etc.

    I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.
      My ComputersSystem Spec


  7. Posts : 1
    Windows 10 Pro 64
       21 Dec 2017 #47

    Same problem here. I think every time I was in Chrome. Discard any problem with your hardware, after all I've seen, the problem is with Windows 10, specifically after the Fall Creators update. Any problem with MBOs or AMD CPUs, I do not know. There does not seem to be much to do but hope that Microsoft fixes the problem. If you have any clues, any clues, share them. I will do the same.
      My ComputerSystem Spec


  • Posts : 36
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
    Thread Starter
       21 Dec 2017 #48

    I've switched to Chromium temporally and disabled the Google updater apps and - touch wood - I've not had a crash since I last posted. Not saying it's fixed, or was chrome, but for me I'm seemingly doing better.
      My ComputerSystem Spec


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