BSOD loop, stop code: critical_process_died


  1. Posts : 1
    Windows 10
       #1

    BSOD loop, stop code: critical_process_died


    Computer Model: Lenova Yoga 720

    Sorry I can't provide much information because I am locked out of my computer. A few days back, I attempted to do a clean installation of Windows 10 on my laptop through a system reset. The system reset failed and it keeps taking me through this BSOD loop everytime I attempt to restart my computer, reset it, or shut it down and turn it back on. The stop code is CRITICAL_PROCESS_DIED. I've tried the safe mode boot already. I'm not really good with computers and i'm refraining from taking my computer to a technician. Any way I can fix this?

    Thank you.
      My Computer


  2. Posts : 41,459
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    1) Please update the computer specs in the "My Computer" section:
    How To Fill Out Your System Specs How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    2) How old is the computer?
    3) Are all of the hardware components the original components?
    4) What is the history of the drive? Have there been any drive problems such as chkdsk on boot, paging errors, bad blocks, etc.?
    5) When was the last time the drive was checked using SMART, short or long generic testing?

    6) Create a bootable windows 10 iso:
    Download Windows 10

    7) Boot to the Windows 10 iso repetitively clicking the applicable keyboard key:
    List of PC brands with their corresponding hot-keys
    Lenovo F12
    8) Click external USB hard drive
    9) When you view the Windows icon wait approximately 5 - 10 minutes for the iso to load
    10) Click language, time, currency, keyboard
    11) Do not click install as this is to perform a clean install deleting partitions, formatting, making an unallocated drive and installing Windows 10 version 1709.
    12) In the left lower corner click repair your computer
    13) Open the windows 10 iso advanced troubleshooting menu
    14) Click restore
    15) view available restore points
    16) Attempt to restore the computer to a date prior to the problems.
    17) If restore fails click on startup repair
    18) Let us know your progress and the results of each step.
    If there are any error codes please report them into the thread.
    Use a camera or smart phone camera to take pictures and post images into the thread if necessary to report findings.
    19) When you are able to boot using Windows please post a zip into the thread for troubleshooting:
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


 

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